Jobs at Hope the Mission

Process bi-weekly payroll accurately and on schedule, manage HRIS and timekeeping systems, administer benefits and leave tracking, prepare payroll and compliance reports, maintain confidential records, train staff and supervisors, track certifications, and support audits and HR operations.

Provide administrative support to Food Services including communications, scheduling, records and data entry, HR and finance coordination, donation and invoice tracking, event logistics, travel arrangements, office maintenance, and general clerical tasks. Ensure confidentiality, compliance with screenings, and support a fast-paced environment serving people experiencing homelessness.

Leads organization-wide occupational safety and risk readiness across multiple sites. Supervises safety coordinators, investigates serious incidents, determines injury recordability, manages corrective actions, oversees Cal/OSHA compliance, conducts audits and risk assessments, develops training plans, coordinates regulatory responses, and reports safety metrics to leadership. The role emphasizes incident prevention, root-cause analysis, regulatory readiness, and accountability for closing corrective actions.

Support daily operations of an interim housing program by supervising staff, ensuring compliance and safety, maintaining participant records, coordinating referrals and community partnerships, assisting with training, and covering for the Program Manager when needed.

Lead and manage organizational learning and development operations, including onboarding, leadership and role-specific training, compliance tracking, training delivery, vendor management, and employee engagement. Serve as strategic partner on culture, performance, and change while supervising the L&D team and ensuring training effectiveness and regulatory compliance across Los Angeles County sites.

Coordinates operations requests across facilities, maintenance, safety, IT, fleet, warehouse, and logistics. Manages ticket intake, dispatch, vendor scheduling, purchasing requests, invoice reconciliation, compliance calendars, records, reporting, and multi-site setup or demobilization. Supports operational leadership, tracks work through closure, maintains inventories and documentation, and communicates status to internal teams and vendors. Requires occasional travel across Los Angeles County and reliable transportation.

Supervise IT staff and manage multi-site infrastructure, networks, servers, endpoints, access controls, physical security systems, vendors, budgets, and technology projects. Maintain data protection and HIPAA safeguards, oversee account provisioning and security incident response, coordinate MSP services, track IT performance, support site openings, and provide escalated technical support. The role requires reliable system availability, proactive risk remediation, accurate access administration, and cross-departmental technology planning.

The Procurement Coordinator manages purchasing activities, vendor management, invoice verification, and inventory tracking while ensuring compliance with nonprofit requirements.

The Accounting Specialist performs accounts payable and receivable, maintains grant records, ensures accurate transaction documentation, and supports financial reporting and audits.

Support daily interim housing operations by supervising staff, maintaining records and compliance, ensuring safety and facility standards, coordinating participant services and referrals, assisting with trainings, incident follow-up, supply management, and community partner communication.

Manage intake, tracking, and administration of legal claims, subpoenas, and litigation. Coordinate with legal counsel, insurance carriers, and internal teams; gather discovery, preserve records, maintain case files, monitor deadlines, prepare case summaries for leadership, and support process improvements while handling sensitive information with discretion.

Support daily operations of interim housing programs by supervising staff, maintaining records and compliance, coordinating safety and facilities, assisting participants and community partners, and leading shifts in the Program Manager's absence. Emphasize trauma-informed, harm-reduction, and Housing First practices.

Owns the employee experience from pre-boarding through separation. Manages onboarding, orientation, 30/60/90 check-ins, stay surveys, retention reporting, staff affinity groups, HR concierge services, engagement programming, and supports talent acquisition. Tracks data in ADP Workforce Now and produces quarterly retention insights to reduce early turnover and strengthen mission-aligned culture.

Manage intake, tracking, and resolution of incidents, claims, complaints, and subpoenas. Serve as liaison among internal stakeholders, external counsel, and insurers; preserve records; coordinate discovery and document production; maintain case files and deadlines; prepare status reports and support Business Affairs.

Lead data management and quality for programs serving people experiencing homelessness. Supervise data coordinators, manage HMIS and other databases, conduct audits, ensure contract compliance and HIPAA adherence, produce reports for funders and leadership, provide training and technical assistance, and translate data into actionable recommendations.

The Director of Program Compliance oversees contract compliance, audits, data management, and collaboration across departments to ensure regulatory adherence and program effectiveness.