Jobs at Hope the Mission

Manages grant accounting, billing, accounts receivable, revenue tracking, reconciliations, budgets, reimbursement requests, financial reporting, and audit support across government and private funding sources. Maintains accurate nonprofit accounting records, applies GAAP and grant compliance requirements, resolves discrepancies, supports month-end and year-end close, and collaborates with finance, grants, and program teams. The role also requires maintaining confidentiality, complying with HIPAA and organizational policies, and driving throughout Los Angeles County when needed.

The Data Coordinator audits client files and HMIS records for accuracy, completeness, and contract compliance. Responsibilities include database administration, report generation, KPI and outcome tracking, data analysis, staff training, technical assistance, audit preparation, and process improvement. The role communicates findings to program teams, leadership, donors, and funders while protecting sensitive participant information and applying confidentiality standards.

Supports daily operations of an interim housing program by supervising and coaching staff, maintaining participant records and compliance documentation, monitoring safety and facility standards, coordinating supplies and referrals, addressing participant concerns through de-escalation, and supporting community partnerships. The role applies Housing First, harm reduction, trauma-informed care, and motivational interviewing principles while serving as acting program lead when the Program Manager is absent.

Leads homelessness services programs focused on outreach, housing navigation, stabilization, and participant support. Supervises and develops staff, oversees daily operations and safety, ensures contract and funder compliance, monitors HMIS/Clarity data quality, conducts file audits, and reports performance outcomes. Coordinates case management, referrals, warm handoffs, and partnerships with public agencies, healthcare providers, housing organizations, employers, and community stakeholders. Requires hands-on crisis response, local travel, and availability for nonstandard schedules.

Process bi-weekly payroll accurately and on schedule, manage HRIS and timekeeping systems, administer benefits and leave tracking, prepare payroll and compliance reports, maintain confidential records, train staff and supervisors, track certifications, and support audits and HR operations.

Provide administrative support to Food Services including communications, scheduling, records and data entry, HR and finance coordination, donation and invoice tracking, event logistics, travel arrangements, office maintenance, and general clerical tasks. Ensure confidentiality, compliance with screenings, and support a fast-paced environment serving people experiencing homelessness.

Leads organization-wide occupational safety and risk readiness across multiple sites. Supervises safety coordinators, investigates serious incidents, determines injury recordability, manages corrective actions, oversees Cal/OSHA compliance, conducts audits and risk assessments, develops training plans, coordinates regulatory responses, and reports safety metrics to leadership. The role emphasizes incident prevention, root-cause analysis, regulatory readiness, and accountability for closing corrective actions.

Support daily operations of an interim housing program by supervising staff, ensuring compliance and safety, maintaining participant records, coordinating referrals and community partnerships, assisting with training, and covering for the Program Manager when needed.

Coordinates operations requests across facilities, maintenance, safety, IT, fleet, warehouse, and logistics. Manages ticket intake, dispatch, vendor scheduling, purchasing requests, invoice reconciliation, compliance calendars, records, reporting, and multi-site setup or demobilization. Supports operational leadership, tracks work through closure, maintains inventories and documentation, and communicates status to internal teams and vendors. Requires occasional travel across Los Angeles County and reliable transportation.

Supervise IT staff and manage multi-site infrastructure, networks, servers, endpoints, access controls, physical security systems, vendors, budgets, and technology projects. Maintain data protection and HIPAA safeguards, oversee account provisioning and security incident response, coordinate MSP services, track IT performance, support site openings, and provide escalated technical support. The role requires reliable system availability, proactive risk remediation, accurate access administration, and cross-departmental technology planning.

The Accounting Specialist performs accounts payable and receivable, maintains grant records, ensures accurate transaction documentation, and supports financial reporting and audits.

Support daily interim housing operations by supervising staff, maintaining records and compliance, ensuring safety and facility standards, coordinating participant services and referrals, assisting with trainings, incident follow-up, supply management, and community partner communication.

Manage intake, tracking, and administration of legal claims, subpoenas, and litigation. Coordinate with legal counsel, insurance carriers, and internal teams; gather discovery, preserve records, maintain case files, monitor deadlines, prepare case summaries for leadership, and support process improvements while handling sensitive information with discretion.

Owns the employee experience from pre-boarding through separation. Manages onboarding, orientation, 30/60/90 check-ins, stay surveys, retention reporting, staff affinity groups, HR concierge services, engagement programming, and supports talent acquisition. Tracks data in ADP Workforce Now and produces quarterly retention insights to reduce early turnover and strengthen mission-aligned culture.

Manage intake, tracking, and resolution of incidents, claims, complaints, and subpoenas. Serve as liaison among internal stakeholders, external counsel, and insurers; preserve records; coordinate discovery and document production; maintain case files and deadlines; prepare status reports and support Business Affairs.

The Director of Program Compliance oversees contract compliance, audits, data management, and collaboration across departments to ensure regulatory adherence and program effectiveness.