Teams at Hope the Mission

Coordinate administrative, operational, and data tasks for interim housing sites: maintain HMIS records, ensure documentation and compliance, track incidents and supplies, support staff scheduling and training, assist with audits and community partner coordination, and provide onsite operational support and participant referrals.

Manage intake, tracking, and resolution of incidents, claims, complaints, and subpoenas. Serve as liaison among internal stakeholders, external counsel, and insurers; preserve records; coordinate discovery and document production; maintain case files and deadlines; prepare status reports and support Business Affairs.

Lead data management and quality for programs serving people experiencing homelessness. Supervise data coordinators, manage HMIS and other databases, conduct audits, ensure contract compliance and HIPAA adherence, produce reports for funders and leadership, provide training and technical assistance, and translate data into actionable recommendations.