Jobs at HOA Talent

Administer payroll, benefits, recruiting, onboarding, personnel records, workers’ compensation claims, and HR reporting. Review timecards, process employee changes, resolve payroll and benefits inquiries, coordinate background checks and drug screenings, lead new hire orientation, maintain audit-ready files, and support scheduling and HR projects.

Manages daily operations for assigned HOA and residential communities, including inspections, maintenance coordination, vendor and contractor relationships, homeowner and board communications, meeting preparation, records, budgeting, invoices, accounts receivable, and financial reporting. Requires on-site property inspections, occasional evening meetings, and emergency availability.

Prospect and qualify property owners through high-volume outbound calls, texts, emails, and social outreach. Build relationships, identify management needs, schedule appointments, maintain accurate CRM records, follow up with leads, and report pipeline performance. The role targets 2–5 signed property management agreements monthly and requires strong phone communication, persistence, disciplined follow-up, and a performance-oriented mindset.

Serves as the primary contact for homeowners and residents across multiple communities, resolving inquiries and coordinating vendors. Supports property managers with community operations, work orders, site visits, budgets, banking, financial reporting, contracts, records, and rule enforcement. Requires frequent Cleveland-area travel, evening board meetings, and occasional emergency response. The role also involves high-volume customer service and administrative support for 10–15 communities.

Supports condominium community operations by serving residents, coordinating vendors, processing work orders and payroll, assisting with budgets and financial reporting, enforcing community rules, and overseeing onsite staff. The role provides backup to the Property Manager, maintains organized records, handles owner inquiries, attends a monthly evening board meeting, and responds to after-hours emergencies when needed. This is an on-site position in Bratenahl, Ohio.

Manage day-to-day HOA operations, serving as the primary contact for boards and homeowners. Responsibilities include enforcing bylaws, coordinating meetings, budgets, financial reporting, collections, vendor contracts, property inspections, community communications, legal compliance, conflict resolution, emergency planning, and records management.

Provides administrative support across customer service, accounting, and office operations. Handles calls, emails, walk-in visitors, invoices, checks, documents, mailings, postage, and customer statements. Requires accurate data entry, strong interpersonal skills, attention to detail, and proficiency with office software including Word, Excel, email, and web-based systems.

Leads company-wide operations across dispatch, sales, administration, billing, procurement, and field-service support. Owns customer satisfaction, revenue, profitability, invoicing accuracy, staffing, infrastructure, and performance metrics. The role drives corrective action through operational reporting, coaches sales and dispatch teams, manages the Sales-to-Service handoff, and ensures service quality, timely billing, technician utilization, and client relationship success.

Owns the employee lifecycle, including onboarding, offboarding, PTO, benefits administration, recruiting, employee relations, performance processes, and retention. Manages website content, marketing support, proposals, community outreach, volunteer initiatives, and morale events. Partners with managers to maintain workforce coverage, engagement, and retention while supporting new business development.

Manage homeowner account receivables for HOA and community associations, including payment posting, assessment billing, delinquency and collections processing, refunds, write-offs, resale and estoppel requests, settlements, new owner records, and monthly AR reporting. Respond to homeowners, managers, and attorneys regarding balances and account activity while maintaining accurate records and supporting community cash flow.

Manage homeowner association operations across an assigned portfolio, serving as the primary homeowner and board contact. Responsibilities include compliance inspections, violation follow-up, vendor sourcing, RFPs, project coordination, budget monitoring, architectural reviews, board and annual meetings, and developer communications. The role is remote and home-based but requires regular local travel, occasional evening and weekend meetings, reliable transportation, and strong customer service and communication skills.

Provides front-desk and administrative support by answering multiline phones, assisting visitors and customers, managing emails and mail, distributing packages and access cards, maintaining supplies and lobby areas, and supporting the Office Manager. Requires bilingual English/Spanish fluency, strong organization and communication skills, customer service experience, Microsoft Office proficiency, and the ability to remain professional under pressure.

Owns new business development and project delivery for project management services. Responsibilities include prospecting community association boards, delivering presentations, managing the sales pipeline, closing engagements, planning construction and repair projects, coordinating budgets and contractors, ensuring scope compliance, and advising clients. The role also provides occasional after-hours support and assists with maintenance team oversight.

Leads and coaches a team of Business Development Representatives to achieve outbound activity, meeting, proposal, and pipeline goals. Responsibilities include performance management, call coaching, conversion optimization, CRM discipline, dashboard monitoring, lead routing, SLA adherence, and cross-functional alignment with Account Executives and leadership. The role emphasizes developing BDR talent, improving sales processes, maintaining operational accountability, and driving consistent revenue-generating performance.

Provides on-site administrative, customer service, and operational support for a community association. Responsibilities include assisting homeowners, maintaining records, preparing communications and meeting materials, coordinating vendors and service requests, tracking community projects, supporting invoice and financial processes, and assisting the Community Manager and Board of Directors. The role requires professional communication, organization, confidentiality, and proficiency with Microsoft Office and community management software.

Provides strategic and operational leadership across janitorial, sewer and drain, and pest-control divisions. Oversees managers, field teams, budgets, profitability, staffing, service quality, customer and vendor relationships, compliance, safety, and growth initiatives. Establishes operating standards, monitors KPIs, develops leaders, manages financial performance, resolves operational challenges, and reports results to executive leadership.

Supports Community Managers with HOA and condominium operations across a Chicago portfolio. Responsibilities include coordinating maintenance and vendors, soliciting bids, supporting inspections and projects, responding to residents and boards, preparing communications and meetings, and assisting with invoices and expense tracking. The role requires conversational Spanish, local travel with a valid driver’s license and reliable vehicle, flexible hours, occasional weekend work, and emergency responsiveness.

The Operations Manager oversees property management activities, manages budgets, vendor relationships, and ensures compliance for condominium associations, while delivering exceptional service.