Jobs at hipages Group

Lead multiple software teams via Engineering Managers and Tech Leads to own delivery, technical direction, operational health, and business outcomes. Set architecture, CI/CD, testing, observability, security, and AI-native engineering practices while partnering with Product and Design to prioritise impactful work and develop leaders.

Lead two squads to accelerate AI across customer operations, owning Salesforce platform custody and an AI agent portfolio in production. Co-author and execute the AI transformation roadmap, guide architecture across vendor and in-house systems, enforce engineering quality (CI/CD, testing, observability, security), and partner with cross-functional leaders. Hire, mentor and grow technical leaders while balancing build/configure/vendor decisions to improve operational efficiency and customer experience.

Lead strategy and roadmap for hipages' AI infrastructure and front-end core, define AI guardrails and patterns, unify app logic and CMS, embed automated quality gates and observability, and deliver AI-ready front-end architectures tied to business KPIs.

Own and grow the marketplace commercial engine: subscription pricing, packaging, upgrades and add-ons to drive MRR. Validate and launch pricing initiatives, run disciplined A/B experimentation, build a repeatable testing and scaling engine, and embed AI into product and workflows. Collaborate cross-functionally and deliver measurable revenue outcomes to senior leadership.

The role involves onboarding new tradie customers, nurturing existing accounts, engaging via phone calls, hitting activity targets, and educating customers about ROI while utilizing Salesforce.

Lead and execute integrated brand strategy and campaigns to build awareness, trust and preference. Own brand governance, communications, partnerships and research. Monitor performance, optimise campaigns, and partner cross-functionally. Coach and develop the Brand Executive and manage agencies and external partners to deliver measurable commercial outcomes.

Lead end-to-end experience design for Expansion & Monetisation: run discovery, design experiments (fake-door, A/B, MVP), partner with product, engineering and commercial teams, use research, analytics and AI tools to validate ideas, and iterate post-release to balance customer experience with commercial impact.

Lead end-to-end experience design for the Marketplace Experience squad: translate marketing and commercial briefs into polished web and app designs, run discovery and research, prototype in Figma, collaborate with PMs, engineers and Marketing, instrument and measure outcomes, and iterate post-release. Advocate for customers while balancing business impact and quality.

Convert inbound tradie enquiries into subscription sales via phone. Meet activity and revenue targets, close deals, handle objections, enter customer details into Salesforce CRM, follow scripts and regulations, and achieve weekly/monthly incentives.

High-volume, phone-based role converting tradies from free trials to paid memberships. Make outbound and inbound calls, meet daily activity and revenue targets, handle objections, enter customer data into Salesforce CRM, follow scripts and compliance, and work collaboratively in a fast-paced call centre environment.

As Lead Software Engineer, you'll guide front-end development, implement AI-driven practices, deliver high-quality applications, and mentor engineers.

As an Account Manager, you'll manage 600+ accounts, achieve sales targets, negotiate contracts, and support tradie customers in maximizing their ROI through our platform.