Teams at Hilton

Supervise the overnight front office team at Hilton Chicago, overseeing check-ins, check-outs, guest service, task assignments, training, lobby coverage, and escalated guest issue resolution. Ensure night audit activities are completed accurately and on time by verifying hotel charges and postings. The role works from 11:00 p.m. to 7:30 a.m. with flexibility based on business needs.

Supports the Director of Security in managing resort safety, security, risk management, emergency response, investigations, security patrols, training, OSHA compliance, claims, access control, and contract security services. Leads and develops security team members, coordinates with law enforcement and internal departments, manages incident documentation, and helps protect guests, employees, assets, and property in a large-scale resort environment.

Responds to guest and team member electrical service requests, performs preventive maintenance on electrical systems and equipment, supports event power and lighting setups, and documents inspections and repairs. The role helps maintain safe, functional hotel facilities while supporting guest hospitality experiences.