Jobs at Hillcrest Transitional Housing

Receive, sort, inspect, tag, price, and merch donated items for a thrift store. Operate POS, open/close store and donation center, maintain donation areas and equipment, supervise and support volunteers, provide customer service, and follow organizational policies and safety procedures.

Run day-to-day thrift store operations: accept and sort donations, tag and merchandize items, manage inventory and volunteers, maintain customer service and store standards, and support store goals and procedures.

Supervises daily thrift store operations to maximize sales, profitability, customer service, and volunteer effectiveness. Responsibilities include recruiting and training volunteers, merchandising, inventory management, sales monitoring, shrinkage control, task assignment, performance follow-up, and maintaining store standards. The role also supports Hillcrest residents and program operations, communicates with customers and employees, operates POS and store equipment, and may travel between Kansas City metro sites.

Leads Hillcrest’s marketing, communications, branding, public relations, digital strategy, and storytelling. Manages social media, websites, email campaigns, newsletters, media relations, creative projects, fundraising communications, thrift store promotions, vendors, and brand consistency. Partners with leadership and development teams to increase visibility, engagement, donations, volunteer participation, and community impact while tracking analytics to improve performance.

Unpaid 3–6 month internship offering hands-on experience across social work, case management, HR, development, marketing, retail merchandising, project management, and events. Interns assist with client intake, outreach, research, content creation, administrative tasks, event support, and daily operations while building skills, networks, and receiving reference letters upon completion.

Supports daily thrift store operations by opening and closing the store, operating the POS system, reconciling registers, handling merchandise, assisting customers and volunteers, maintaining cleanliness, managing security systems, and filling in for the store manager. Requires reliable availability, customer service skills, accurate money handling, and the ability to travel among Hillcrest sites in the Kansas City metro area.

Supervises thrift store operations, customer service, volunteers, merchandising, inventory, sales performance, and operating standards. Assigns tasks, monitors goals, supports volunteer recruitment and training, addresses performance issues, manages shrinkage, and collaborates with Hillcrest staff and residents. The role requires operating POS and store equipment, working varied hours, lifting up to 50 pounds, and traveling among Kansas City-area sites.