Jobs at Hightouch

Sell Hightouch’s Agentic Marketing Platform and Composable CDP to enterprise customers across Southern Europe. Responsibilities include building pipeline through strategic outbound and land-and-expand motions, selling to marketing and data stakeholders, navigating complex multi-stakeholder deals, conducting discovery, building executive relationships, and contributing to regional go-to-market strategy. The role requires autonomy, adaptability, strong communication in English and French, and collaboration across regions.

Lead technical pre-sales for mid-market accounts: perform deep technical discovery, design architecture and demos, run end-to-end proofs-of-concept, build technical champions, navigate complex buying committees, and advise on AI-driven data activation. Partner with AEs, Product, and Engineering to close deals and shape go-to-market for agentic AI products.

Provide technical customer support across Intercom, Slack, phone, and email; help users maximize platform value; interpret API documentation and SaaS integrations; collaborate with Technical Account Managers, Solutions Engineering, Marketing, Engineering, and Operations; participate in on-call support; and improve customer experiences in a fast-changing startup environment.

Provides technical customer support and helps users maximize platform value through Intercom, Slack, phone, and email. The role requires reading API documentation, understanding SaaS tools and customer data fundamentals, answering questions, troubleshooting issues, collaborating with technical account managers and internal teams, and participating in an on-call rotation. Success requires strong communication, discovery, organization, adaptability, curiosity, and a customer-focused, cross-functional approach.

Provide technical customer support and help users maximize the Hightouch platform through Intercom, Slack, phone, and email. Read API documentation, understand SaaS tools and customer data, troubleshoot issues, and collaborate with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and Operations. The role requires strong communication, discovery, organization, adaptability, and participation in an on-call rotation.

Own Hightouch’s core marketing product portfolio, including audiences, analytics, experimentation, trait building, and orchestration. Set product vision and priorities, lead 0-to-1 innovation, improve adoption, and drive revenue outcomes. The role requires close collaboration with Engineering, Design, executives, customers, and go-to-market teams. This senior, hands-on product leadership position involves managing multiple workstreams, validating market needs, defining MVPs, and presenting product strategy and customer insights.

Partner with Account Executives to overcome technical and business obstacles during enterprise sales. Conduct discovery with technical and non-technical stakeholders, understand customer data challenges, design creative solutions, explain technical concepts, advocate for customer needs internally, and create compelling technical content. The role focuses on Martech and data solutions involving cloud warehouses, engineering, analytics, modeling, APIs, and customer data platforms.

Leads and scales a team of Technical Architects serving enterprise customers. Oversees customer onboarding, success, retention, expansion, technical escalations, implementation standards, and customer health metrics. Partners with Sales, Product, Marketing, and Engineering to improve adoption, prioritize customer-driven enhancements, and develop go-to-market strategies. Combines people leadership, technical expertise, coaching, and cross-functional program execution to deliver strong customer outcomes.

Generate top-of-funnel leads across EMEA through cold calls, email, text, LinkedIn, and campaign outreach. Research target accounts, personalize messaging, guide prospects toward free trials, engage new signups in Slack, schedule meetings for sales, and help improve sales processes and strategies while achieving monthly goals.

Develop experimental AI techniques for agentic marketing applications, especially image and video generation. Build proofs of concept, autonomous evaluation and improvement systems, realistic AI-generated video, and brand-aligned creative generation workflows. The role requires strong quantitative and probabilistic thinking, backend architecture skills, creativity with LLM applications, and product intuition.

Lead the technical sales motion for enterprise customers through discovery, solution architecture, tailored demonstrations, proof-of-concept engagements, and technical validation. Build relationships with data engineers, architects, marketing technologists, and executives; navigate complex buying committees; advise customers on AI workflows and data activation; and collaborate with Product and Engineering to shape go-to-market strategy.

Hightouch seeks an Enterprise Account Executive to build and manage high-value enterprise pipelines, drive outbound prospecting and land-and-expand strategies, conduct discovery, deliver tailored technology solutions, and exceed sales targets. The role requires strong communication, customer relationship-building, cross-functional collaboration, adaptability, and enterprise sales expertise. Familiarity with the martech or data ecosystem is preferred.

Build and manage high-value enterprise account pipelines through outbound prospecting and land-and-expand strategies. Conduct discovery calls, understand customer needs, and deliver tailored technology solutions that produce measurable business outcomes. Collaborate with Sales, Marketing, and Product teams, consistently meet or exceed sales targets and KPIs, maintain strong client relationships, communicate effectively, and adapt quickly in a fast-paced startup environment.

Drive enterprise sales by building high-value account pipelines, conducting discovery, delivering tailored technology solutions, and executing outbound and land-and-expand strategies. Collaborate with Sales, Marketing, and Product teams, exceed targets, build long-term client relationships, and adapt quickly in a fast-paced startup environment. Familiarity with the martech and data ecosystem is beneficial.

Develops value frameworks, use-case libraries, buyer narratives, release positioning, capability boundaries, and product readiness standards. Partners cross-functionally with Product, Product Marketing, Sales, Solutions Engineering, and field leadership to translate technical product capabilities into defensible customer outcomes, qualification paths, business cases, and seller enablement. Requires substantial experience in positioning technical products and familiarity with MEDDPICC.

Advise customers and internal teams on email deliverability, manage high-volume sender migrations, oversee IP warm-up and reputation, and build ISP relationships. Analyze bounce, complaint, and engagement data to assess performance and recommend improvements. Establish deliverability processes and best practices, educate technical and nontechnical stakeholders, and collaborate with engineering and product teams to improve the platform.

This role involves managing a pipeline of high-value enterprise accounts, driving prospecting efforts, delivering tailored solutions, and collaborating with cross-functional teams to ensure customer satisfaction.

Lead technical sales for German-market customers: perform deep discovery, design architectures, deliver tailored demos, run end-to-end proof-of-concepts, and win complex enterprise deals while building technical champions across engineering and marketing stakeholders.

As a Technical Account Manager, you'll bridge Hightouch and Fortune 5000 customers, ensuring onboarding, customer success, and increasing product adoption through exceptional technical management and communication skills.

Partner with Account Executives to remove technical and business obstacles in sales, engage technical and non-technical stakeholders, design data and CDP solutions, demonstrate product value, and create technical content to close enterprise Martech/data customers.