Jobs at Hightouch

Develops value frameworks, use-case libraries, buyer narratives, release positioning, capability boundaries, and product readiness standards. Partners cross-functionally with Product, Product Marketing, Sales, Solutions Engineering, and field leadership to translate technical product capabilities into defensible customer outcomes, qualification paths, business cases, and seller enablement. Requires substantial experience in positioning technical products and familiarity with MEDDPICC.

Advise customers and internal teams on email deliverability, manage high-volume sender migrations, oversee IP warm-up and reputation, and build ISP relationships. Analyze bounce, complaint, and engagement data to assess performance and recommend improvements. Establish deliverability processes and best practices, educate technical and nontechnical stakeholders, and collaborate with engineering and product teams to improve the platform.

Recruit candidates for sales roles while partnering strategically with GTM leaders and hiring managers. Responsibilities include defining talent needs, sourcing and prescreening candidates, managing recruiting processes, building pipelines through multiple channels, representing Hightouch to candidates, and developing offer-closing strategies. The role also helps establish foundational recruiting processes and programs in a fast-changing, competitive environment.

This role involves managing a pipeline of high-value enterprise accounts, driving prospecting efforts, delivering tailored solutions, and collaborating with cross-functional teams to ensure customer satisfaction.

Lead technical sales for German-market customers: perform deep discovery, design architectures, deliver tailored demos, run end-to-end proof-of-concepts, and win complex enterprise deals while building technical champions across engineering and marketing stakeholders.

As a Technical Account Manager, you'll bridge Hightouch and Fortune 5000 customers, ensuring onboarding, customer success, and increasing product adoption through exceptional technical management and communication skills.

Partner with Account Executives to remove technical and business obstacles in sales, engage technical and non-technical stakeholders, design data and CDP solutions, demonstrate product value, and create technical content to close enterprise Martech/data customers.

Hightouch seeks a Mid-Market Account Executive to handle complex sales deals, demonstrating strong sales skills and customer engagement with a focus on impact and growth.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Hightouch seeks an Enterprise Account Executive with 4+ years of experience in enterprise SaaS sales, focusing on the DACH region and fluent in German.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

Own the technical customer journey for major enterprise accounts, from onboarding through adoption, retention, and expansion. Provide proactive product guidance, manage technical projects, advise on best practices, troubleshoot issues, coordinate escalations with internal teams, and surface customer needs to Engineering. Partner closely with Sales and cross-functional teams to increase platform adoption and customer value.

Supports revenue leaders as an operational force multiplier by managing QBRs and offsite logistics, coordinating recurring sales meetings, tracking follow-up actions, protecting calendars, handling expenses, and managing sensitive information. The role also involves drafting agendas, briefings, outreach, and operational artifacts while supporting OKR accountability and using modern GTM tools and AI to improve efficiency.

Own Hightouch’s competitive intelligence program, including competitor research, positioning, battlecards, comparison frameworks, sales enablement, and market insights. Partner with Product Marketing, Sales, and Product Management on launches, campaigns, roadmap input, and deal support. Create website messaging, case studies, objection-handling content, and customer-focused narratives. Represent Hightouch at events, customer engagements, and webinars while establishing a competitive program from scratch.

Own GTM revenue economics and forecasting: build capacity/productivity and pipeline-to-ARR models, analyze GTM unit economics (CAC, LTV, payback), partner with CRO/RevOps/Marketing, support pricing/packaging, and prepare board-level GTM analysis and scenario modeling to guide growth investments.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Bridge enterprise customers' legacy BI to Hightouch by reverse-engineering complex marketing reports, building reusable reporting frameworks, engineering and documenting semantic/context layers, ensuring accurate SQL generation, and training non-technical marketers while collaborating cross-functionally to deliver reliable, idempotent AI-driven analytics.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Sell Hightouch's Agentic Marketing and composable CDP solutions across Southern Europe. Build pipeline via outbound and land-and-expand, manage complex multi-stakeholder enterprise deals, engage marketing and data personas, close deals, and collaborate across regions while working autonomously in a fast-paced startup environment.