Sales Development Representative

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further,  allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. 

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role 

Hightouch is looking for a Sales Development Representative (SDR) to join our rapidly growing team. In this role, you will be responsible for generating top of the funnel leads in addition to building foundational processes and strategies to the commercial sales team. You will be outbounding to engineers, marketers, and operation teams so we are looking for someone who is highly intelligent and also has the ability to connect with multiple audiences.

What You’ll Do 

• Outreach directly into prospective agents that fit our ideal persona via cold-calls, text, emails, integrated marketing campaigns, LinkedIn campaigns and other methods
• You work with the growth team to  research and craft personalized outreach to target accounts
• Find creative methods, channels, and strategies to help guide prospects to our free trial
• As part of our growing SDR team, help define and improve sales processes, strategies, tactics, and more
• You will be tasked with a goal and expected to execute against it on a monthly basis
• You will live in slack and monitor for new signups, engaging them directly in order to schedule meetings with them. Those meetings will be scheduled for with the sales org and the customer

What We're Looking For

• Bachelor's degree
• Be a Self-starter, ability to self-motivate in a high-growth start-up
• Effective communication skills, both written and verbal
• Prior experience engaging customers and prospects
• Interest in tech and more specifically data
• Ability to multitask, organize, and prioritize work

Even if your experience does not line up perfectly, we are still excited to have you apply. The best hires do not always check off every box of a job description.

The salary range for this position is $100,000 OTE (70/30 split) per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.