Jobs at HighlightTA

Manage strategic customer relationships across the full lifecycle: onboarding, renewals, growth, and churn prevention. Conduct business reviews, resolve escalations, collaborate cross-functionally, identify upsell opportunities, track interactions in HubSpot, and meet performance metrics to increase B2B revenue and customer satisfaction.

The General Accountant will manage the end-to-end Accounts Payable cycle, ensuring accuracy and efficiency in invoice processing, spending analysis, and payment execution while collaborating with cross-functional teams and enhancing accounting processes.

Serve as the primary technical advisor for reseller and partner customers during onboarding and implementation. Lead technical discovery, guide API integrations and authentication, troubleshoot complex integrations with Engineering, manage Jira technical tickets, create integration documentation, and collaborate cross-functionally to optimize platform adoption and scale technical customer success.

Serve as primary contact for a portfolio of growth customers to drive onboarding, adoption, retention, and expansion. Manage onboarding lifecycles, maintain HubSpot records, resolve customer issues cross-functionally, follow playbooks, identify upsell opportunities, and use data to reduce churn and improve customer satisfaction.

Lead Zipline's core product team to define and execute the 12–18 month roadmap, grow and mentor product managers, align strategy across Engineering and Design, and embed AI-first thinking into frontline workflows. Own customer-facing storytelling, drive outcome-focused prioritization, remove cross-functional blockers, and ensure roadmap delivery creates measurable revenue and customer impact.

Develop and maintain backend and full-stack features within an Agile team. Write clean Python code, build and test modules, ensure observability and reliability, produce technical documentation, triage urgent bugs, and mentor junior developers while collaborating with product and cross-functional teams.

The Account Manager will manage customer relationships, ensuring satisfaction, guiding onboarding, driving adoption and upselling, while collaborating with internal teams to optimize user experience.

As an Account Manager at Zipline, you will manage customer relationships, ensuring satisfaction through onboarding, education, and support while driving adoption and expansion opportunities.

As an Account Manager, you will manage customer relationships, drive adoption, renewals, and support expansion strategies while serving as the primary point of contact for assigned accounts.

The Account Manager at Zipline will manage customer relationships, ensuring satisfaction through onboarding, renewals, and expansion while collaborating with internal teams.

The Account Manager will manage customer relationships, ensuring satisfaction, onboarding, and expansion while acting as the customer's voice internally.

Lead strategy and architecture for GTM and finance systems (Salesforce, NetSuite, Data360/Snowflake, Agentforce). Manage a Salesforce admin, design and operate autonomous Agentforce agents, ensure data governance and a unified customer profile, oversee API integrations and migrations, and build testing and release processes to maintain system integrity and compliance.

Design and build data models, pipelines, and ML systems for production. Integrate Snowflake/AWS with Salesforce Data Cloud, deploy and monitor models (MLOps), and deliver data products and dashboards to enable AI-driven automation across the platform.

Lead global revenue operations and HubSpot administration to ensure data integrity, forecasting accuracy, pipeline governance, reporting, and quarterly sales compensation. Partner with Sales, Finance, Customer Success, and Marketing to drive CRM adoption, automate processes, and deliver executive dashboards and actionable insights to support strategic revenue decisions.

The Front-End Software Engineer collaborates with teams to create user interfaces, applying design principles and programming skills with Ruby on Rails and JavaScript. Responsibilities include building responsive applications, enhancing design systems, and optimizing performance.

Plan, execute, and optimize owned, partner, and third-party events to drive awareness and pipeline. Manage logistics, vendors, budgets, and on-site execution; run promotional campaigns; coordinate with sales, content, and product teams; track event ROI in CRM (e.g., Salesforce) and develop post-event nurture and follow-up strategies.

The Account Executive at Neon One is responsible for managing the sales cycle, converting qualified leads, and enhancing customer success in the nonprofit sector through effective relationship-building and sales strategies.

As a Senior Ruby on Rails Engineer, you will define and improve APIs, develop and maintain scalable web applications, and promote best coding practices while collaborating with product and design teams.

As a Senior Ruby on Rails Engineer, you will design, develop, and maintain scalable features for web applications, improve APIs, and collaborate with teams on new functionalities.

The Senior Technical Recruiter will partner with companies to expand their technical teams, manage full-cycle recruitment, and provide excellent candidate experiences while utilizing AI tools and data-driven strategies.