Own and improve Hex’s corporate IT infrastructure, including identity, endpoints, SaaS applications, employee lifecycle systems, office technology, and asset management. Build automation and AI agents, manage macOS fleets, strengthen monitoring and security practices, resolve complex operational issues, and partner with Security, People, Finance, Engineering, vendors, and consultants. The role is hands-on and expected to progressively assume day-to-day leadership of the IT function.

Lead Hex’s talent function as the company scales from 220 to 500 employees. Own talent strategy, hiring standards, interviewer training, sourcing innovation, recruiting technology, employer value proposition, candidate experience, compensation discussions, and difficult searches. Manage recruiters, sourcers, coordinators, and recruiting operations while personally executing searches. Build scalable, data-driven systems using automation and AI to improve hiring quality, speed, and consistency.

AI Engineer Interns will research, design, evaluate, and productionize AI-powered data capabilities. Responsibilities include running AI/ML experiments, developing agent self-improvement and continuous-learning systems, collaborating with product engineers, building evaluation and training infrastructure, optimizing performance, designing APIs, and contributing across the full development lifecycle.