Jobs at Hevo Data

Own complex customer technical issues from investigation through resolution, specializing in JDBC integrations, databases, APIs, and data pipelines. Diagnose problems using SQL, logs, and product internals; partner with Engineering and Product on escalations and permanent fixes; lead incidents; improve support processes through automation and AI; create documentation; and mentor CX engineers.

Own customer technical issues from investigation through resolution within SLA timelines. Troubleshoot SQL, databases, JDBC integrations, APIs, logs, and ETL workflows; communicate findings clearly and minimize escalations. Partner with Product and Engineering on complex issues, use AI and automation to improve support efficiency, and contribute to SOPs, knowledge-base articles, onboarding materials, training, and team enablement.

Leads and mentors a software engineering team building scalable, reliable, secure platform services and database connectors for enterprise data pipelines. Responsibilities include architecture reviews, distributed backend systems, operational excellence, observability, quality, security, KPI tracking, cross-functional collaboration, hiring, and end-to-end product ownership. The role requires strong technical leadership, system design expertise, scalability and performance optimization, and experience managing or leading engineering teams.

Lead a team building AI-powered connector frameworks, scalable platform services, database connectors, and reliable data pipelines. Own architecture, observability, security, auditability, multi-tenancy, high availability, and exactly-once delivery. Develop engineers, participate in hiring and performance feedback, maintain substantial hands-on coding responsibilities, and guide production incident response. The role supports growth toward Engineering Manager or Staff/Principal Engineer.

Build SaaS connectors and simple REST API components, debug and optimize data pipeline code, contribute to feature development and documentation, and solve integration issues under mentorship. The role is designed for fresh graduates with foundational object-oriented programming, API, data structures, and algorithms knowledge, plus proficiency in Java, TypeScript, or Python.

Create and maintain technical documentation in a docs-as-code environment using Markdown, YAML, Git, and CI-driven publishing. Own documentation tickets from research through pull request merge, use AI tools such as Claude to draft and review content, enforce documentation standards, and collaborate with engineering, product, and support teams to ensure technical accuracy. The role requires strong written English, attention to detail, and familiarity with technical documentation workflows.

Build and maintain internal applications, integrations, automations, data workflows, and AI-powered tools for business teams. Translate loosely defined problems into reliable technical solutions, choose between custom development and existing tools, and own solutions through rollout and maintenance. The role requires AI-native development using coding agents, programming languages, databases, Git, LLM APIs, and agent frameworks.

Leads and scales Hevo’s global Technical Account Management function, owning post-sales strategy, onboarding, adoption, renewals, expansion, customer health, and net revenue retention. The role builds TAM playbooks, segments customers, develops dashboards and lifecycle metrics, hires and coaches technical CSEs, and partners cross-functionally with Sales, Product, Marketing, and Finance. It also drives customer advocacy and uses AI and automation to improve team efficiency.

Serve as the senior technical partner for enterprise customers using Hevo’s data integration platform. Lead architecture reviews, technical discovery, solution design, migration guidance, and complex integration discussions with CTOs, engineers, and data architects. Translate customer requirements into actionable recommendations, identify expansion opportunities, document reference architectures, and collaborate with Account Managers and Engineering. Maintain expertise in data engineering, cloud data warehouses, orchestration, transformation, and the modern data stack.

Lead a five-person AI-native backend and distributed systems team building scalable platform services, database connectors, and data pipelines. Own architecture, reliability, observability, security, auditability, and multi-tenant delivery across Snowflake, BigQuery, Databricks, and Apache Iceberg. Guide AI-assisted engineering workflows, hire and develop engineers, participate in production operations, and retain significant hands-on coding responsibility. The role offers a path toward Engineering Manager or Staff/Principal Engineer.

Lead and scale Hevo’s global Technical Account Management function across onboarding, adoption, renewals, expansion, and customer health. Own retention and expansion metrics, create lifecycle playbooks, build dashboards and health-scoring systems, hire and develop TAMs, and collaborate with Sales, Product, Marketing, and Finance. The role serves technical data teams and requires improving customer outcomes through analytics, advocacy, automation, and scalable post-sales processes.

Lead and mentor a software engineering team building scalable, reliable, secure platform services and database connectors for enterprise data pipelines. Responsibilities include architecture reviews, distributed backend systems, observability, operational excellence, quality, security, KPI tracking, cross-functional execution, hiring, and team development. The role requires ownership of product lines and technical leadership across multi-tenant cloud platforms.

Own US mid-market and enterprise territory, build pipeline from inbound and outbound, close net-new business with quota responsibility, coordinate with BDRs and Solutions Engineering for PoCs, use sales stack tools, and sell to senior data leaders while working US-aligned hours.

As an SDE III at Hevo, you'll design efficient components, resolve performance issues, improve code quality, and maintain documentation, leveraging strong programming skills.

Develop and maintain responsive landing pages and microsites for marketing initiatives, optimizing performance and user experience while collaborating with teams.

The Video Marketer will create and edit short and long-form video content, collaborate with teams, and manage the entire production process, ensuring quality adherence.

As VP Product Marketing, you will own product positioning, enhance sales outcomes, drive customer advocacy, execute GTM strategies, and build a marketing team.

Lead and scale the Technical Program Management function at Hevo by building processes, managing complex programs, and enhancing delivery excellence with a hands-on approach.

Implement SaaS connectors, build and test simple REST API components, debug and optimize data pipelines, contribute to feature breakdowns and documentation, and solve integration issues under mentorship.

Design, build, and optimize SaaS connectors and customer-facing REST APIs. Troubleshoot and resolve performance issues in data pipelines, own smaller components end-to-end, document integrations, and mentor junior engineers to ensure reliable, maintainable systems.