Jobs at Heritage Christian Services, Inc.

Conducts OPWDD 624/625 investigations involving incidents, abuse, and unusual occurrences. Manages multiple investigations, meets regulatory deadlines, monitors incidents and medication situations, prepares trend reports, provides staff training, supports evacuation drills, and maintains compliance with agency policies and New York State OPWDD regulations. Requires investigator certification or the ability to obtain it, strong organizational and communication skills, reliable transportation, and flexibility for evening and weekend work.

Provides direct support to adults with intellectual or developmental disabilities in a residential setting. Responsibilities include teaching life skills, supporting relationships and community activities, assisting with health needs and medication, transporting individuals to appointments, and providing personal care when needed. The role requires flexibility, communication skills, physical stamina, reliable transportation, and a valid driver license. Full-time and part-time schedules are available.

Develops and leads internal communications initiatives for 4,000 employees, managing intranet, digital signage, email, and other communication channels. Creates written, video, web, social, and event content; coordinates town halls and culture activities; supports employee listening, recognition, and engagement programs; and analyzes communication performance to recommend improvements. Requires at least three years of employee communications experience and proficiency with Microsoft platforms.

Supports accounts receivable and monthly accounting activities, including account reconciliations, billing issue resolution, journal entries, cash receipts, credit card processing, and audit support. Maintains Self-Direction accounting records, vendors, prepaid expenses, and payable batches. Calculates rental updates and maintains CRO billing data, prepares fuel tax returns, and assists with revenue improvement projects. Provides backup support to the accounts receivable team.

Provide direct support to people with intellectual or developmental disabilities by teaching life skills, facilitating relationships, assisting with personal care and medical needs, administering medication, and driving clients to appointments. The role requires flexibility, communication skills, reliable transportation, and the ability to perform physically demanding tasks, including lifting up to 50 pounds. No prior experience is required because training is provided.

Provides direct support to people with intellectual and developmental disabilities by teaching life skills, facilitating relationships, assisting with health needs and medication, supporting personal care, and driving clients to appointments. The role requires flexibility across varied shifts and may involve lifting, transfers, prolonged standing, and adapting to changing needs. Training is provided, and prior disability-support or healthcare experience is preferred but not required.

Coordinates self-directed services for individuals, including person-centered planning, budget review and monitoring, regulatory compliance, documentation, payroll and reimbursement processing, housing subsidy support, and supervision of self-hired staff. Provides education and guidance to participants and families, participates in Circle of Support and Life Plan meetings, manages records, reports incidents, and collaborates with brokers, care coordinators, and internal teams.

Manages digital marketing strategies and campaigns supporting recruitment, charitable giving, child care enrollment, and community programs. Oversees social media, SEO/SEM, websites, email, analytics, online reputation, vendor performance, and campaign reporting. Creates audience-focused content, monitors digital trends and results, and improves campaign cost-efficiency and performance across digital channels.

Handles daily accounts payable operations, including invoice processing, payment issuance, vendor support, reimbursements, reconciliations, journal entries, reporting, and discrepancy resolution. Supports month-end close and improves AP workflows through Microsoft Dynamics 365 testing, documentation, automation, and process enhancements. Uses Microsoft Copilot or similar AI tools to improve reporting and operational efficiency. Requires strong organization, communication, computer skills, and 3–5 years of related experience or equivalent education and experience.

Supports individuals with developmental disabilities in finding and maintaining meaningful employment. Provides on- and off-site job coaching, role modeling, feedback, workplace support, employer and coworker relationship facilitation, safety oversight, documentation, and communication with support teams.

Supports individuals with developmental disabilities in securing and maintaining meaningful employment. Provides on- and off-site job coaching, role modeling, feedback, workplace support, and assistance with daily responsibilities. Builds relationships among individuals, employers, and coworkers; promotes safe and positive work experiences; and completes required documentation and communication. Requires flexibility across schedules and work environments, effective communication, independent work, reliable transportation, and the ability to support people with diverse disabilities, cultures, and life experiences.

Performs healthcare billing and accounts receivable activities, including Medicaid, QuickBooks, and state voucher billing. Reviews documentation, resolves claim denials and billing errors, verifies eligibility, maintains authorizations and billing systems, follows up on outstanding accounts, and supports reconciliations, reporting, collections, and monthly revenue close activities.