Jobs at Hello Heart

The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.

As a Product Designer, you will create engaging user interfaces and illustrations, collaborate with teams, conduct user testing, and utilize AI in the design process.

The SMB Enterprise Sales Director at Hello Heart focuses on building relationships with client executives, securing new business, and driving successful sales strategies for SMB enterprise accounts in the employer-sponsored health sector.

The Director of Global Supply and Demand Planning leads supply chain planning, ensuring alignment between demand forecasts and manufacturing capabilities while managing inventory strategies and facilitating cross-functional collaboration.

The Technical Operations Lead will optimize Zendesk and automate workflows while developing reporting systems to enhance the Support organization, focusing on AI integration and process improvement.

The Bookkeeper and Payroll Specialist will manage full-cycle bookkeeping and payroll for the Israel team, ensuring compliance with local laws and supporting audits.

Lead and elevate product and go-to-market design across a B2B2C portfolio (app + connected device). Drive high-stakes launches, define cross-product UX patterns, coach designers, advocate AI-enabled workflows, and maintain accessibility, trust, and brand cohesion.

The Director, Client Strategy and Growth will focus on client retention and growth, developing strategies, managing relationships, and driving revenue at Hello Heart.

The Cost Accounting Manager will manage inventory costing, financial reporting, and compliance while enhancing accounting operations and cross-functional processes.

The Senior User Support Specialist will support users with technical expertise and empathy, managing escalations, optimizing processes, and driving user satisfaction while adhering to security policies.

The Director of Customer Success Operations will enhance operational strategy and processes, ensuring seamless systems connectivity while improving user experiences through automation and data integration.

The Accounting Manager oversees billing, revenue, and collection operations, manages month-end close activities, and collaborates with various teams to ensure accurate documentation and compliance.

The Senior Product Manager will lead product lifecycle from opportunity sizing to launch, focusing on B2B2C products and measuring business impacts.

The Vice President of Customer Success will lead the client success organization, focusing on retention, growth, and measurable outcomes through strategic execution and team development.

The Enrollment Specialist will support member onboarding, engage users, and assist them in navigating the Hello Heart program, ensuring a positive experience.

Lead strategic initiatives to drive growth, manage complex challenges, and execute projects from inception to implementation. Develop actionable insights and track progress against established KPIs and OKRs.

The Senior Manager, GTM Enablement will enhance the Customer Success team's operations by documenting procedures, creating scripts, synthesizing insights, and conducting training.

The Vice President Sales, Strategic Employer Accounts will develop strategic relationships with employer-sponsored health plans, secure new business, and facilitate client transitions to the Customer Success team.