Teams at Hello Heart

Analyze complex data to support business decisions across marketing, finance, product, sales, medical affairs, and customer success. Responsibilities include defining data requirements, developing and automating data pipelines, building interactive dashboards, identifying trends and process improvements, and presenting insights to executives and external partners. The role requires advanced SQL, Python, BI, visualization, and cross-functional analytics experience, with an emphasis on using AI to improve efficiency.

Leads client retention and expansion strategy for a healthcare technology portfolio. Builds executive relationships, drives renewals, contract negotiations, upsells, and revenue growth, while conducting market analysis and communicating client feedback internally. Partners with customer success, marketing, growth, product, clinical, and operations teams to improve client outcomes and product-market fit. Requires an MBA, consulting and healthcare experience, strong negotiation and relationship skills, and approximately 30–50% travel.

Lead product analytics for digital health products using large healthcare and behavioral datasets. Define metrics, forecast performance, analyze engagement, design A/B tests, apply causal inference and statistical modeling, monitor production ML models, and provide recommendations that shape product strategy. Collaborate with Product, Engineering, Data Science, Data Engineering, Clinical, Marketing, and Customer Success teams while communicating actionable insights through clear data storytelling.