Jobs at Heilind Electronics

Leads Inside Sales operational effectiveness across multiple regions by standardizing processes, improving workflows, coordinating training and system rollouts, and supporting customer care and regional programs. Partners with branch, district, sales, operations, IT, procurement, and training leaders to drive consistent execution, resolve escalations, improve customer experience, and support staffing and organizational needs. The role also leads tariff mitigation activities and provides cross-functional coaching without direct reporting authority.

Own supplier relationships and product lines while developing strategies to achieve revenue and margin goals. Lead pricing negotiations, quoting, market intelligence, inventory recommendations, and supplier reviews. Serve as a product subject matter expert, support sales enablement and training, and collaborate with sales, procurement, operations, and marketing to drive growth, improve win rates, and support complex opportunities.

Develops and supports sales for new and assigned customer accounts. Responsibilities include identifying customer needs, promoting products and services, preparing quotes, negotiating pricing and delivery terms, managing customer relationships, and providing administrative support to sales teams and branch management. The role requires customer service, communication, problem-solving, business acumen, organization, and proficiency with Microsoft Office and sales tracking software.

Provides operational support to Product Managers and Sales by maintaining supplier data, contracts, pricing, lead times, product information, quotes, samples, and opportunity trackers. Responds to pricing and delivery requests, processes cross-references and stock checks, supports quote accelerator activities, runs renewal reports, and assists with product manager projects. Requires strong organization, communication, customer service, Excel proficiency, and foundational knowledge of pricing, purchasing, margins, and inventory.

Supports branch administration, sales, management, customer service, and account development. Collaborates with inside sales, field sales, management, customers, and suppliers; learns company systems and CRM tools; supports priority branch functions; profiles accounts; identifies new customers and sales opportunities; and develops strategies to grow assigned accounts. Requires strong organization, communication, negotiation, analytical, and problem-solving skills, plus at least two years of sales, marketing, or sales-support experience.