Teams at Heidtman Steel Products, Inc.

Serve as QA representative for Eastern US and Canada, providing metallurgical and technical customer support, investigating complaints/rejections, determining root causes, developing corrective actions, supporting audits, and coordinating with sales, operations, purchasing, and production to launch and sustain quality parts.

Handle customer order entry, provide quotes, resolve inquiries and chargebacks, release finished goods, build customer relationships, and cross-train to support the team.

Provide order entry, quotes, and customer support for steel processing customers. Maintain customer contacts, resolve complaints, manage chargebacks, release finished goods to meet needs, and build strong customer relationships while cross-training to cover teammates.