Jobs at HCTec

Provides remote and onsite technical support for hardware, software, networks, printers, and peripherals. Resolves help desk requests, troubleshoots complex issues, manages accounts and permissions, performs system maintenance, documents solutions, and supports new technology implementations. Participates in IT policy development, mentors junior team members, leads projects, provides 24/7 on-call coverage, and travels to local client sites.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage accounts and permissions; perform system maintenance, backups, and updates; assist with deployments; document solutions; participate in IT policy development; serve on a 24/7 on-call rotation and travel locally to client sites.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; install and maintain systems, peripherals, backups, and updates; manage user accounts and permissions; assist with server administration, virtualization, IT policy implementation, documentation, testing, and a 24/7 on-call rotation with local client travel.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot issues; manage user accounts and permissions; perform maintenance, backups, and updates; assist with deployments; maintain documentation and rotate 24/7 on-call support while traveling to local client sites.

Support HR operations and manage office administration. Lead onboarding and provisioning, maintain HRIS records, support compliance and HR reporting, manage travel/expense platform, coordinate meetings/events and front-desk duties, oversee supplies/vendors, and assist with employee relations and ad-hoc HR projects.

The IT Support Analyst provides technical support for hardware and software issues, manages user accounts, and troubleshoots complex problems while maintaining a knowledge base.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage user accounts; perform maintenance, backups, and updates; document solutions; participate in policy implementation; rotate 24/7 on-call and travel to local client sites.