Jobs at HCTec

Sources, screens, selects, and places candidates for the Managed Services business, primarily recruiting Tier 1 and Tier 2 technology professionals. Builds candidate pipelines, partners with hiring managers, manages applicant records and recruiting metrics, conducts interviews and reference checks, coordinates hiring communications, negotiates offers, and supports a positive candidate experience. The role is full-time and in-office in Winston-Salem, North Carolina, with up to 10% overnight travel.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage user accounts; perform maintenance, backups, and updates; document solutions; participate in policy implementation; rotate 24/7 on-call and travel to local client sites.

Provides remote and onsite technical support for hardware, software, networks, printers, and peripherals. Resolves help desk requests, troubleshoots complex issues, manages accounts and permissions, performs system maintenance, documents solutions, and supports new technology implementations. Participates in IT policy development, mentors junior team members, leads projects, provides 24/7 on-call coverage, and travels to local client sites.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage accounts and permissions; perform system maintenance, backups, and updates; assist with deployments; document solutions; participate in IT policy development; serve on a 24/7 on-call rotation and travel locally to client sites.

The IT Support Analyst provides technical support for hardware and software issues, manages user accounts, and troubleshoots complex problems while maintaining a knowledge base.