HCTec
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The Regional VP of Sales is responsible for business development and client relationship management. They will build deep understanding of the IT service needs of the assigned territory’s current and prospective client base, identify sales opportunities, cultivate executive relationships, and grow the HCTec brand presence within the territory.
Seeking an experienced Ancillary Application Analyst with expertise in MEDITECH Expanse and healthcare information technology systems. Responsibilities include configuring and maintaining modules, developing reports, supporting ancillary applications, and ensuring seamless data exchange between systems.
The Service Desk Analyst II is responsible for providing technical support and customer service to end-users. They will gather information, diagnose issues, and deliver solutions via remote connection or the internet. The ideal candidate has experience supporting software applications and equipment in a helpdesk environment, as well as strong problem-solving and communication skills. A minimum of 5 years of experience in the IT field or a 2-year associate's degree in IT or Healthcare Informatics is required.
Provide customer service and technical support to end-users. Troubleshoot and resolve issues related to computer applications and equipment. Stay up-to-date with system information and follow standard processes. Strong communication and problem-solving skills required.
Responsible for providing remote support to IT customers in a 24/7 call center environment. Must have strong customer service and communication skills. Knowledge of Microsoft Windows and experience in troubleshooting computer applications and equipment required. Mobile device support experience is also necessary. A minimum of 5 years of IT experience or a 2-year degree in IT or Healthcare Informatics is required.
Support IT customers by providing timely and enthusiastic remote support. Must have strong customer service and communication skills.
The Account Manager is responsible for developing and maintaining an assigned territory as well as building relationships with clients in that territory.