Harris healthcare Benefits Overview

Provides technical application support for NorthStar web platforms by investigating customer tickets, troubleshooting web, API, and server issues, analyzing configurations, logs, database queries, and code, and tracking issues through resolution or escalation. The role documents root causes and solutions, contributes to knowledge bases, communicates technical findings to clients, and collaborates with engineering and product teams. It requires utility industry experience, strong problem-solving skills, and availability for the specified Eastern Time schedule.

Sell TouchBistro’s iPad-based point-of-sale solution to restaurant operators through cold calling, prospecting, web demonstrations, pipeline management, and deal closing. Own the full sales cycle, maintain product and competitive knowledge, forecast revenue in Salesforce, meet quotas and KPIs, and partner with Professional Services to onboard customers. The role requires bilingual English and Spanish fluency and follows a hybrid work model in Toronto.

Designs, builds, and maintains platform software and deployment tooling across desktop, on-premise, cloud, and air-gapped environments. Responsibilities include production container images, stateful distributed-system upgrades, CI/CD pipelines, infrastructure self-service capabilities, deployment instrumentation, testing strategy, application security, and customer releases. The engineer contributes to architecture, validates specifications, and oversees the quality of AI-generated code while collaborating with engineers, architects, designers, product managers, and stakeholders.