Harris healthcare Benefits Overview

Prospect and qualify warm and outbound leads through phone, text, and email. Maintain and prioritize the sales pipeline, accurately track activities in Salesforce, leverage product and partner resources, and meet monthly targets. The role emphasizes customer relationship building, high-volume prospecting, teamwork, coaching, and continued sales development in a hybrid Toronto environment.

Leads utility and municipal CIS software implementation engagements from inception through stabilization. Manages and mentors application consultants, oversees solution architecture and delivery methodology, balances resources, controls project budgets and forecasts, manages client relationships and escalations, and drives continuous improvement. The role supports complex implementations involving billing, customer service, field operations, integrations, and data conversion while promoting AI-assisted workflows, knowledge sharing, and effective sales-to-services and post-go-live transitions.

Analyzes financial data, prepares forecasts, budgets, reconciliations, management reports, and audit documentation. Performs month-end and quarter-end closing activities, reviews deferred maintenance transactions, equipment, software, and revenue streams, and supports business units with financial insights. The role also handles special projects and ad hoc reporting while communicating regularly in French and English with colleagues, clients, and partners across Canada and the United States.