Teams at Harris healthcare

Reviews AI-generated medical document summaries for accuracy, completeness, clinical correctness, and alignment with client or underwriter specifications. Edits and formats reports, meets turnaround and quality targets, escalates ambiguous outputs, and collaborates with QA and team leads to resolve recurring AI errors. Requires a life sciences, nursing, pharmacy, or paramedical degree; freshers are eligible.

Manage a portfolio of client accounts as a strategic CSM while leading onboarding, migrations, and implementation best practices. Drive adoption, conduct QBRs, track success metrics, own renewals, and collaborate with Sales, Product, and Support. Develop onboarding plans, run kickoffs, deliver training, document handoffs, and create scalable processes and playbooks to improve team enablement and time-to-value.

Serve as a strategic client partner managing a portfolio to drive adoption, retention, and renewals while building renewal playbooks, coaching CSMs, forecasting churn risk, and enabling commercial growth across the CS organization.