Teams at Hargreaves Lansdown

Provide first-line IT support to users: troubleshoot hardware and software issues, manage and prioritize tickets, escalate complex problems, document incidents, and assist with user account access and device setup while delivering excellent customer service.

Lead and mature AWS cloud platform architecture, create reference architectures and governance, ensure security and regulatory compliance, optimise cost and performance, advise on migrations, mentor engineering and operations teams, and recommend cloud tools and patterns.

Lead and grow a cross-functional engineering organization (25–30 people across ~5 squads) delivering secure, reliable Active Savings services. Hire and develop talent, ensure agile/DevOps best practices, drive technical excellence, support replatforming, own operational stability, and align engineering outcomes with product and business goals in a regulated banking environment.