Jobs at haku

Manage a portfolio of enterprise event customers, build strategic relationships, onboard and train organizers, resolve customer issues, document feature requests, collaborate cross-functionally, and surface insights to improve retention and product experience.

Design, build, and own significant features for a web platform using clean, well-tested code. Collaborate on APIs, front-end integration, code reviews, CI, and rapid deployments in an agile team.

Drive revenue growth by managing complex B2B SaaS sales cycles for nonprofit customers from discovery to close. Develop territory and account strategies, guide multi-stakeholder evaluations, collaborate cross-functionally, maintain pipeline and forecasting in HubSpot, provide market feedback, and help evolve sales playbooks and go-to-market strategy.

Lead and execute pre-sales activities including discovery, demos, workshops, and executive presentations; mentor Solutions Engineers; partner with Sales, Product, and Marketing; drive demo strategy, product readiness, and customer feedback into product and GTM plans to win complex enterprise deals.

Drive revenue within an assigned territory by managing complex B2B SaaS sales cycles from discovery to close. Build account and territory strategies, partner cross-functionally, serve as a strategic advisor to endurance event customers, capture customer feedback, maintain accurate pipeline/forecasting in HubSpot, and help evolve sales playbooks.

Operate and optimize production databases and data infrastructure (PostgreSQL, Snowflake, Solr, OpenSearch, Redis, Oracle). Automate provisioning and CI/CD, support replication and ingestion pipelines, build observability, participate in on-call incident response, and collaborate with DevOps and Analytics to ensure reliability and scalability.