Jobs at Guesty

Provide frontline operational support to the Sales team by resolving blockers, maintaining CRM data quality, assisting with reports and dashboards, monitoring sales metrics, and supporting sales systems and tooling. Help troubleshoot issues, escalate complex problems, and ensure accurate records for contracts, opportunities, and reporting.

Provide day-to-day operational support to the sales team by resolving blockers, maintaining CRM data quality, monitoring sales systems, assisting with reports and dashboards, and ensuring operational monitoring of deals and opportunities.

Conduct inbound and outbound lead generation across European and international markets, engage multilingual prospects, qualify opportunities, map stakeholders, record activity in CRM tools, and meet sales-qualified lead and pipeline targets while collaborating with Account Executives and cross-functional teams.

Manage relationships with high-value customers, act as platform subject-matter expert, drive engagement and retention, negotiate renewals and upsells, deliver training, troubleshoot technical issues, and advocate customer needs to inform product improvements.

Lead and operate the global finance systems ecosystem (Zuora, NetSuite), own monthly billing, run end-to-end finance systems projects, design and optimize financial processes, ensure governance/compliance, and collaborate cross-functionally while mentoring team members.

Lead cross-domain AI product initiatives end-to-end: define strategy, prototype and ship LLM/agent-driven features, drive AI adoption for PMs, set metrics, and align stakeholders to deliver measurable outcomes.

Lead cross-domain AI product initiatives end-to-end: define strategy, prototype and ship LLM/agent-powered features, drive AI adoption within product, set metrics and data-backed outcomes, mentor PMs, and align stakeholders including executives.

The Payments Risk Analyst will analyze risk management data, solve problems, and communicate insights related to payment processes, particularly chargebacks.

The FP&A Analyst will support budgeting, forecasting, and financial reporting, analyzing variances and improving operational efficiency through data-driven decision-making.

The SMB Account Executive develops business partnerships in the short-term rental industry, managing sales cycles of SaaS products, and meeting sales targets while utilizing Salesforce for pipeline management.

Manage end-to-end billing and invoicing for global customers, maintain subscription data in Zuora, reconcile billing and revenue, investigate discrepancies, resolve billing issues with cross-functional teams, and support revenue assurance controls and limited customer billing inquiries.

Own marketing analytics: monitor campaign performance, maintain dashboards and pipelines, define and track KPIs (CAC, LTV, ROAS), analyze lifecycle and campaign data, and present insights to marketing leadership to inform strategy.