Drive end-to-end commercial performance by analyzing the full revenue lifecycle. Build and maintain reports and dashboards in Salesforce/HubSpot and Looker/Tableau, use advanced Google Sheets for analysis and visualization, translate data into executive-ready insights, and identify operational inefficiencies to optimize revenue growth, retention, and pipeline velocity.

As a Technical Program Manager, you will act as a technical partner, support customers in navigating technical challenges, drive product adoption, advocate for customer needs, and collaborate with cross-functional teams to ensure client success with Guesty's platform.

As a Senior Cybersecurity Engineer, the role involves anticipating security threats, building resilient systems, mentoring, and bridging security strategy with technical execution. Success is measured by MTTD and MTTR reduction, along with hardening CI/CD pipelines.

The Technical Program Manager will support clients by addressing technical challenges while promoting product adoption and advocating for customer needs within Guesty's product development.

Managing the planning, implementation, and tracking of projects; coordinating with cross-functional teams to ensure successful delivery.

The Customer Success Manager will partner with mid-market customers to ensure satisfaction, retention, and drive revenue growth through effective account management.

The Technical Program Manager will support customers by resolving technical challenges, optimizing product adoption, and providing insights for product development in a SaaS environment.

The CX Automations and Projects Lead will manage and track a portfolio of complex projects, communicate with cross-functional teams, and utilize strong analytical skills to ensure successful project delivery.

Provide enterprise customer support while improving AI-assisted support by validating AI outputs and building the knowledge base. Act as primary customer voice, troubleshoot issues, document solutions, and collaborate to improve AI accuracy and customer experience.

Provide enterprise customer support while improving AI-assisted support: resolve issues, guide interactions, verify AI outputs, and build the knowledge base. Act as the primary voice of the customer and collaborate to teach AI from real conversations. Work includes troubleshooting, clear communication, and flexible shift coverage.

As a Sales Specialist in GuestyPay, you will drive customers through the final stages of the sales funnel, ensuring successful adoption of fintech solutions while overcoming objections.

The Sales Specialist is responsible for driving customer interest through the sales funnel, ensuring successful adoption of fintech solutions, and managing a dense task list in a dynamic environment.

The Customer Experience Accounting Specialist will support customers with Accounting, Billing & Payment systems, providing solutions while ensuring excellent technical and communication skills.

Drive new business as an SMB Account Executive for EMEA: manage and close complex deals, run multiple sales engagements concurrently, use consultative solution selling, leverage CRM/Salesforce and sales methodology training, and apply hospitality tech experience and multilingual skills to meet quota.

Lead the implementation of AI and automation solutions to enhance efficiency and productivity within the company, while managing multiple projects.

The Payments Risk Analyst will analyze risk management data, solve problems, and communicate insights related to payment processes, particularly chargebacks.

Support customers with website creation and maintenance using web builders/CMS. Troubleshoot HTML/CSS/JS and responsive design issues, simplify technical concepts for non-technical users, provide empathetic chat/support, adapt to shifting schedules, and drive continuous improvement.

Provide customer-facing website support for Guesty users: troubleshoot web functionality and design issues, advise on website builders/CMS, explain technical concepts to non-technical customers, and work flexible shifts including nights to ensure excellent website CX.

Perform outbound sales outreach (calls, emails) to DACH prospects, use Salesforce to manage pipeline, build relationships, handle objections, and work independently within a fast-paced sales team.

Seeking a proactive Customer Success Manager to partner with mid-market customers, focusing on driving satisfaction, retention, and revenue growth.