GuestTek Interactive Entertainment Ltd.

HQ
Calgary
Total Offices: 4
488 Total Employees
Year Founded: 1997

Jobs at GuestTek Interactive Entertainment Ltd.

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2 Months AgoSaved
In-Office
Sector 48, Faridabad, Haryana, IND
Hospitality
The Problem Management Specialist will analyze RCA data, provide product improvement recommendations, maintain service quality, and assist in team development while achieving KPIs.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
The Broadcast Support Engineer role involves troubleshooting technical issues, managing calls from hotel staff, and ensuring compliance with SLAs while providing support for GuestTek's services.
2 Months AgoSaved
In-Office or Remote
Gurugram, Haryana, IND
Hospitality
Handle calls from hotel guests and staff, addressing concerns, creating tickets, and providing exceptional customer service.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
The GNOC Specialist takes calls from hotel staff and technicians, creates and manages incidents, communicates with clients, and achieves management KPIs.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
As a PNOC Specialist, you'll ensure customer satisfaction by resolving issues, communicating outages, and analyzing network configurations, all while adhering to KPIs and maintaining service quality.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
Manage day-to-day telephony operations, support Avaya systems, maintain vendor relationships, and optimize technological infrastructure to enhance guest experience.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
Provide IT support to staff, configure systems, administer accounts, assist with network maintenance, and deliver training. Manage projects and stay updated on technology.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
Participate in designing and implementing systems, enhancing tools for NOC efficiency, automating processes, and supporting customer value recommendations.
2 Months AgoSaved
In-Office
Gurugram, Haryana, IND
Hospitality
Develop reliable SIP services, enhance existing code, automate provisioning for voice stack, and support infrastructure improvements. Participate in technical documentation and knowledge transfer.