Jobs at Guardian Group

Support preparation of monthly management accounts, statutory and regulatory reporting, tax filings, and compliance reporting. Assist audits, reconciliations, and maintain accurate financial records while ensuring regulatory compliance across jurisdictions.

Verify, scan, classify, and log branch-submitted documents using Teleform and EDM. Produce daily and monthly reports, track and report errors, respond to queries, collate and submit document batches, and support Records Management and Sales Admin deadlines.

Lead enterprise cost-visibility and containment programs: perform deep spend and consumption analysis, maintain executive dashboards, establish cost governance, drive cross-functional cost-reduction initiatives, develop business cases and track savings, and report performance and ESG-related spend for senior leadership and the Board.

Provide administrative and operational support to the Delivery & Excellence Office, manage payment and credit card reconciliations, perform document quality reviews and version control, maintain risk registers and governance summaries, liaise with Finance/Procurement, and ensure audit-ready, compliant processes across vendor, financial, and documentation workflows.

Manage customer inquiries, complaints, and orders; build relationships with customers and partners; resolve issues promptly; meet sales targets through upselling and referrals; collaborate with internal teams; document feedback and recommend service improvements; continuously improve performance.

Manage and optimize the insurer's investment and mortgage portfolios, oversee treasury and liquidity, conduct credit and market analysis, ensure regulatory compliance, supervise mortgage operations, maintain external lender and borrower relationships, and support strategic transactions through modelling and due diligence.

Develop and grow relationships with existing clients, brokers, banks, and group/pension accounts. Identify upsell/cross-sell opportunities, perform needs and cost-benefit analyses, meet sales targets, handle complaints, coordinate internally, represent the company at events, and provide client training and ongoing support.

Support administration of group pension plans: process benefit payments and contributions, maintain member records in TOPAS, prepare valuations and reports, respond to client queries, produce annual statements, train staff, and assist the Team Leader.

Support identification, assessment, measurement, monitoring and reporting of market, credit, liquidity and operational risks. Prepare monthly yield curves and quarterly risk premiums; coordinate bond valuation inputs and price checks; produce credit ratings, reviews and outlooks to support IFRS; maintain risk inventory, controls and mitigation plans; prepare risk reports for management and board.

Lead IT governance, strategy, portfolio prioritisation and delivery oversight. Ensure IT risk management, cybersecurity, operations stability, vendor and budget oversight, PMO alignment, executive reporting, and benefits realisation while developing IT teams.

Advise and manage corporate and high-net-worth clients (≥TT$500K), acquire new clients, perform portfolio reviews, monitor redemptions and client satisfaction, develop referral networks, upsell to Private Wealth and Merchant Bank, and maintain product and market knowledge while supporting the Sales Manager.

Identify, analyze, and clear unallocated payments by matching incoming payments to invoices, investigating discrepancies with stakeholders, preparing reconciliation reports, resolving aged balances, supporting month/year-end receivables close, ensuring compliance and documentation, and recommending process improvements.

Lead development and implementation of group-wide financial risk frameworks (credit, market, liquidity, investment). Guide risk appetite, policy, governance, reporting, and risk registers. Engage and train business units, support CRO, ensure regulatory alignment, and provide oversight to enable informed decision-making and resilience.

Process and assess mortgage and investment applications, analyze client income and property appraisals, monitor arrears and collect receivables, prepare investment and provision reports, maintain mortgage administration, and coordinate property transactions and auctions.

Support and administer people technology platforms: resolve system issues, produce reports and dashboards, maintain data quality, configure systems, document processes, test changes (UAT), train users, and support compliance and continuous improvement within People, Culture & Capability.

Provide administrative and communications support to the Head of Group Marketing and Communication, including mail handling, meeting coordination and minutes, database and media list maintenance, expense tracking and Oracle payment entries, content/web and social media support, event assistance, promotional item management, and report preparation. Maintain filing/catalogue systems and assist with branding, sponsorship correspondence, and other duties as assigned.

Develop and maintain client and broker relationships to generate and retain group life, health, creditor and mortgage insurance business; prepare proposals, deliver presentations and training, support premium collection, produce management reports, assist with projects, and provide administrative support to employee benefits functions.

Manage customer inquiries, resolve complaints, build client and partner relationships, identify upsell opportunities, meet sales targets, collaborate with internal teams, and document feedback to improve service delivery.

Serve as liaison between business and IT to elicit, document, and verify functional requirements; design data/process models; produce functional specifications; support UAT and testing; consult on technical design and resolve defects; research and recommend system improvements (Salesforce focus).

Lead enterprise change strategy and delivery, establish change frameworks and governance, coach business units, manage communications, training and adoption, and track adoption KPIs to embed sustainable transformation.