Jobs at GTL (viapath.com)

Supervises intelligence analysts, manages active investigative cases, monitors offender communications, analyzes disparate data, and produces actionable intelligence. Serves as the client liaison, oversees quality assurance, conducts briefings, supports investigations using data mining and link analysis tools, examines mobile and computer evidence, and manages employee evaluations, training, counseling, and daily performance.

Manages network infrastructure deployment, operational readiness, network engineers, project plans, SOPs, troubleshooting, upgrades, reporting, budgets, and team development. Oversees wired and wireless network solutions, resolves performance and availability issues, coordinates infrastructure changes, and mentors staff while presenting progress to senior leadership and customers. The hybrid role is based in Dallas, Texas.

Manage and expand correctional agency client accounts through retention, renewals, upselling, cross-selling, and new business development. Build executive relationships, lead account and territory strategies, manage complex sales pipelines, support proposals and procurements, forecast revenue, and coordinate cross-functional teams. The role requires maintaining Salesforce records, achieving revenue targets, representing the company at industry events, and traveling up to 75% throughout Virginia or Pennsylvania.

Monitor prerecorded communications using the ViaPath Command platform to identify illicit or security-threatening behavior. Document relevant call content accurately, analyze findings, and promptly notify supervisors or correctional customers. The role requires prolonged attentive listening, strong communication and typing skills, confidentiality, multitasking, and deadline management. This is a full-time onsite position in Tallahassee, Florida, with weekday shifts available.

Owns ViaPath’s proposal content ecosystem, including strategy, governance, repository administration, reusable content, taxonomy, metadata, quality control, and continuous improvement. Develops proposal assets, manages technical writers, supports RFx pursuits, and partners with Sales, Marketing, Legal, Product, and technical subject matter experts. Uses proposal management platforms, analytics, automation, and AI-enabled tools to improve content accuracy, reuse, compliance, readability, and win rates. The role also establishes standards, training, workflows, and review processes for enterprise proposal content.

Manage and expand correctional agency accounts through retention, renewals, upselling, cross-selling, and new business development. Build executive relationships, lead account and territory plans, manage complex sales pipelines, support procurement and RFP responses, forecast revenue, and coordinate internal teams. The role requires achieving revenue targets, maintaining Salesforce records, and traveling up to 75% throughout eastern New York.

Provides frontline application support for OMS applications, troubleshooting software, database, network, hardware, and integration issues. Responds to tickets and outages, supports Java and WildFly/JBoss environments, queries Oracle and SQL Server databases, documents resolutions, coordinates with customers, vendors, and internal teams, and contributes to technical knowledge resources. The role includes rotating 24/7 on-call coverage, shift work, hybrid work in Dallas or Pittsburgh, and potential customer-site travel.

Manages existing accounts across the Central Region, driving renewals, upsells, revenue growth, customer satisfaction, and pipeline performance. Develops client and partner relationships, supports RFP/RFI processes, forecasts opportunities, leads meetings, coordinates internal teams and trade shows, documents sales activity in Salesforce, and delivers account reports. The role requires extensive travel, strategic communication, technical learning ability, and experience with long sales cycles and government customers.

Leads multiple telecommunications and technical infrastructure projects from conception through completion. Manages installation operations, project budgets, schedules, resources, vendors, stakeholders, client relationships, change control, status reporting, and executive communications. The role requires coordinating teams across multiple locations, overseeing project deliverables, and traveling up to 75% throughout the West Region.

Monitor prerecorded communications using the ViaPath Command platform to identify illicit or security-threatening behavior. Accurately document relevant call content, report concerns promptly to supervisors or correctional staff, and manage monitoring tasks in a fast-paced onsite environment requiring prolonged concentration, strong communication, attention to detail, and confidentiality.

Provides criminal intelligence and investigative support within a correctional facility. Responsibilities include analyzing data and trends, conducting link analysis and data mining, reviewing offender communications, developing actionable intelligence, preparing reports, supporting hearings, fulfilling authorized data requests, and training facility staff. The role requires applying intelligence-cycle processes, managing confidential information, and developing expertise in areas such as OSINT, digital forensics, human trafficking, fraud, and criminal organizations.

Manage and grow a portfolio of correctional agency clients through retention, renewals, upselling, cross-selling, and new business acquisition. Develop account and territory strategies, lead client relationships, manage complex sales pipelines, support proposals and procurement processes, forecast revenue, and coordinate cross-functional teams. The position requires executive-level relationship building, consultative selling, Salesforce usage, and travel up to 75% across New Jersey.

Designs, deploys, monitors, troubleshoots, and maintains multi-site LAN/WAN infrastructure across data centers, offices, customer locations, and cloud environments. Configures routers, switches, VLANs, routing protocols, VPN tunnels, and ACLs; performs migrations, security assessments, disaster recovery testing, documentation, and network optimization. Provides production support, participates in on-call rotation, collaborates with technology teams, and travels to customer sites.

Lead multiple telecommunications and infrastructure projects from conception through completion. Manage installation activities, teams, budgets, vendors, schedules, risks, resources, stakeholder relationships, and project deliverables. Communicate status to executive leadership and ensure effective execution of contract plans. The role requires technical implementation experience, strong customer and team leadership skills, proficiency with project management and collaboration tools, and travel up to 75%.

Senior Account Executive responsible for acquiring new business and revenue through inmate telephone and tablet contracts. Develops account plans, builds relationships with public safety and corrections decision-makers, manages sales pipelines, leads solution selling, prepares RFP responses, and coordinates cross-functional proposal efforts. The role requires frequent government and industry engagement, Salesforce updates, contract closing, and eventual handoff to Account Management. Remote work is available within specified southeastern states, with travel up to 75%.

Monitors recorded communications using ViaPath Command to identify illicit or security-threat behavior. Documents relevant call content, reports findings promptly to supervisors and customers, and supports correctional staff. The role requires prolonged attentive listening, strong communication and typing skills, accurate analysis, confidentiality, multitasking, and proficiency with Microsoft Windows and Microsoft Suite. The position is onsite in Tallahassee, Florida, Monday through Friday.