Jobs at Greene King

Provide frontline HR support across the business, handling payroll, right-to-work, GDPR, system access and sensitive queries. Troubleshoot, prioritise workload, communicate with stakeholders, promote self-service tools, and drive process improvements.

Provide friendly front-of-house service: pour and prepare drinks to specification, greet and serve customers, make recommendations, assist with food service, maintain a clean, safe and legal bar, and contribute as a team member while developing hospitality skills.

Analyzes web, app, booking, paid media, social, and SEO performance to support data-led digital decisions. Builds and maintains Power BI dashboards and reporting using SQL, Excel, and Google Analytics; identifies trends and optimization opportunities; supports A/B testing; and delivers actionable insights to Digital, Marketing, Finance, Product, and Technology stakeholders while supporting data quality and governance.

Deliver multiple pub property development and refurbishment projects across the North East, Cumbria and Scotland. Responsibilities include managing programmes, budgets, design briefs, construction costs, value engineering, brand standards, compliance, stakeholder communication and best-practice processes. The role supports financial, customer and operational objectives while maintaining property and asset-management standards across the estate.

Provide friendly, attentive table service in a country-style pub: greet and serve customers, know the menu and recommend dishes, assist bar with drink preparation, maintain front-of-house cleanliness and safety, and deliver excellent customer experiences as part of a team.

Provide friendly front-of-house service: pour and present drinks to spec, recommend menu items, greet and serve customers, maintain bar safety, cleanliness, and legal compliance, and work as part of a team while learning and developing hospitality skills.

Provide friendly front-of-house service including serving drinks and food, pouring drinks to spec, greeting and looking after customers, maintaining a clean, safe and legal bar area, and recommending drinks while supporting the wider team.

Provide friendly front-of-house service: pour and prepare drinks, greet and serve customers, recommend menu/drink choices, assist with food service, and maintain a safe, legal, and clean bar environment while working as part of a team.

Provide friendly bar and waiting service in a pub: pour and present drinks to spec, greet and serve customers, clear and reset tables, maintain bar cleanliness and safety, and assist diners during weekday and weekend evening shifts.

Lead business analysis for digital projects and continuous improvement initiatives. Gather and validate stakeholder requirements, document current and future business and system processes, define non-functional requirements, and collaborate with product teams and vendors to deliver digital solutions. The role focuses on loyalty, rewards, discounts, gamification, pricing, promotions, and using customer data to improve engagement. It also requires workshop facilitation, stakeholder management, and Agile or hybrid delivery experience.

Lead pricing and promotional strategy across brands to drive customer growth, revenue, and margin. Analyse performance, build data-driven models, set KPIs, and collaborate with Brand, Commercial, Finance and Operations to implement insight-led pricing and promotions.

Leads business analysis for digital projects and continuous improvement initiatives. Gathers and documents business, system, and non-functional requirements; maps current and future processes; facilitates workshops; and collaborates with stakeholders, product teams, and vendors to deliver digital solutions. The role focuses on loyalty, rewards, discounts, gamification, pricing, promotions, and using customer data to increase engagement within an Agile or hybrid delivery environment.

Lead development and delivery of data-driven personalisation and audience strategies across digital and CRM. Use segmentation and customer data platforms to create targeted experiences, partner with data science and product teams, measure customer value, and support AI-led decisioning to improve engagement, conversion and retention.

Leads business analysis for digital projects and continuous improvement initiatives. Gathers and validates stakeholder requirements, documents current and future processes, defines non-functional requirements, and collaborates with product teams and vendors to deliver digital solutions. The role requires strong knowledge of web, apps, integrations, APIs, customer data platforms, Agile delivery, workshops, communication, and stakeholder management.

Own the delivery of IT projects and changes from planning through completion. Responsibilities include managing project plans, budgets, timelines, risks, issues, dependencies, software delivery, internal and external partners, and business stakeholders. The role requires strong communication, organization, prioritization, attention to detail, and enthusiasm for technology modernization. Some travel to company sites is required, and driving is preferred.

Supports line managers with employee relations matters, including absence management, performance issues, grievances, and disciplinary procedures. The role promotes transparent communication, positive workplace relations, conflict resolution, policy adherence, and compliance with employment law. It requires knowledge of HR policies and processes, strong communication skills for difficult conversations, and effective problem-solving. CIPD Level 3 qualification or active study is beneficial but not essential, with training available.

Maintain and service Greene King Intelligent Dispense systems across Leicester pubs. Perform scheduled hygiene and preventative maintenance visits, diagnose and repair dispense equipment, calibrate systems for accurate volumes and temperatures, and train/support pub teams on cellar best practice and quality standards.

Field-based Operations Manager responsible for driving operational performance and profitability across a leased and tenanted pub estate. Lead and develop a team of Business Development Managers, manage licensee relationships, ensure delivery of financial targets, and promote company values. Provide strategic direction, operational support, and change leadership to improve business results and consistency across the region.

Lead the front-of-house team to deliver excellent customer service, deputise for management, coordinate busy shifts, resolve issues, ensure the bar is safe, legal and clean, maintain service standards, pour drinks to quality, and support team training and morale.

Provide friendly front-of-house service: pour and present drinks, greet and serve customers, recommend beverages, maintain bar safety, cleanliness, and legal compliance while supporting a team-focused environment.