Jobs at Greene King

Provide first-line employee relations guidance across retail and corporate teams. Manage ER cases in a case management system, handle stakeholder communications, maintain accurate records, prepare letters, support ER administration and TUPE-related tasks, and escalate complex queries. The role requires knowledge of HR practices, payroll, compliance, GDPR, Workday HCM, data management, and Excel, along with strong prioritization and workload ownership.

Conducts risk-based internal audits as an independent third-line assurance function, evaluating controls, policies, procedures, governance, and management information. Develops audit plans and test programs, reports findings, monitors remediation, supports assurance mapping, and provides risk advice. The manager also mentors junior auditors, performs quality reviews, collaborates with senior stakeholders, and helps improve internal audit methodology and capability.

Processes high-volume payroll for more than 39,000 employees and pensioners. Responsibilities include entering and validating employee data in Workday, processing payroll, checking statutory payments and deductions, calculating absence-related payments, and supporting ad hoc projects. The role requires accuracy, confidentiality, organization, strong communication, numerical and IT skills, and the ability to prioritize deadlines and respond to changing workloads.

Lead business analysis for digital projects and continuous improvement initiatives. Gather and document business, system, and non-functional requirements; map current and future processes; facilitate stakeholder workshops; and collaborate with product teams and vendors to deliver digital solutions. The role focuses on customer loyalty, rewards, promotions, gamification, customer data, and engagement while working across multiple initiatives using Agile or hybrid delivery methods.

Lead business analysis for digital projects and continuous improvement initiatives. Gather and validate stakeholder requirements, document current and future business and system processes, define non-functional requirements, and collaborate with product teams and vendors to deliver digital solutions. The role focuses on loyalty, rewards, discounts, gamification, pricing, promotions, and using customer data to improve engagement. It also requires workshop facilitation, stakeholder management, and Agile or hybrid delivery experience.

Make outbound and inbound customer calls, take orders, upsell products, promote offers, achieve sales targets, develop accounts, and build strong customer relationships. Provide customer care support by resolving delivery queries, questions, and complaints. Complete accurate administrative work using Excel and Outlook while collaborating with colleagues and adapting across sales and customer care teams.

Acts as a strategic partner to the CEO by managing priorities, actions, complex scheduling, logistics, communications, board materials, and stakeholder relationships. Drives accountability for strategic initiatives, coordinates executive operations, and supports governance processes. Leads and develops administrative support colleagues while improving processes, technology adoption, and ways of working across the executive support function.

Leads enterprise PMO Phase 0 planning by shaping strategic initiatives for prioritization and delivery. Defines scope, requirements, risks, dependencies, resources, and success measures; facilitates senior stakeholder workshops; evaluates strategic alignment and investment options; develops initiative briefs and business cases; and ensures effective transition into delivery through readiness criteria, handovers, and process improvement.

Supports an Executive Board member by managing priorities, strategic initiatives, governance, communications, stakeholder relationships, meetings, diaries, travel logistics, and executive materials. Tracks actions, identifies risks, drives accountability, and coordinates cross-functional activity. The role also line manages a Team Assistant and promotes efficient, technology-enabled ways of working across the executive support network.

Finance Business Partner supporting Greene King’s Brand and Marketing function through commercial analysis, financial modelling, budgeting, forecasting, strategic planning, investment appraisal, reporting, and governance. The role builds relationships with stakeholders, challenges decisions using financial and non-financial evidence, improves reporting processes, and provides recommendations to enhance profitability and cash flow. It also contributes to financial controls, post-investment reviews, and team development.

Develop and maintain Cognos Analytics and Power BI reports, dashboards, semantic models, and analytical solutions. Translate stakeholder requirements into reporting designs, build data models using SQL, DAX, and Power Query, and ensure data accuracy and performance. The role also supports reporting issues, testing, governance, documentation, user acceptance testing, and continuous improvement while partnering with Data & AI teams and business users.

Manage and grow Greene King’s Free Trade customer base across Nottingham and South Yorkshire. Responsibilities include expanding product distribution, developing long-term customer relationships, maximizing territory profitability, planning customer journeys, identifying sales opportunities, and delivering tailored propositions. The role requires commercial judgment, financial and data analysis, negotiation, and ownership of the sales territory.

Provides first-line HR support to employees across the business, handling queries involving payroll, right-to-work processes, system access, HR compliance, and operational procedures. The role requires empathetic customer service, troubleshooting, confidentiality, accurate communication, prioritization, and stakeholder collaboration. It also supports employee self-service through HR technology and available resources. This is a six-month fixed-term contract working Thursday through Monday.

Provides 3rd/4th-line application support, escalates and resolves incidents, meets SLAs, performs root-cause analysis, and maintains application uptime. Uses SQL, coding, testing, and log analysis to troubleshoot and improve systems. Responsibilities include application upgrades, patching, supplier management, security and infrastructure coordination, and proactive service improvement. Participates in an out-of-hours support rota and manages multiple priorities across business locations.

Lead Greene King’s Scotland sales region, managing 11 direct reports and owning regional P&L. Develop commercial plans, drive profitable volume growth, retain and expand customer accounts, secure new business, and implement brand strategy. Coach and develop the sales team, improve supply chain effectiveness and cost to serve, maintain customer partnerships, and ensure regional execution aligns with national strategy.