Search the 3 jobs at Grata

As a Customer Success Associate, you will manage post-sales relationships with customers, ensuring satisfaction and engagement. Responsibilities include onboarding new accounts, resolving issues, gathering customer feedback, and collaborating with internal teams to ensure high client health scores while driving adoption and satisfaction.

As a Full Stack Engineer at Grata, you will develop web applications using Typescript, React, and Python, working with APIs and event-driven architectures. You will be responsible for shipping well-designed, tested production code while prototyping and experimenting with new technologies to enhance the product for enterprise users.

As a Customer Success Manager, you will manage client accounts, ensuring high satisfaction and driving growth through onboarding, proactive communication, and risk identification. You will be responsible for maintaining relationships across various customer personas and achieving renewal and upsell goals, leveraging your experience in account management to deliver value and support clients effectively.