Jobs at Granite Telecommunications

Manage premier Fortune 500 customer accounts, provide 24/7 support, conduct weekly account meetings, document minutes, follow up on action items, and coordinate issues involving phone lines, outages, billing, and reporting. The role requires direct communication with customers, sales teams, and internal staff while delivering reliable, high-quality service.

Leads telecommunications field operations, including infrastructure installation, maintenance, troubleshooting, repair, and customer service delivery. Manages and develops technician workforces across multiple locations, establishes productivity and accountability standards, monitors operational KPIs, resolves escalated customer issues, manages budgets and staffing, and drives safety, service quality, and continuous improvement. Oversees fiber, broadband, wireless, and enterprise telecommunications activities.

Leads capture strategies for federal civilian, DoD, and commercial opportunities from identification through contract award. Develops capture plans, win strategies, opportunity roadmaps, competitive assessments, and market research. Coordinates sales, technical, pricing, contracts, proposal, and executive stakeholders; supports proposal content development; tracks milestones, risks, and forecasts; presents updates to leadership; and maintains CRM opportunity data.

Leads a wireless sales team responsible for new-business acquisition, revenue, and unit targets. Oversees hiring, coaching, performance management, sales meetings, pipeline and quota tracking, CRM compliance, and cross-functional customer engagement. Reports sales results to senior management and travels as needed.

Manage Granite’s premier government and enterprise accounts, providing ongoing customer support and coordinating issues involving phone lines, outages, billing, and reporting. Conduct weekly customer meetings, document meeting minutes, track follow-up actions, and communicate with customers, sales teams, and internal staff. The role requires 24/7 account availability and the ability to obtain P2 government clearance.

Manage high-value enterprise accounts as a client-facing liaison, providing 24/7 support, conducting client meetings, resolving service issues, coordinating with technical teams, addressing billing inquiries, producing reports, and identifying account growth opportunities.

Leads and develops a wireless sales team focused on new business acquisition. Responsibilities include hiring, coaching, monitoring sales performance and KPIs, implementing corrective actions, conducting sales meetings, ensuring Salesforce CRM compliance, collaborating with internal departments, and reporting results to senior sales leadership. The role requires strategic thinking, strong communication, team-building, sales leadership, and willingness to travel.

Develop new B2B business nationally by selling telephone and data telecommunications services to state, local, and education entities. Build sales pipelines, prospect government executives, identify customer needs, create customized proposals, manage the full sales cycle, close deals, meet quotas, and maintain client relationships.

Prospect for new business, generate leads through outreach and networking, conduct cold calls, build client relationships, present customized wireless and mobility solutions, negotiate and close deals, meet sales quotas, and maintain accurate pipeline records in Salesforce. The role requires collaboration with technical teams, strong communication, organizational skills, and at least one year of sales experience.

Leads and develops a wireless business development sales team responsible for new customer acquisition, revenue, and unit targets. Oversees hiring, coaching, performance metrics, pipeline health, quota attainment, CRM compliance, sales meetings, and cross-functional coordination with customer support, engineering, and PMO. Provides sales performance updates to senior management and drives strategic improvements in a fast-paced telecommunications environment.

Generates leads through market research, networking, cold calling, email outreach, and inbound lead nurturing. Builds client relationships, identifies business needs, presents wireless and mobility solutions, negotiates proposals, and closes deals. Tracks sales activities and opportunities in Salesforce, collaborates with technical teams, and meets monthly and quarterly sales quotas.

Supports business development sales professionals by learning telecommunications products, assisting with administrative and reporting tasks, prospecting clients through cold calling, using Salesforce CRM, and participating in independent sales activities and role-play competitions. The intern helps secure new regional customers across North America while developing sales skills and product knowledge.

Manage Premier accounts for Fortune 500 customers, providing ongoing support for telecommunications services, outages, billing, reporting, and phone lines. Conduct weekly account meetings, document minutes, follow up on action items, and coordinate with customers, sales, and internal teams. Requires 24/7 availability, strong organization, communication, problem-solving, and customer service skills.

Manages a portfolio of customer accounts through proactive communication, quarterly business reviews, strategic account planning, and executive engagement. Identifies and closes upsell opportunities within existing accounts while meeting revenue and commission targets. Develops deep product knowledge, addresses client needs, positions tailored solutions, and maintains strong relationships. Uses CRM tools and Microsoft Office to organize account activity and support growth.

Pursue and win new federal and partner business by selling telecommunications and technology solutions. Build relationships with government agencies, procurement offices, and partners; understand federal acquisition policies and contract vehicles; manage solution-sales processes; coordinate internal sales resources; and maintain strategic account plans, pipelines, contacts, and notes in Salesforce. The role requires exceeding sales goals, strong communication and organization, coachability, and eligibility for Public Trust clearance.

Manages a portfolio of existing customer accounts through proactive communication, quarterly business reviews, strategic account planning, and executive engagement. Identifies and closes upsell opportunities within the existing client base while meeting revenue and commission targets. Develops product expertise, understands client challenges, positions tailored solutions, and maintains strong relationships. The role requires account management or sales experience, CRM proficiency, strong organization, and excellent communication skills, with occasional travel as needed.

The Relationship Development Associate manages customer accounts, focusing on account management, revenue growth through upselling, client communication, and strategic account planning.

Manage and grow a portfolio of large enterprise and national accounts by identifying, qualifying, and closing complex, multi-site opportunities. Build relationships with key decision-makers, lead discovery, develop tailored solutions and proposals, collaborate cross-functionally to deliver integrated customer solutions, and support implementations. Travel as required to support customer engagements.

Drive B2B business growth through prospecting, cold outreach, relationship building, and closing deals for telecommunications solutions. Manage leads in Salesforce, collaborate with marketing and technical teams, meet sales quotas, and present customized proposals to decision-makers.

Sell telecommunications and data services to state, local, and education (SLED) customers. Develop new business nationally, manage full sales cycle, build pipelines, create proposals, maintain client relationships, and travel within assigned territory for face-to-face meetings.