Jobs at Granite Telecommunications

Manages high-value enterprise accounts as a client-facing liaison, providing 24/7 support, coordinating technical issue resolution, conducting client meetings, addressing billing inquiries, producing service reports, and identifying account growth opportunities. Partners with clients, sales teams, and technical support staff to maintain satisfaction, resolve network and service issues, and support revenue growth.

Prospects and generates leads for telecommunications technology solutions through market research, cold calling, email, networking, and inbound lead nurturing. Builds client relationships, understands business needs, presents customized solutions, negotiates and closes deals, and meets sales quotas. Maintains accurate lead and opportunity records in Salesforce while collaborating with marketing and technical teams.

Coordinates government projects across internal departments, clients, and local contacts. Maintains project trackers, places and tracks orders, monitors schedules, coordinates installations and service ports, submits deliverables within SLAs, and troubleshoots issues. Provides project updates to Transition Project Managers and helps ensure timely, high-quality results. The role requires a bachelor’s degree, strong Microsoft Excel and Access skills, and the ability to obtain P2 Government status.

Owns administration, performance tuning, reliability, security, and lifecycle management for SQL Server, PostgreSQL, TimescaleDB, and Oracle across on-premises and multi-cloud environments. Operates Cloud SQL, BigQuery, RDS/Aurora, and GCVE; supports migrations, observability, incident response, and system-level Linux tuning. Automates DBA operations with scripting and infrastructure-as-code, contributes to CI/CD and containerized environments, and participates in on-call support for mission-critical data platforms.

Drive wireless and mobility product sales through market research, prospecting, cold calling, lead generation, relationship building, presentations, negotiations, and deal closing. Manage leads and opportunities in Salesforce, collaborate with marketing and technical teams, develop customized proposals, and meet monthly and quarterly sales quotas.

Develop and manage federal government accounts, identify agency procurement contacts, sell telecommunications and technology solutions, manage solution-sales processes, coordinate internal resources, exceed sales goals, and maintain strategic account plans and pipeline data in Salesforce.

Manage a portfolio of business customer accounts through proactive communication, quarterly reviews, strategic account planning, and executive engagement. Identify and close upsell opportunities within existing accounts while meeting revenue and commission targets. Build strong client relationships, understand business challenges, provide tailored solutions, maintain product expertise, and support account growth. The role requires managing multiple accounts, using CRM tools, and occasional travel.

Leads consultative discovery and designs multi-technology communications, networking, IoT, mobility, and managed services solutions. Translates client goals into technical architectures, solution designs, scopes of work, project plans, and financial justifications. Presents solutions, supports account planning and sales pursuits, differentiates offerings competitively, and partners with internal and external experts through implementation. Requires extensive customer-facing technical experience, strong business acumen, and relevant communications or network certifications.

Manage Premier accounts for Fortune 500 customers by providing ongoing support, leading weekly meetings, documenting actions, coordinating issue resolution, and handling phone-line maintenance, outages, billing, and reporting. Communicate with customers, sales teams, and internal staff while delivering responsive, organized service.

Manages a portfolio of customer accounts, conducts quarterly business reviews, builds executive relationships, and drives revenue through upselling to existing clients. The role requires strategic account planning, strong product knowledge, proactive client communication, and quota attainment. Candidates should have account management or sales experience, CRM proficiency, strong communication skills, and the ability to understand and address client business needs.

Manages a portfolio of existing customer accounts through proactive communication, quarterly business reviews, executive engagement, strategic account planning, and product expertise. Identifies and closes upsell opportunities within the existing client base while meeting revenue and commission targets. Builds trusted client relationships, understands business challenges, and positions tailored solutions to support account growth.

Develop new B2B business nationally by selling telephone services and data telecommunications products to state, local, and education entities. Responsibilities include prospecting, building sales pipelines, presenting solutions to government executives, identifying customer needs, creating customized proposals, managing the full sales cycle, closing deals, meeting quotas, and maintaining client relationships.

Manage and grow large enterprise and national accounts by identifying opportunities, developing tailored solutions, presenting proposals, and closing complex multi-site sales. Build relationships with key decision-makers, sell Granite’s products and services, collaborate with cross-functional teams, and support customer engagements through required travel.

Supports Relationship Development Managers with strategic account development, executive-level client communication, quarterly and annual business reviews, and upselling data and telecommunications products to existing clients. Coordinates with Client Services Managers and Sales Engineers, manages assigned accounts, participates in sales training and role-play activities, and may travel.

Manage large-scale telecommunications and infrastructure projects from planning through execution, including budgets, schedules, resources, risks, quality, customer relationships, and project reporting. Lead multiple concurrent national and international deployments, coordinate cross-functional teams, manage client reviews and SLAs, resolve issues, and support business expansion. Maintain PMO standards, improve processes, and achieve financial, operational, and customer satisfaction targets.

Manage national and international telecommunications and infrastructure projects from initiation through delivery. Responsibilities include planning, budgeting, scheduling, resource allocation, risk and issue management, customer relationship management, project reporting, quality assurance, and stakeholder communications. The role oversees multiple concurrent projects, directs cross-functional teams, manages client reviews and enhancements, supports business growth, ensures PMO compliance, and maintains project profitability, customer satisfaction, and service-level objectives.

Leads capture strategies for federal civilian, DoD, and commercial opportunities from identification through contract award. Develops capture plans, win strategies, opportunity roadmaps, competitive assessments, and market research. Coordinates sales, technical, pricing, contracts, proposal, and executive stakeholders; supports proposal content development; tracks milestones, risks, and forecasts; presents updates to leadership; and maintains CRM opportunity data.

Generates leads through market research, networking, cold calling, email outreach, and inbound lead nurturing. Builds client relationships, identifies business needs, presents wireless and mobility solutions, negotiates proposals, and closes deals. Tracks sales activities and opportunities in Salesforce, collaborates with technical teams, and meets monthly and quarterly sales quotas.

Supports business development sales professionals by learning telecommunications products, assisting with administrative and reporting tasks, prospecting clients through cold calling, using Salesforce CRM, and participating in independent sales activities and role-play competitions. The intern helps secure new regional customers across North America while developing sales skills and product knowledge.

The Relationship Development Associate manages customer accounts, focusing on account management, revenue growth through upselling, client communication, and strategic account planning.