Jobs at Granite Telecommunications

Manage Premier accounts for Fortune 500 customers by providing ongoing support, leading weekly meetings, documenting actions, coordinating issue resolution, and handling phone-line maintenance, outages, billing, and reporting. Communicate with customers, sales teams, and internal staff while delivering responsive, organized service.

Supports administration, provisioning, troubleshooting, documentation, testing, and ongoing improvement of wireless products and services. Coordinates with Product Management, Operations, IT, Development, Sales, and Customer Support to resolve issues and support launches and enhancements. Maintains product documentation, monitors tickets and service levels, analyzes customer feedback and operational metrics, and assists with requirements, workflows, UAT, and production releases.

Manages a portfolio of customer accounts, conducts quarterly business reviews, builds executive relationships, and drives revenue through upselling to existing clients. The role requires strategic account planning, strong product knowledge, proactive client communication, and quota attainment. Candidates should have account management or sales experience, CRM proficiency, strong communication skills, and the ability to understand and address client business needs.

Prospects and qualifies business leads, conducts cold outreach, builds client relationships, presents wireless and mobility solutions, negotiates deals, and meets sales quotas. The role requires maintaining sales activity and opportunity records in Salesforce while collaborating with marketing and technical teams to develop customized proposals and close new business.

Manages a portfolio of existing customer accounts through proactive communication, quarterly business reviews, executive engagement, strategic account planning, and product expertise. Identifies and closes upsell opportunities within the existing client base while meeting revenue and commission targets. Builds trusted client relationships, understands business challenges, and positions tailored solutions to support account growth.

Coordinates government projects across internal departments, clients, and local contacts. Maintains project trackers, places and tracks orders, coordinates installations and service ports, monitors schedules, resolves issues, and submits deliverables within service-level agreements. The role supports Transition Project Managers and requires strong organization, reporting, communication, and spreadsheet/database skills.

Develop new B2B business nationally by selling telephone services and data telecommunications products to state, local, and education entities. Responsibilities include prospecting, building sales pipelines, presenting solutions to government executives, identifying customer needs, creating customized proposals, managing the full sales cycle, closing deals, meeting quotas, and maintaining client relationships.

Manage premier business customer accounts, provide ongoing 24/7 support, conduct weekly meetings, document action items, and coordinate issue resolution across phone services, outages, billing, reporting, sales, and internal teams. The role requires strong customer service, communication, organization, problem-solving, and multitasking skills, along with a bachelor’s degree and intermediate to advanced Microsoft Excel and Access knowledge.

Leads telecommunications and infrastructure projects from planning through delivery across national and international multisite environments. Manages budgets, schedules, resources, risks, customer relationships, SLAs, project teams, and stakeholder communications. Oversees multiple concurrent projects, coordinates technical and operational teams, supports customer enhancements and business development, and drives process improvements while meeting financial, quality, and customer satisfaction targets.

Manage and grow large enterprise and national accounts by identifying opportunities, developing tailored solutions, presenting proposals, and closing complex multi-site sales. Build relationships with key decision-makers, sell Granite’s products and services, collaborate with cross-functional teams, and support customer engagements through required travel.

Prospect for new business through market research, cold calling, email outreach, networking, and inbound lead nurturing. Build client relationships, understand business needs, present wireless and mobility solutions, negotiate contracts, and close deals. Maintain sales activity and opportunity records in Salesforce, collaborate with technical teams, and meet monthly and quarterly sales quotas.

Manages a portfolio of existing customer accounts through proactive communication, quarterly business reviews, strategic account planning, and executive engagement. Identifies and closes upsell opportunities against revenue and commission targets by matching Granite’s products to client needs. Maintains product expertise, supports customers, develops growth plans, and builds long-term relationships. Requires strong organization, communication, consultative selling, and CRM proficiency, with occasional travel.

Supports Relationship Development Managers with strategic account development, executive-level client communication, quarterly and annual business reviews, and upselling data and telecommunications products to existing clients. Coordinates with Client Services Managers and Sales Engineers, manages assigned accounts, participates in sales training and role-play activities, and may travel.

Coordinates government telecommunications projects by maintaining project trackers, placing and monitoring orders, coordinating installations and porting activities, organizing reporting, monitoring schedules, troubleshooting issues, and submitting deliverables within service-level agreements. Collaborates with project managers, internal departments, clients, and local contacts to ensure projects remain on schedule and meet quality standards.

Manage large-scale telecommunications and infrastructure projects from planning through execution, including budgets, schedules, resources, risks, quality, customer relationships, and project reporting. Lead multiple concurrent national and international deployments, coordinate cross-functional teams, manage client reviews and SLAs, resolve issues, and support business expansion. Maintain PMO standards, improve processes, and achieve financial, operational, and customer satisfaction targets.

Manage national and international telecommunications and infrastructure projects from initiation through delivery. Responsibilities include planning, budgeting, scheduling, resource allocation, risk and issue management, customer relationship management, project reporting, quality assurance, and stakeholder communications. The role oversees multiple concurrent projects, directs cross-functional teams, manages client reviews and enhancements, supports business growth, ensures PMO compliance, and maintains project profitability, customer satisfaction, and service-level objectives.

Leads capture strategies for federal civilian, DoD, and commercial opportunities from identification through contract award. Develops capture plans, win strategies, opportunity roadmaps, competitive assessments, and market research. Coordinates sales, technical, pricing, contracts, proposal, and executive stakeholders; supports proposal content development; tracks milestones, risks, and forecasts; presents updates to leadership; and maintains CRM opportunity data.

Manage high-value enterprise accounts as a client-facing liaison, providing 24/7 support, conducting client meetings, resolving service issues, coordinating with technical teams, addressing billing inquiries, producing reports, and identifying account growth opportunities.

Leads and develops a wireless business development sales team responsible for new customer acquisition, revenue, and unit targets. Oversees hiring, coaching, performance metrics, pipeline health, quota attainment, CRM compliance, sales meetings, and cross-functional coordination with customer support, engineering, and PMO. Provides sales performance updates to senior management and drives strategic improvements in a fast-paced telecommunications environment.

Generates leads through market research, networking, cold calling, email outreach, and inbound lead nurturing. Builds client relationships, identifies business needs, presents wireless and mobility solutions, negotiates proposals, and closes deals. Tracks sales activities and opportunities in Salesforce, collaborates with technical teams, and meets monthly and quarterly sales quotas.