Jobs at Granicus LLC

Leads a team of 6–10 Account Executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account planning, recruiting and coaching sales talent, managing complex deals, expanding market share, influencing product strategy, and consistently achieving revenue targets.

Own and scale Granicus’s organic and paid social, search, display, retargeting, and ABM campaigns. Manage media strategy, budgets, audience targeting, bidding, creative testing, and performance optimization across platforms including LinkedIn, Google, and 6sense. Measure CPC, CPL, CAC, ROI, conversion rates, and pipeline contribution, translating campaign data into actionable insights. Collaborate with brand, segment, regional marketing, web, and revenue teams to drive measurable growth and improve media efficiency.

Drive new and expansion revenue among federal government customers for cloud-based digital communications and services. Manage lead generation, account planning, territory strategy, complex sales cycles, executive relationships, presentations, negotiations, pipeline development, and deal closure. Partner with marketing, account development, solutions consultants, and delivery teams to pursue mission-oriented opportunities worth $300K–$600K+. Travel 30–40% and consistently meet quarterly and annual sales targets.

Develop and edit marketing content across web, social, earned media, advertising, blogs, guides, and collateral. Translate complex ideas into concise, engaging copy, collaborate with marketing and leadership stakeholders, support campaign strategy, optimize messaging, and extend content across multiple channels. The role requires high-volume writing, developmental editing, project coordination, creativity, and deadline management.

Guide approximately 100 federal government clients through post-implementation adoption of Granicus SaaS solutions. Use Salesforce and Power BI data to recommend adoption strategies, advocate for customers internally, collaborate with Sales on expansion opportunities, maintain product proficiency, and build strong client relationships. The role requires weekly DC-area client visits and occasional domestic travel.

Drive enterprise SaaS revenue for the Indigov constituent relationship management product across a western territory. Responsibilities include territory planning, prospecting, pipeline development, solution selling, presentations, procurement guidance, forecasting, contract negotiation, CRM documentation, and quarterly business reviews. The role focuses on selling complex solutions to government clients, coordinating cross-functional resources, exceeding revenue targets, and traveling up to 40% to meet prospects and customers.

Lead a team of 6–10 Enterprise Account Executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budget planning, pipeline management, recruiting and developing sales talent, executing account plans, expanding market share, influencing product strategy, and exceeding revenue targets for complex $50K+ deals.

Leads a team of Account Executives selling tourism technology solutions. Responsibilities include setting sales strategy, coaching and retaining talent, forecasting, budget planning, quota management, pipeline development, account expansion, market analysis, process improvement, and influencing product strategy through customer and competitive insights.

Leads Granicus’s product management organization, translating long-term vision into product strategy and roadmaps. Manages and develops Product Managers, prioritizes initiatives, advocates for user-centered and data-driven decisions, and partners with engineering, design, customer success, sales, and executives. The role drives product profitability, operational excellence, innovation, AI adoption, and successful go-to-market execution across civic technology SaaS products.

Drive sales growth for Granicus government technology solutions across a Southeast territory. Responsibilities include prospecting, lead nurturing, value proposition development, presentations, partner collaboration, pursuit leadership, opportunity management, forecasting, contract negotiation, CRM documentation, and quarterly business reviews. The role requires autonomy, strong communication, solution-oriented selling, and the ability to navigate complex, committee-driven government purchasing environments. Travel is approximately 30–40% of the time.

Owns the roadmap, prioritization, delivery, and optimization of internal AI products supporting Revenue Operations. Partners with RevOps, engineering, data, and product teams to develop AI capabilities for forecasting, sales execution, deal governance, proposals, and enablement. Uses stakeholder research, workflow analysis, usage data, and outcome metrics to improve adoption, accuracy, productivity, process efficiency, deal quality, and revenue impact.

Develop and manage multichannel digital communications programs for public-sector clients across email, SMS, social media, and websites. Create engaging content, conduct A/B testing, analyze performance data, coordinate internal and freelance teams, advise clients, manage feedback, and support campaign and business-development initiatives. The role is highly client-facing and may include presentations, webinars, workshops, conferences, and travel to customer sites.

Generate qualified sales pipeline by identifying, researching, engaging, and qualifying government decision-makers. Conduct inbound lead follow-up and outbound prospecting through phone, email, and multi-touch campaigns; schedule discovery meetings; manage territory and account plans; maintain accurate Salesforce records; meet activity and quota targets; and collaborate with Account Executives, Marketing, and Revenue Operations.

Leads a global 60-person BDR organization responsible for inbound and outbound pipeline generation across public-sector, enterprise, and destination-marketing segments. Develops go-to-market strategy, improves conversion and pipeline velocity, implements AI and sales technologies, establishes performance systems, and partners with Sales, Marketing, Product Marketing, Communications, and Revenue Operations. Oversees playbooks, qualification, coaching, technology adoption, cross-functional alignment, and talent development.

Provides technical support for cloud-based government software, handling complex escalations, troubleshooting integrations and application issues, documenting cases, meeting SLAs, and coordinating with clients, Engineering, and Product teams. Identifies and documents bugs, supports on-call coverage, trains junior representatives, updates ticket records, and creates knowledge-base content. Requires strong communication, customer de-escalation, and technical problem-solving skills, with experience using ticketing systems and supporting cloud software.

Owns a delivery team's product outcome from discovery through production, combining product management, UX and interaction design, front-end engineering, and delivery leadership. The role directs AI coding agents, writes production React interfaces, defines prompts and evaluation criteria, enforces human review and accessibility standards, and shapes scalable operating practices within a regulated FedRAMP environment.

Direct autonomous coding agents on production software, decompose work, review agent-generated pull requests, and author evaluation suites that measure quality. Own correctness, performance, security, and WCAG accessibility in a FedRAMP-authorized environment. Improve agent prompts, pipelines, and autonomy based on reliability evidence while maintaining strict security boundaries and mentoring engineers adopting AI-native development practices.

Leads complex federal programs from discovery through delivery, coordinating multiple teams, vendors, stakeholders, events, communications, travel logistics, and digital experiences. Develops project plans, schedules, governance artifacts, operating procedures, and risk mitigation strategies while managing scope, budget, resources, and timelines. Advises federal and internal teams, improves delivery predictability, supports audits and leadership briefings, and facilitates cross-organization planning in regulated public-sector environments.

Leads strategic relationships with enterprise Federal customers throughout the full lifecycle, including presales discovery, solutioning, program delivery, executive reviews, transformation planning, and account expansion. Develops scalable consulting frameworks, coordinates cross-functional teams, represents the company in public forums, mentors Experience Partners, and translates customer insights into product and service improvements. Requires Federal government expertise, executive communication skills, travel in the DC region, U.S. citizenship, and eligibility for Public Trust clearance.

Designs and facilitates outcome-driven workshops for government clients, using human-centered design, customer experience, digital strategy, research, and data insights. Develops agendas, exercises, synthesis outputs, and actionable recommendations for diverse stakeholders. Leads in-person, virtual, and hybrid sessions using collaboration tools, translates complex concepts for nontechnical audiences, and supports client decision-making. Manages multiple projects, builds client relationships, and applies digital communications expertise to improve citizen experiences.