Jobs at Granicus LLC

Build and maintain scalable Python backend services, web-scraping frameworks, and production multi-agent systems. Develop LangFlow pipelines, A2A communication, monitoring, failover, third-party integrations, and React-based real-time interfaces. Collaborate with AI/ML, DevOps, and Product teams while mentoring developers, conducting code reviews, and contributing to architecture decisions.

Direct autonomous coding agents on production work, review agent-generated pull requests, author evaluation suites, and own software quality across correctness, performance, security, and WCAG accessibility. The engineer will operate within a FedRAMP-authorized environment, maintain secure agent boundaries, advance autonomy based on reliability data, improve development lifecycle patterns, and mentor engineers adopting agent-directed delivery.

Leads communications and customer experience strategy for a complex California Medi-Cal program. Advises executive stakeholders, establishes scalable methodologies, governs multichannel engagement, and oversees journey design, audience intelligence, content development, campaign orchestration, reporting, and optimization across email, SMS, and web. Coordinates project delivery, manages scope, timelines, risks, and resources, and develops reusable frameworks for government health and human services programs. The role also influences service and product direction, drives innovation, and represents the organization with clients and industry stakeholders.

Generates subscription revenue for a SaaS platform across state government accounts. Responsibilities include prospecting, pipeline creation, executive relationship building, value-based discovery, complex multi-stakeholder deal management, MEDDPICC qualification, territory planning, forecasting, account expansion, and navigating government procurement processes.

Leads financial planning, forecasting, budgeting, modeling, reporting, and scenario analysis while serving as a strategic finance partner to senior leaders. Manages and develops the FP&A team, improves Adaptive Insights and financial processes, evaluates profitability and investment initiatives, and delivers insights on revenue, margins, operating performance, risks, and opportunities.

Leads global talent acquisition strategy, recruiting operations, workforce planning, executive hiring, team development, and regional recruiting alignment. Advises executives and hiring leaders, manages recruiting metrics, budgets, vendors, employer branding, ATS processes, and AI-enabled recruiting initiatives. The role emphasizes scalable, inclusive, compliant, data-driven hiring practices across a distributed global organization.

Lead a team of 6–10 enterprise account executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account management, recruiting and developing sales talent, coaching complex deals, expanding customer relationships, influencing product strategy, and consistently exceeding revenue targets.

Own the architecture and engineering standards for high-volume autonomous LLM agent development within a FedRAMP-authorized environment. Responsibilities include generator-verifier systems, agent orchestration, sandboxing, CI/CD pipelines, eval-driven development, AWS Bedrock inference, security boundaries, compliance guardrails, staged deployment, and human review gates. The role establishes standards adopted across delivery teams and governs graduated autonomy based on measured reliability.

Own presales discovery and solution design for government-sector SaaS opportunities. Lead stakeholder discovery, develop value-based solution strategies and presentations, support qualification and solution alignment, and translate agency needs into actionable narratives and business cases. Collaborate with Revenue, Solution Architecture, Product, and Professional Services teams while contributing reusable frameworks, playbooks, and field enablement materials. The role focuses on presales rather than implementation, configuration, or ongoing support.

Guide public-sector customers through the SaaS customer journey, including onboarding, implementation, support, adoption, and expansion. Use analytics and benchmarks to recommend improvements, promote best practices, advocate for customer needs, identify sales opportunities, and contribute to customer-success practices and speaking events. The role requires strong relationship-building, organization, process improvement, and civic technology knowledge, with travel up to 20%.

Leads a team of 6–10 Account Executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account planning, recruiting and coaching sales talent, managing complex deals, expanding market share, influencing product strategy, and consistently achieving revenue targets.

Drive new and expansion revenue among federal government customers for cloud-based digital communications and services. Manage lead generation, account planning, territory strategy, complex sales cycles, executive relationships, presentations, negotiations, pipeline development, and deal closure. Partner with marketing, account development, solutions consultants, and delivery teams to pursue mission-oriented opportunities worth $300K–$600K+. Travel 30–40% and consistently meet quarterly and annual sales targets.

Develop and edit marketing content across web, social, earned media, advertising, blogs, guides, and collateral. Translate complex ideas into concise, engaging copy, collaborate with marketing and leadership stakeholders, support campaign strategy, optimize messaging, and extend content across multiple channels. The role requires high-volume writing, developmental editing, project coordination, creativity, and deadline management.

Guide approximately 100 federal government clients through post-implementation adoption of Granicus SaaS solutions. Use Salesforce and Power BI data to recommend adoption strategies, advocate for customers internally, collaborate with Sales on expansion opportunities, maintain product proficiency, and build strong client relationships. The role requires weekly DC-area client visits and occasional domestic travel.

Drive enterprise SaaS revenue for the Indigov constituent relationship management product across a western territory. Responsibilities include territory planning, prospecting, pipeline development, solution selling, presentations, procurement guidance, forecasting, contract negotiation, CRM documentation, and quarterly business reviews. The role focuses on selling complex solutions to government clients, coordinating cross-functional resources, exceeding revenue targets, and traveling up to 40% to meet prospects and customers.

Leads Granicus’s product management organization, translating long-term vision into product strategy and roadmaps. Manages and develops Product Managers, prioritizes initiatives, advocates for user-centered and data-driven decisions, and partners with engineering, design, customer success, sales, and executives. The role drives product profitability, operational excellence, innovation, AI adoption, and successful go-to-market execution across civic technology SaaS products.

Owns the roadmap, prioritization, delivery, and optimization of internal AI products supporting Revenue Operations. Partners with RevOps, engineering, data, and product teams to develop AI capabilities for forecasting, sales execution, deal governance, proposals, and enablement. Uses stakeholder research, workflow analysis, usage data, and outcome metrics to improve adoption, accuracy, productivity, process efficiency, deal quality, and revenue impact.

Develop and manage multichannel digital communications programs for public-sector clients across email, SMS, social media, and websites. Create engaging content, conduct A/B testing, analyze performance data, coordinate internal and freelance teams, advise clients, manage feedback, and support campaign and business-development initiatives. The role is highly client-facing and may include presentations, webinars, workshops, conferences, and travel to customer sites.

Generate qualified sales pipeline by identifying, researching, engaging, and qualifying government decision-makers. Conduct inbound lead follow-up and outbound prospecting through phone, email, and multi-touch campaigns; schedule discovery meetings; manage territory and account plans; maintain accurate Salesforce records; meet activity and quota targets; and collaborate with Account Executives, Marketing, and Revenue Operations.

Leads a global 60-person BDR organization responsible for inbound and outbound pipeline generation across public-sector, enterprise, and destination-marketing segments. Develops go-to-market strategy, improves conversion and pipeline velocity, implements AI and sales technologies, establishes performance systems, and partners with Sales, Marketing, Product Marketing, Communications, and Revenue Operations. Oversees playbooks, qualification, coaching, technology adoption, cross-functional alignment, and talent development.