Search the 53 jobs at Granicus LLC

As a Technical Support Manager at Granicus, you will lead the Technical Support Team, overseeing recruiting, coaching, and performance management. Your role includes ensuring effective staffing, addressing customer escalations, and driving transformational change to enhance the overall customer experience through strategic initiatives and trend analysis.

The Software Engineer at Granicus develops, tests, and supports production-quality SaaS web applications, collaborates with product management, improves design and architecture, and mentors team members while contributing significantly to the product suite.

As a Senior Software Engineer at Granicus, you will lead development tasks for SaaS solutions, collaborate on feature planning, improve product architecture, troubleshoot deployment issues, and mentor team members. Your role involves designing secure and scalable applications and driving innovation within the engineering team.

The Project Manager will oversee government SaaS implementation projects, ensuring effective client engagement and project rollout. Responsibilities include planning, managing communications, tracking progress, identifying risks, and collaborating with various internal teams to enhance client service delivery.

As a Junior CRM Developer, you will support the Customer Relationship Management system by customizing client sites, generating reports, maintaining data, and ensuring functionality. You will work closely with project managers and analysts, testing completed work, addressing change requests, and adhering to best practices in a team environment.

The Federal Strategic Account Manager at Granicus manages and nurtures complex accounts, focusing on driving digital communications solutions for government clients. Responsibilities include developing presentations, conducting market analysis, negotiating contracts, and collaborating with marketing teams to build a robust lead pipeline.

The Financial Reporting Analyst will develop global financial reporting initiatives, maintain integrations between finance and accounting systems, and manage the administration of Adaptive Planning. Responsibilities include designing standardized financial reports, performing monthly data integrations and ad-hoc analysis, and identifying process improvements.

The Junior Marketing Automation Specialist is responsible for onboarding and training clients on the Act-On platform, managing email marketing campaigns, and ensuring client success through data management and project support. This role involves problem-solving, providing technical assistance, and implementing best practices in email marketing automation.

The Technical Support Representative provides customer technical assistance for Granicus applications, addressing inquiries through phone, email, or chat. Responsibilities include troubleshooting, documenting interactions, escalating complex issues, and maintaining product knowledge to ensure efficient service delivery and customer satisfaction.

As a CMS Developer at Granicus, you will be responsible for setting up and modifying database-driven internet applications while mastering ColdFusion programming and integrating CMS tools for client projects. You will collaborate with a lead developer and project manager to ensure error-free functionality and timely delivery of completed tasks, maintaining communication and managing project timelines effectively.

As a Sales Associate at Granicus, you'll create and close new business opportunities, manage existing customer relationships, and execute a prospecting plan. Your responsibilities include engaging prospects, qualifying client needs, maintaining a sales pipeline, and logging all activities in Salesforce.

The Customer Success Specialist at Granicus will manage client relationships, ensure successful adoption of SaaS solutions, provide exceptional customer service, and make data-driven recommendations to enhance client outcomes. This role involves collaboration with sales, implementation, and support teams while advising on best practices and managing client escalations.

The Software Engineering Manager at Granicus is responsible for guiding a team of software developers, ensuring career development, team management, and technical decision-making. This role involves writing code, mentoring, and fostering a collaborative agile environment while navigating legacy systems and managing new projects.

The Enterprise Account Executive is responsible for generating subscription sales for the Granicus Experience Cloud, focusing on driving revenue in the Govtech SaaS vertical. This role involves collaborating with marketing, leading sales efforts, crafting value propositions, and guiding prospects through the purchasing process to enhance interactions between government and constituents.

The Associate Product Manager at Granicus will engage in product development, collaborating with cross-functional teams to enhance government technology solutions. Responsibilities include prioritizing features, analyzing user experience, and leveraging data to inform product decisions. The role demands strong relationships with engineers, data analysts, and leadership to drive product execution and improve user satisfaction.

You will be responsible for enhancing Granicus's security operations by leading efforts in cybersecurity monitoring, detection, and response. Your role involves analyzing cyber incidents, identifying threats, and utilizing various SOC tools and knowledge of operating systems and networking concepts to protect the organization.

As a Small-Medium Government Account Executive, you will drive sales for Granicus, focusing on local government clients. Your role involves generating leads, crafting value propositions, conducting client presentations, and collaborating with the marketing team. You will manage all sales activities in your territory and require approximately 50% travel to meet clients and prospects.

The FP&A Associate will support the evaluation and execution of M&A opportunities, develop financial models and valuation analyses, and partner with leadership on post-merger integration and financial assessments. This role involves strategic project delivery and close collaboration with the FP&A team and corporate development to enhance financial outcomes for acquisitions.

As a Project Manager, you will oversee the successful implementation of software projects, create project plans, facilitate requirements gathering, and ensure clients receive effective training on the Digital Services platform. You will document processes, manage project risks, and collaborate closely with clients to optimize their use of the system.

The Enterprise Account Executive is responsible for driving subscription sales of Granicus's SaaS platform and services in a designated territory, focusing on local government agencies. Key responsibilities include generating sales, collaborating with marketing for lead nurturing, communicating value propositions, developing sales plans, and managing the entire sales process.