Jobs at Granicus LLC

Prospect for new business through phone, email, inbound leads, and outbound outreach. Qualify prospects, identify decision-makers, budgets, timelines, and pain points, and schedule discovery meetings with sales executives. Build relationships, manage opportunities through the sales funnel, support territory planning, track activities and lead data in Salesforce, and analyze pipeline reports to meet sales goals.

Leads strategy, roadmap, packaging, monetization, and execution for Granicus Destinations data products. Owns customer and business outcomes including adoption, retention, expansion, and revenue. Conducts customer discovery, develops AI-powered analytics experiences, defines product-led growth strategies, and aligns engineering, UX, marketing, sales, customer success, finance, and executive stakeholders. Manages product managers, product owners, and data analysts while communicating strategy and investment priorities.

Drive net-new customer acquisition and revenue growth across the Northeast government technology market. Responsibilities include outbound prospecting, territory development, pipeline management, consultative selling, presentations, contract negotiation, forecasting, CRM documentation, and quota attainment. The role collaborates with marketing, partners, and solution consultants, manages opportunities worth $10,000–$50,000 in annual recurring revenue, and travels approximately 30–40% to engage prospects and clients.

Own strategic government customer relationships across pre-sales and post-sales programs. Serve as a trusted adviser on customer experience, public engagement, communications, and digital services; manage scope, delivery, quality, revenue retention, upsells, and executive stakeholder relationships. Develop proposals, lead program reviews, support team development, identify growth opportunities, represent Granicus externally, and communicate customer needs internally. The role requires 7–10 years of digital services or portfolio management experience and U.S. military veteran status.

Build and maintain scalable Python backend services, web-scraping frameworks, and production multi-agent systems. Develop LangFlow pipelines, A2A communication, monitoring, failover, third-party integrations, and React-based real-time interfaces. Collaborate with AI/ML, DevOps, and Product teams while mentoring developers, conducting code reviews, and contributing to architecture decisions.

Direct autonomous coding agents on production work, review agent-generated pull requests, author evaluation suites, and own software quality across correctness, performance, security, and WCAG accessibility. The engineer will operate within a FedRAMP-authorized environment, maintain secure agent boundaries, advance autonomy based on reliability data, improve development lifecycle patterns, and mentor engineers adopting agent-directed delivery.

Leads communications and customer experience strategy for a complex California Medi-Cal program. Advises executive stakeholders, establishes scalable methodologies, governs multichannel engagement, and oversees journey design, audience intelligence, content development, campaign orchestration, reporting, and optimization across email, SMS, and web. Coordinates project delivery, manages scope, timelines, risks, and resources, and develops reusable frameworks for government health and human services programs. The role also influences service and product direction, drives innovation, and represents the organization with clients and industry stakeholders.

Generates subscription revenue for a SaaS platform across state government accounts. Responsibilities include prospecting, pipeline creation, executive relationship building, value-based discovery, complex multi-stakeholder deal management, MEDDPICC qualification, territory planning, forecasting, account expansion, and navigating government procurement processes.

Leads financial planning, forecasting, budgeting, modeling, reporting, and scenario analysis while serving as a strategic finance partner to senior leaders. Manages and develops the FP&A team, improves Adaptive Insights and financial processes, evaluates profitability and investment initiatives, and delivers insights on revenue, margins, operating performance, risks, and opportunities.

Leads global talent acquisition strategy, recruiting operations, workforce planning, executive hiring, team development, and regional recruiting alignment. Advises executives and hiring leaders, manages recruiting metrics, budgets, vendors, employer branding, ATS processes, and AI-enabled recruiting initiatives. The role emphasizes scalable, inclusive, compliant, data-driven hiring practices across a distributed global organization.

Lead a team of 6–10 enterprise account executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account management, recruiting and developing sales talent, coaching complex deals, expanding customer relationships, influencing product strategy, and consistently exceeding revenue targets.

Own the architecture and engineering standards for high-volume autonomous LLM agent development within a FedRAMP-authorized environment. Responsibilities include generator-verifier systems, agent orchestration, sandboxing, CI/CD pipelines, eval-driven development, AWS Bedrock inference, security boundaries, compliance guardrails, staged deployment, and human review gates. The role establishes standards adopted across delivery teams and governs graduated autonomy based on measured reliability.

Own presales discovery and solution design for government-sector SaaS opportunities. Lead stakeholder discovery, develop value-based solution strategies and presentations, support qualification and solution alignment, and translate agency needs into actionable narratives and business cases. Collaborate with Revenue, Solution Architecture, Product, and Professional Services teams while contributing reusable frameworks, playbooks, and field enablement materials. The role focuses on presales rather than implementation, configuration, or ongoing support.

Guide public-sector customers through the SaaS customer journey, including onboarding, implementation, support, adoption, and expansion. Use analytics and benchmarks to recommend improvements, promote best practices, advocate for customer needs, identify sales opportunities, and contribute to customer-success practices and speaking events. The role requires strong relationship-building, organization, process improvement, and civic technology knowledge, with travel up to 20%.

Leads a team of 6–10 Account Executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account planning, recruiting and coaching sales talent, managing complex deals, expanding market share, influencing product strategy, and consistently achieving revenue targets.

Drive new and expansion revenue among federal government customers for cloud-based digital communications and services. Manage lead generation, account planning, territory strategy, complex sales cycles, executive relationships, presentations, negotiations, pipeline development, and deal closure. Partner with marketing, account development, solutions consultants, and delivery teams to pursue mission-oriented opportunities worth $300K–$600K+. Travel 30–40% and consistently meet quarterly and annual sales targets.

Guide approximately 100 federal government clients through post-implementation adoption of Granicus SaaS solutions. Use Salesforce and Power BI data to recommend adoption strategies, advocate for customers internally, collaborate with Sales on expansion opportunities, maintain product proficiency, and build strong client relationships. The role requires weekly DC-area client visits and occasional domestic travel.

Drive enterprise SaaS revenue for the Indigov constituent relationship management product across a western territory. Responsibilities include territory planning, prospecting, pipeline development, solution selling, presentations, procurement guidance, forecasting, contract negotiation, CRM documentation, and quarterly business reviews. The role focuses on selling complex solutions to government clients, coordinating cross-functional resources, exceeding revenue targets, and traveling up to 40% to meet prospects and customers.

Owns the roadmap, prioritization, delivery, and optimization of internal AI products supporting Revenue Operations. Partners with RevOps, engineering, data, and product teams to develop AI capabilities for forecasting, sales execution, deal governance, proposals, and enablement. Uses stakeholder research, workflow analysis, usage data, and outcome metrics to improve adoption, accuracy, productivity, process efficiency, deal quality, and revenue impact.

Generate qualified sales pipeline by identifying, researching, engaging, and qualifying government decision-makers. Conduct inbound lead follow-up and outbound prospecting through phone, email, and multi-touch campaigns; schedule discovery meetings; manage territory and account plans; maintain accurate Salesforce records; meet activity and quota targets; and collaborate with Account Executives, Marketing, and Revenue Operations.