Granicus LLC
Quoting and Deal Desk Specialist - Salesforce CPQ
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At Granicus, our mission is to help bring government and citizens closer together.
The Role
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The The Quoting & Deal Desk Specialist will be an integral part of the Sales Operations team with a focus on offering guidance to Sales to drive deal execution while complying with company policies and procedures and managing risk. This role includes analyzing and structuring sales transactions to further our goals while reducing sales cycles in an effort to accelerate deal closure. This will be accomplished by meeting with Sales teams to identify Customer's critical business issues and assist in structuring transactions that meet both our requirements and Customer needs. This position will partner and collaborate with Sales, Pricing, Renewals, Customer Success, Legal and FP&A teams on proposed deals with a focus on ensuring that the organization is getting the best possible return on investment and that deals are in line with organizational strategy and internal policies.
What your impact will look like here
- Serve as trusted advisor to the Sales team and subject matter expert on deal operations, including structure, contracting options, pricing accuracy and approval processes.
- Engage early in deal cycles with the Sales Team to accelerate deal velocity by ensuring deals are structured, priced and processed efficiently and align to company policies.
- Act as the first point of escalation and approval on complex deal questions and non-standard requests. Serve as trusted advisor to the Sales team and subject matter expert on deal operations, including structure, contracting options, pricing accuracy and approval processes.
- Responsible for the handling of day-to-day queries from groups including, sales, sales development and account management teams using quoting tools and/or CRM system.
- Generate accurate and timely quotes for products and services based on customer requirements, pricing guidelines, and business strategies.
- Collaborate with sales, finance, and product teams to understand pricing structures, discounting policies, and contractual terms.
- Evaluate non-standard quote configurations to identify relevant accounting, billing, and operational impacts and collaborate with internal teams to resolve.
- Maintain quoting databases and documentation, updating pricing information and discount schedules as needed.
- Serve as a central point of contact for deal structuring, pricing negotiations, and contract review.
- Analyze deal metrics, including pricing, margins, and profitability, to support decision-making and optimize deal outcomes.
- Partner with sales representatives to develop pricing strategies and resolve pricing-related issues.
- Facilitate deal approvals through cross-functional collaboration with sales, legal, finance, and other stakeholders.
- Document and administer approval matrix; ensure best practices are followed
- Work closely with sales operations, finance, legal, and other departments to ensure alignment of quoting and deal desk activities with overall business objectives.
- Provide training and support to sales teams on quoting tools, processes, and pricing guidelines.
- Act as a subject matter expert on quoting and pricing matters, offering guidance and insights to internal stakeholders.
- Assist the Sales & Pricing Operations teams with process and system improvements, handle sales training, ad-hoc projects and other team enablement needs
- Identify opportunities to streamline and automate quoting and deal desk processes, leveraging technology and best practices.
- Implement controls and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
- Monitor key performance indicators (KPIs) to track quoting efficiency, deal velocity, and revenue realization.
You will love this job if you have
- Experience with Salesforce CPQ is a must.
- Bachelor's degree in business, finance, technical or related field
- 3+ years of experience with Deal Desk, Sales Operations, Pricing, Finance, or similarly related role within a SaaS company
- Prior work in cross-functional environments, with demonstrated ability to build strong relationships with sales and related teams
- Ability to juggle multiple high priorities, meet deadlines and work independently in a fast paced, sometimes ambiguous environment
- Strong analytical and organizational skills
- Excellent interpersonal and communication skills and willingness to learn
- Proficiency in MS Office Suite (especially MS Excel) required
Security and Privacy Requirements
· Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
· Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
Granicus LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Granicus LLC and has not been reviewed or approved by Granicus LLC.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision, with an indication that a fully employer-paid medical option may exist for some employees. Mental-health support and telemedicine access are also portrayed as meaningful add-ons that increase benefits value.
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Leave & Time Off Breadth — Time-off offerings are framed as modern and flexible, including Flexible/Unlimited Time Off plus company-wide “Unplug” or “No Meeting” days. Paid sick time, holidays, volunteer time, and parental leave are described as part of the broader leave portfolio.
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Retirement Support — A 401(k) plan with employer matching is consistently part of the package, with match levels described in the mid-single-digit range in some references. Retirement support is often treated as a stabilizing component of total rewards even when cash compensation feels less competitive.
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The Company
What We Do
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities.
Why Work With Us
As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations. We help make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better communicated, understood, and ultimately successful.
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