Jobs at GovWell

Build and ship full-stack features for a scalable, configurable platform used by thousands of municipalities. Own product areas end-to-end, design configuration layers, use production data and customer feedback, contribute to technical design and code review, and integrate AI capabilities to improve government services.

Support customers in using GovWell's platform, resolve issues, improve workflows, and ensure ongoing adoption while building relationships with municipal stakeholders.

The Deployment Strategist will lead new customer launches for GovWell by managing implementations, ensuring onboarding, workflow design, and customer satisfaction in a client-facing role. Responsibilities include project management, providing feedback to product teams, and supporting a successful customer experience with up to 25% travel.

Lead customer implementations by configuring GovWell workflows, forms, automations, and process logic. Provide real-time Intercom support, partner with deployment strategists, iterate on configurations post-launch, identify recurring issues, and relay feedback to Product and Engineering to improve platform and adoption.

As a Forward Deployed Software Engineer, you'll unblock enterprise customer deployments, translate bespoke requirements into scalable solutions, and enhance product capabilities while collaborating with sales and deployment teams.

The Brand & Creative Manager at GovWell will evolve the company's brand, produce creative assets, lead design projects, and streamline brand consistency across all channels while collaborating with cross-functional teams.

As an Account Executive, you'll own the full sales cycle for local governments, managing relationships, leading demos, and closing complex deals effectively.

As a Founding Product Designer, you'll ensure product coherence and usability while defining shared interaction patterns. You'll collaborate closely with product and engineering teams, creating prototypes and setting design systems for government workflows. Expect high impact in a fast-moving startup environment.

The AI Product Engineer will design and launch AI-driven products for government agencies, collaborating with various teams to streamline services and improve usability.

As a Founding Software Engineer at GovWell, you will build and manage backend systems for deployment, observability, and security. This hands-on role requires strong coding and systems experience to enhance developer velocity and system reliability for government workflows.

As a Full-Stack Software Engineer at GovWell, you will build and improve government services through full-stack development, collaborating closely with your team.

Own end-to-end data migrations from messy legacy municipal systems into GovWell: map and ingest data, validate and reconcile with SQL/Python, lead technical onboarding calls with government staff, ensure production data quality, and iterate on tools and playbooks with Product and Engineering.

Build and scale GovWell's native mobile apps for iOS and Android, focusing on offline reliability, performance, and simple resident and staff workflows. Define mobile standards, own ambiguous product decisions, and evolve features as the product grows.

Design and build GovWell's payments and ledger infrastructure: create a fully auditable, mathematically consistent ledger, precise fee-calculation system, and robust handling for partial payments, deposits, refunds, and payment processor integrations. Own migration from legacy payments to the new system, partner with finance and municipal staff, and set technical standards for the platform.

Own full-cycle sales to U.S. cities and counties, close $20-50K ACV deals, run discovery and product demos, manage multi-stakeholder public-sector sales, travel up to 25%, and collaborate with leadership, product, and customer teams to improve sales processes and customer outcomes.

The Business Development Manager will drive customer acquisition by engaging government prospects through various communication channels, develop outreach strategies, and contribute to company culture in a startup setting.