Jobs at Goodwill of the Heartland

Leads supported community living services by supervising direct support professionals, managing participant caseloads, developing treatment and safety plans, coordinating schedules, monitoring outcomes and budgets, maintaining case documentation, providing transportation, and building relationships with referral agencies and funders.

Provides supported employment services for participants with barriers to independence. Manages caseloads, delivers or coordinates job coaching, develops service plans, maintains case documentation, gathers employer feedback, supports workplace accommodations, coordinates community resources, and monitors program expenses. The role requires employer and funder relationship management, accurate reporting, transportation assistance, and travel between job sites.

Provides supportive community living services to program participants, including relationship-building, resource coordination, treatment-plan monitoring, service facilitation, expense and billable-hour management, case documentation, progress reporting, and transportation. Assists with individualized service plan development and helps participants access rehabilitation and community resources.

Provides career planning and employment support to community members, including skill assessments, job searches, resume writing, interview preparation, computer skills, workshops, and certification training guidance. Builds partnerships with local businesses, organizations, and schools to connect job seekers with workforce resources. Requires an associate degree or equivalent college study, related experience, a driver’s license, vehicle, insurance, computer proficiency, and background screenings.

Provides customer service, processes donations, operates the cash register, replenishes sales-floor inventory, and maintains a welcoming store environment. Production team members sort, tag, hang, and price merchandise while recording production units and meeting goals. Outlet team members may weigh customer selections, operate tipping units, and handle materials safely. The role requires flexible scheduling, including every other weekend, and lifting up to 50 pounds.

Provides supported employment services for participants with barriers to independence. Responsibilities include job coaching, employer relationship management, workplace accommodations, individualized service plans, progress reporting, case file maintenance, expense monitoring, community resource coordination, and occasional transportation assistance. Requires travel between job sites and may involve evening or weekend work.

Provides career planning, job search assistance, resume and interview support, computer skills development, workshops, and certification training guidance to community members. Conducts skill assessments, connects job seekers with employment resources, and builds partnerships with businesses, organizations, and schools to support workforce needs. Requires an associate degree or equivalent college study, related experience, computer proficiency, a valid driver's license, reliable vehicle, insurance, and background checks.

Provides community living and rehabilitation support to program participants by building relationships, identifying treatment and service needs, connecting individuals with community resources, monitoring treatment-plan progress, documenting case notes, assisting with service plans and reports, managing billable hours and expenses, and providing transportation. Requires a high school diploma or GED, six months of training or rehabilitation experience, a reliable vehicle, valid Iowa driver’s license, insurance, and successful background screenings.

Develop and maintain partnerships with businesses, community organizations, and agencies to create employment and training opportunities. Identify organizational needs, propose Goodwill solutions, coordinate employer relationships, support participant placements, track contacts and MOUs, use labor market data for regional employment strategy, and represent Goodwill through networking and presentations. The role also establishes customer service strategies and requires reliable transportation for community outreach.