Jobs at Goodlord

Own Goodlord’s B2B brand, including positioning, messaging, identity, voice, PR, media, corporate affairs, thought leadership, content, SEO, and creative direction. Lead a team of four and manage an external PR agency while partnering with demand generation, product marketing, sales, and senior leadership. Translate regulatory, policy, AI, and technology topics into compelling stories, strengthen journalist relationships, and connect brand communications to commercial objectives.

Owns end-to-end People Operations, systems, data, payroll processes, benefits, compliance, onboarding, offboarding, reward infrastructure, and colleague experience. Leads continuous process improvement through data analysis, workflow configuration, automation, and AI experimentation. Manages a People Operations Specialist and collaborates with People, Talent, Finance, Payroll, and Technology teams. Responsibilities include pay reviews, salary benchmarking, banding, benefits administration, and gender pay gap reporting.

Lead and coach a team of B2B SaaS Account Executives serving mid-market and enterprise customers. Own deal execution, MEDDPICC-based qualification, CRM forecasting, executive sponsorship, commercial negotiations, and GTM playbook development. Partner with SDR, demand generation, Product, Legal, and Customer Success teams to improve territory strategy and establish foundations for enterprise expansion.

Lead complex enterprise B2B SaaS sales cycles for accounts managing 1,500+ properties. Responsibilities include strategic account planning, C-suite outreach, MEDDPICC-based discovery, ROI business cases, CRM forecasting, and managing deals through legal, security, procurement, and final approval. The role also helps build and scale the enterprise go-to-market playbook, sales collateral, and processes in a growing team.

Lead the evolution of Goodlord Referencing by researching customer and market needs, identifying proposition opportunities, building business cases, and shaping the strategic roadmap. Collaborate with Product, Marketing, Operations, Commercial, Compliance, and Engineering to validate ideas, align stakeholders, and improve quality, speed, trust, and customer experience. Use qualitative and quantitative data to prioritize initiatives and guide them from discovery through implementation.

Drive partner conversion improvement through data enrichment, lead management, product suitability, and tenant communications. Own partner performance data, dashboards, forecasting models, trend analysis, and performance meetings. Develop propositions for underserved tenant groups, manage smaller commercial partnerships, identify new opportunities, gather customer insights, and troubleshoot tenant or partner issues while collaborating with Partnerships, Finance, Product, and Commercial teams.

Provide technical support and operational ownership for Contracts and Payments systems, handling agent onboarding, bespoke document branding, troubleshooting using SQL and in-house tools, and resolving/escalating issues via phone and email. Monitor, maintain and optimise platform workflows, manipulate text/configurations with precision, and prioritise high-impact tasks under tight deadlines.

The Senior Business Systems Analyst will optimize Salesforce and key business systems, partner with stakeholders to improve processes, and drive automation using AI capabilities for better operational efficiency.

Manage and grow usage of Rent Protection Insurance with existing customers through B2B upsell and cross-sell. Train and develop agents, work with insurance and account teams to identify opportunities, meet sales targets, follow regulated FCA processes, and support customer satisfaction.

Lead and grow a team of Product Marketing Managers to own positioning, launches, enablement and GTM execution for a regulated, multi-product B2B platform. Partner with Product, Sales, and Marketing to shape roadmap decisions using market and competitive insight, drive platform-level launches tied to commercial outcomes, and embed scalable launch and enablement processes.