Jobs at Goodlord

Drive partner conversion improvement through data enrichment, lead management, product suitability, and tenant communications. Own partner performance data, dashboards, forecasting models, trend analysis, and performance meetings. Develop propositions for underserved tenant groups, manage smaller commercial partnerships, identify new opportunities, gather customer insights, and troubleshoot tenant or partner issues while collaborating with Partnerships, Finance, Product, and Commercial teams.

Own end-to-end, high-volume recruitment across multiple roles, using direct sourcing, creative attraction, employer branding, and talent pipelines. Partner with hiring managers to create structured processes, coordinate candidates, manage feedback, and deliver a strong candidate experience. Maintain accurate ATS data, analyze funnel metrics, identify bottlenecks, provide market insights, and improve recruitment workflows in a fast-growing business.

Lead complex enterprise SaaS sales for customers managing 1,500+ properties. Build strategic account plans, run MEDDPICC discovery, manage multi-stakeholder deals through legal/procurement, and help scale the Enterprise GTM playbook alongside ABM and SDR support.

Build and lead a new SDR function: design strategy and playbooks, hire and mentor early-career SDRs, run hybrid outbound (Enterprise ABM and Mid-Market), implement and manage sales tech and AI tools, and drive top-of-funnel pipeline reporting to Head of Sales.

Provide technical support and operational ownership for Contracts and Payments systems, handling agent onboarding, bespoke document branding, troubleshooting using SQL and in-house tools, and resolving/escalating issues via phone and email. Monitor, maintain and optimise platform workflows, manipulate text/configurations with precision, and prioritise high-impact tasks under tight deadlines.

The Insurance Claims Facilitator will manage communications regarding claims between landlords, tenants, and agents, supporting all insurance processes and responding to queries.

The Senior Business Systems Analyst will optimize Salesforce and key business systems, partner with stakeholders to improve processes, and drive automation using AI capabilities for better operational efficiency.

Design, build and maintain end-to-end automation solutions combining hand-written Python/JavaScript code with low-code platforms. Integrate REST APIs and LLM/AI models into production workflows, scope requirements with non-technical stakeholders, and monitor and maintain automation pipelines.

Manage and grow usage of Rent Protection Insurance with existing customers through B2B upsell and cross-sell. Train and develop agents, work with insurance and account teams to identify opportunities, meet sales targets, follow regulated FCA processes, and support customer satisfaction.

Lead and grow a team of Product Marketing Managers to own positioning, launches, enablement and GTM execution for a regulated, multi-product B2B platform. Partner with Product, Sales, and Marketing to shape roadmap decisions using market and competitive insight, drive platform-level launches tied to commercial outcomes, and embed scalable launch and enablement processes.