Jobs at GoodLife Fitness Centres Inc.

Welcomes and assists gym members, visitors, colleagues, and management at the front desk. Provides professional customer service, handles administrative and clerical procedures, resolves concerns diplomatically, supports gym operations, and maintains dependable varied-shift availability. The role requires strong organization, communication, multitasking, teamwork, adaptability, and proficiency with Microsoft applications.

Leads a Fit4Less fitness club by managing Associates, maintaining cleanliness and safety standards, delivering friendly customer service, resolving member concerns, recruiting and developing staff, completing administrative duties, and achieving revenue and expense targets. The role oversees daily club operations, performance management, team engagement, and execution of company processes and initiatives.

Provides professional, courteous front desk assistance to gym management, colleagues, members, and visitors. Supports member and visitor interactions, problem-solving, administrative and clerical procedures, scheduling, and day-to-day gym operations. The role requires strong communication, organization, multitasking, teamwork, adaptability, and customer service skills, along with competency in Microsoft Word, Excel, and Outlook.

Manages a Fit4Less fitness club by leading Associates, maintaining cleanliness and safety standards, delivering friendly customer service, resolving escalated complaints, and executing operational processes. Recruits, onboards, coaches, and performance-manages direct reports while ensuring engagement and retention. Oversees administrative duties, achieves revenue goals, controls expenses, and manages the club within budget.

Manages a Fit4Less club by leading Associates, ensuring cleanliness, safety, friendly customer service, complaint resolution, recruitment, onboarding, coaching, performance management, administrative execution, revenue growth, and expense control. The role maintains a positive member and Associate experience while achieving financial and operational goals.

Provides employee-relations guidance to associates, managers, and senior leaders on performance management, accommodations, leave, attendance, investigations, discipline, terminations, and employment standards. Advises on provincial HR legislation, creates employment documentation, supports compliance and policy updates, facilitates management training, maintains HR tracking data, uses the Associate Information System, and partners with Legal on employment matters.

Develop and manage a client roster, assess clients’ health histories and goals, create tailored fitness programs, promote GoodLife training services, coach clients, and handle related administrative tasks using company tools and software. The role requires obtaining a nationally recognized personal training certification within 75 days and includes ongoing training, commissions, bonuses, and fitness membership benefits.

Leads managers and fitness clubs across a region, ensuring clean, safe, friendly, automated operations and achievement of financial goals. Oversees club visits, service standards, maintenance reporting, member concerns, recruitment, onboarding, coaching, performance management, budgeting, revenue, expenses, and EBITDA. Supports new club openings, conversions, acquisitions, renovations, and launches while traveling frequently among clubs.

Manage daily club operations to ensure a clean, safe, and customer-focused gym. Lead, train and coach associates, handle escalated member concerns, recruit and onboard staff, meet revenue and budget targets, and complete administrative duties to support club performance and member satisfaction.

Lead and coach club staff to achieve sales targets and KPIs, provide excellent member service, manage operations and scheduling, support promotions and events, train toward a General Manager role, and uphold professional and inclusive workplace standards.

Lead and manage club Associates to ensure a clean, safe, and friendly gym experience; recruit, onboard, coach, and performance-manage staff; resolve escalated member complaints; meet revenue goals and control expenses; complete administrative duties and ensure adherence to standards, processes, and cleanliness.