Teams at GoodLife Fitness Centres Inc.

Manages a Fit4Less fitness club, leading Associates, maintaining cleanliness and safety standards, delivering friendly customer service, resolving member concerns, and executing operational processes. Recruits, trains, coaches, and manages direct reports while supporting engagement and retention. Oversees administrative duties, revenue goals, budgets, and expense control to ensure financially healthy club operations.

Manages a fitness club’s daily operations, team performance, cleanliness, safety, customer service, member complaint resolution, recruitment, onboarding, coaching, and performance management. The role also oversees administrative duties, revenue targets, expense control, budgeting, and execution of operational initiatives while maintaining a friendly, automated member experience.

Reviews and processes refund, receipt, cash management, sales-person change, and member privacy requests. Maintains accurate member account records in Exerp, researches and corrects errors, verifies payments, applies manual adjustments, and escalates concerns. The role requires administrative and customer service skills, confidentiality, organization, problem-solving, multitasking, and proficiency with Microsoft Office.