Jobs at Gong

Own a greenfield enterprise territory from prospecting through close and account expansion. Build primarily self-sourced pipeline, navigate complex 9+ month sales cycles, engage executive stakeholders, develop account plans, and position Gong as a strategic revenue platform. Partner with SDR, Sales Engineering, and Customer Success teams while managing land-and-expand relationships. The role is fully remote in the U.S. with up to 20% customer travel.

Own a greenfield enterprise territory, prospect for and close net-new accounts, navigate complex multi-stakeholder sales cycles, and develop executive relationships. The role involves self-sourced pipeline generation, account strategy, land-and-expand growth, value-based selling, and long-term customer ownership. The Account Executive partners with SDR, Sales Engineering, and Customer Success teams while consistently exceeding revenue targets and closing six-figure SaaS deals.

Partners with enterprise sales teams to advise CIOs and technical executives on AI architecture, governance, security, integrations, and revenue workflows. Designs reference architectures, technical roadmaps, validation plans, and business cases for Gong’s AI platform, while addressing build-versus-buy decisions and enterprise risk. Leads executive workshops, technical reviews, proofs of concept, and complex pursuits; enables Solutions Engineers through reusable assets and thought leadership; and provides market feedback to Product and Engineering.

Drive new enterprise business in the financial services sector through prospecting, account planning, consultative selling, and complex deal execution. Manage the full sales cycle from lead generation through closing, build executive relationships, develop account-based strategies, communicate Gong’s value proposition, and collaborate with SDR, sales, and sales engineering teams. The fully remote role requires up to 20% customer travel.

Serve as the technical product expert and advisor for prospects and customers. Lead complex solution design, outcome-based demonstrations, agentic flows, integrations, POCs, pilots, RFP responses, and solution architecture. Partner cross-functionally with Sales, Customer Success, Support, Product, Engineering, and Marketing to address technical requirements, demonstrate platform value, support demand generation, and advance sales opportunities.

Manage the full commercial sales cycle from prospecting through close, communicate Gong’s value proposition, build customer relationships, maintain forecasts, achieve quarterly quotas, and execute pilot programs. The role requires SaaS and enterprise software sales experience, outbound prospecting, demonstrated quota achievement, strong communication, and the ability to sell to senior executives and multiple organizational decision-makers.

Own UX content for complex products from discovery through launch and iteration. Create concise microcopy, user assistance, product tours, sidebar content, and Help Center documentation. Collaborate with product managers, engineers, and designers using Figma and prototypes. Monitor user feedback, maintain style guides and design systems, and use AI writing tools to improve content workflows while preserving quality.

Build and evolve Python infrastructure libraries, frameworks, and services supporting large-scale backend systems. Design microservices, event-driven architectures, data access, messaging, observability, CI/CD, and cloud-native capabilities. Solve performance, concurrency, scalability, and production runtime challenges across PostgreSQL, MongoDB, OpenSearch, Redis, Kafka, and SQS. Establish engineering standards and collaborate across Backend, DevOps, SRE, and Product Engineering teams.

Lead the architecture and hands-on development of Gong’s agentic Revenue Harness platform. Define shared architecture across agents, tools, context, models, and runtime systems; build scalable LLM applications using orchestration, RAG, tool calling, memory, evaluation, and observability. Establish reliability, security, permission, deployment, and quality standards while mentoring engineers and influencing multiple teams. Drive pragmatic solutions for distributed systems, non-deterministic AI behavior, enterprise-scale context, latency, cost, and tenant isolation.

Leads Gong’s enterprise sales organization, including hiring, developing, and managing Account Executives across regions. Owns enterprise revenue and ARR targets, sales strategy, forecasting, pipeline health, process optimization, and team productivity. Supports complex B2B SaaS sales cycles, collaborates with Marketing, Product, and Customer Success, and uses data and sales tools to improve execution and drive growth.

Own revenue marketing for Gong’s Commercial and Mid-Market segments by creating scalable demand-generation programs and achieving sourced pipeline targets. Partner with Sales, SDRs, GTM Operations, and Marketing teams to develop demand strategies across digital, content, webinars, email, lifecycle, and inbound channels. Use AI and automation to improve targeting and personalization, run experiments, analyze full-funnel data, and deliver actionable pipeline and revenue insights.

Leads B2B SaaS email marketing across nurture, lifecycle, behavioral, re-engagement, and sales outreach programs. Writes and optimizes conversion-focused copy, manages testing and deliverability, develops personalization frameworks, and partners with demand generation, sales, content, product marketing, and automation teams. Uses audience segmentation, GTM signals, analytics, and AI tools to improve engagement, MQL conversion, and email performance.

Lead and develop a team of Mid-Market Account Executives, including hiring, training, coaching, and performance management. Support sales cycles involving six-figure accounts, monitor team and individual results, and improve sales processes, efficiency, productivity, and KPIs. The role is responsible for driving revenue growth, achieving quotas, and building a high-performing sales organization serving corporate and enterprise customers.

Leads the strategy, design, and operations of sales compensation across the go-to-market organization. Responsibilities include designing incentive plans, managing calculations and payouts, handling exceptions, owning the ICM/SPM platform, ensuring ASC 606 and audit compliance, leading the compensation team, and communicating plan changes to field teams. The role partners closely with RevOps, Finance, Accounting, and GTM leadership to build scalable governance and compensation processes.

Manage the full commercial sales cycle from prospecting through close, articulate Gong’s value proposition, build customer relationships, maintain forecasts, achieve quarterly quotas, and run 7–10 day pilot programs. The role requires SaaS sales experience, outbound prospecting, executive-level selling, strong communication, and success meeting sales goals in a hybrid Chicago-area environment.

Leads Gong’s Quality Engineering function across R&D by defining quality standards, release-readiness practices, metrics, tooling, automation, test environments, and operating rhythms. Partners with Engineering, Product, DevEx, and SRE to improve quality ownership, identify risks, strengthen release confidence, and drive adoption of scalable quality practices. The role emphasizes methodology and toolset development over traditional centralized quality assurance.

Lead and coach a team of Enterprise Revenue Architects serving strategic customers. Oversee revenue transformation, workflow architecture, adoption, change management, value realization, renewals, and expansion. Partner with executive customer stakeholders and internal Sales, Product, Marketing, and Support teams to drive measurable outcomes, retention, and growth, with emphasis on financial services and healthcare customers.

Lead and scale a team of 5–7 mid-market Account Executives focused on acquiring new customers. Responsibilities include hiring, coaching, pipeline development, quota achievement, sales process improvement, performance reporting, and cross-functional partnership with Marketing, SDR, and Sales Engineering teams. The role also manages post-sale handoff processes and drives improvements in win rate, deal velocity, ACV, and pipeline coverage within a land-and-expand model.

Leads strategic revenue transformation for enterprise customers using Gong’s AI Operating System. Partners with senior stakeholders to architect workflows, drive adoption and change management, quantify ROI, and deliver measurable revenue outcomes. Owns renewal and expansion strategies while collaborating cross-functionally to improve the customer journey, engagement, retention, and growth.

Partner with enterprise revenue leaders to drive transformation using Gong’s AI Operating System. Architect AI-enabled workflows, lead adoption and change management, quantify ROI, and manage renewal and expansion strategies. The role involves executive stakeholder engagement, cross-functional collaboration, and delivering measurable customer outcomes across the revenue lifecycle.