Jobs at Golden Entertainment

Coordinates special events and entertainment marketing initiatives, including branded collateral, signage, digital messaging, ticketing requests, direct mail, website and app updates, social media promotion, creative asset workflows, and event-day support. Maintains marketing trackers, communicates promotions across internal and external teams, assists with administrative duties, and ensures compliance with gaming laws and company policies.

Oversee table games operations during assigned shifts. Train, supervise, and monitor dealers for compliance with approved procedures, regulations, and company policies. Support the Table Games Manager, resolve operational issues, maintain gaming integrity and safety, and provide exceptional guest service in a fair and enjoyable casino environment.

Provides guest service while managing traffic flow in valet and drop-off areas. Directs vehicles, coordinates with Security regarding hazards, answers guest questions about casino events and amenities, and safely transports guests as needed. Maintains clean, organized, hazard-free work zones, reports safety concerns, follows driving policies, and complies with gaming regulations and company procedures.

Provides guest service for the True Rewards department by enrolling members, issuing player cards, processing vouchers, assisting with account concerns and PIN resets, and promoting casino events and benefits. Ensures compliance with gaming regulations and company policies while maintaining an organized work area and positive guest experience. The role requires frequent standing and walking, basic computer proficiency, English communication skills, and Nevada Gaming Registration.

Supervise security staff and casino-hotel security operations, including scheduling, training, patrols, incident response, money-transfer escorts, scene preservation, reporting, and compliance with gaming laws and internal controls. Resolve guest and team concerns, support payroll and administrative processes, and maintain a safe, professional environment. The role may involve armed security duties and requires physical activity, licensing, background screening, and regulatory work cards.

Supports the hotel sales team through administrative coordination, correspondence, forecasting, contract review, lead distribution, client site inspections, and sales system updates. The role coordinates communication among sales, accounting, and vendors, maintains accurate records in Delphi, supports procedures and training, and provides excellent guest service while ensuring compliance with company policies and gaming regulations.

Oversee smooth operation of table games during shift by training, supervising, and monitoring dealers for compliance with procedures, regulations, and company policies. Support Table Games Manager, resolve operational issues, maintain guest service and ensure a fair, safe gaming environment.

Leads hotel group sales for guest rooms and convention space, including prospecting, RFP management, negotiation, contracting, forecasting, and client relationship development. Manages sales staff through recruiting, coaching, scheduling, and evaluation. Coordinates event execution across hotel departments, conducts sales trips and trade show participation, prepares performance reports, oversees payroll administration, and ensures compliance with gaming laws, internal controls, and company policies.

Supervise and train Jump Masters to ensure safe, efficient SkyJump operations. Create/update training materials, lead safety procedures, manage daily operations, documentation, scheduling, and guest service while enforcing compliance and safety standards.

Manage lost and found operations: log, secure, and store items; verify ownership; contact owners; coordinate returns or disposal; maintain records and comply with gaming and federal policies while delivering excellent guest service.

Lead strategy and operations for player development, manage teams and budgets, drive player acquisition/retention, use analytics to grow revenue, ensure compliance with gaming regulations, and deliver exceptional guest service.