Jobs at GoFundMe

Lead day-to-day social publishing and community management across core consumer channels. Create, schedule, and publish high-volume content (graphics, carousels, short-form video, copy), monitor mentions/DMs/comments, surface fundraisers, manage crisis responses, run experiments to hit growth targets, report on channel performance, and partner cross-functionally to amplify stories and route customer issues.

Lead consumer product marketing for GoFundMe's marketplace: define product positioning and go-to-market strategy, drive adoption and participation, influence product via customer insights, launch AI-powered features, build and lead a high-performing team, and measure outcomes to grow fundraiser creation, donor engagement, and marketplace health.

Lead and scale a multi-team Technical Support Engineering organization for consumer and B2B customers. Define support strategy, drive tooling and automation, manage incident escalation and on-call leadership, partner cross-functionally to improve supportability, own KPIs and operational reporting, develop managers and engineers, and evolve support into an AI-enabled, scalable function focused on reliability and customer outcomes.

Lead GoFundMe's consumer marketing to grow awareness, trust, engagement, and advocacy. Shape brand positioning and integrated campaigns across paid, owned, earned, social, influencers and partnerships. Build content and storytelling platforms, deepen relationships with Millennial and Gen Z audiences, align cross-functional teams, and measure brand health and business impact.

Lead design and implementation of payout and ledgering systems, bring core payments capabilities in-house, own technical decisions, mentor engineers, and drive projects end-to-end to scale payments infrastructure.

Lead architecture and engineering of a platform-scale identity and risk intelligence layer: identity resolution, visitor stitching, identity graph, behavioral signals, confidence scoring, login risk and adaptive authentication, and cross-team signal integration to reduce fraud and improve trust across consumer and enterprise surfaces.

Lead and manage a team in developing AI-driven solutions, ensuring high-quality ML applications while championing responsible AI practices.

Lead cross-functional data science initiatives for marketing, growth, and product. Design causal measurement and experimentation frameworks, build ML and uplift models for personalization and allocation, improve data quality and instrumentation, use AI-assisted tools to accelerate analysis, and mentor other data scientists while delivering clear, executive-level recommendations.

The Staff Software Engineer will drive the technical vision for the Integrations platform, focusing on APIs, system connectivity, and architecture. Responsibilities include designing integration components, mentoring engineers, and managing AWS services to support scalable workflows.

Lead frontend architecture and multiple projects for GoFundMe Pro's hosted and embedded checkout experiences. Drive engineering standards, testing strategy, observability, incident response, and mentor engineers while partnering with product, design, and backend teams to deliver secure, performant, accessible payment flows.

The Associate Engagement & Partnerships Manager will identify and engage creators and high-profile individuals, manage partnerships, coordinate campaigns, and report on outcomes to enhance fundraising efforts for GoFundMe.

The Data Science Manager will lead a team to build data science foundations, drive marketing innovations, and deliver scalable AI solutions to optimize growth decisions.

As a Senior iOS Engineer, you will drive architectural decisions, implement new features, collaborate with product managers, and optimize UI and back-end code.

Lead and grow an ~8-engineer squad building GoFundMe Pro's Studio campaign-creation experience. Own delivery, architecture, quality, experimentation, and metrics; partner with Product and Design; recruit and mentor engineers; champion AI-assisted development and technical excellence (observability, CI/CD, SLI/SLOs, test coverage). Balance hands-on coding with people leadership to drive adoption, conversion, performance, accessibility, and iterative product delivery.

Design, build, and scale production-grade LLM-based autonomous agents and multi-agent orchestration systems. Implement agent memory, tool-use, planning, A2A communication, vector/graph DB integrations, cloud-native microservices, evaluation pipelines, and safety/governance mechanisms to support fundraising workflows at scale.

The Senior Staff Software Engineer will lead the architecture of GoFundMe's identity platform, ensuring reliability and scalability while overseeing identity protocols and managing cross-team integrations, focusing on user trust and security.

The Enterprise Account Executive's role involves building relationships with clients, managing a sales pipeline, delivering presentations, and achieving sales targets in the technology sector, specifically for nonprofit organizations.

The Senior Product Designer will lead design strategy and execution for critical projects, collaborate with cross-functional teams, and influence user-focused solutions. They will mentor other designers and ensure high-quality deliverables while being a thought leader in design processes.

Lead a team of ~5–8 engineers building and operating an integrations platform (APIs, webhooks, Salesforce, event-driven systems). Own roadmap delivery, mentor engineers, drive architecture and operational excellence, manage migrations, partner cross-functionally, and support customers while staying hands-on in technical design and incident response.

Drive pricing and yield optimization at GoFundMe by applying economics, behavioral science, and machine learning. Lead experimentation, model decision-making, and translate insights into action, while ensuring high standards for modeling and collaboration with product teams.