Jobs at GoFundMe

Lead GoFundMe's first-line financial crime operations, building scalable transaction monitoring and EDD/investigations teams. Develop workflows, SLAs, quality standards, and metrics; partner with Compliance, Product, Data, Engineering, and vendors to embed controls, tune detection, and improve tooling. Oversee investigations, risk disposition, and escalation to Compliance; hire and develop managers and analysts to ensure effective, risk-based financial crime detection and response.

Lead end-to-end execution of GoFundMe's flagship customer conference and support field and brand events. Manage logistics, vendors, budgets, run-of-show, on-site leadership, and cross-functional stakeholder alignment. Track KPIs and compile post-event recaps, build scalable processes, negotiate contracts, and mentor junior team members to improve event operations and program scalability.

Lead strategy and execution for GoFundMe's flagship conference and 40+ field events to drive pipeline, retention, and brand. Build the events function, manage budget and vendors, measure ROI, align cross-functionally with Sales/Customer Success/Product, and manage a team to scale experiential programs.

Lead content strategy and execution for GoFundMe events and flagship conference, develop session proposals and speaker materials, write and edit presentations and event marketing content, manage content schedules and review processes, build speaker pipelines, collaborate cross-functionally, and use audience data and KPIs to optimize programming and engagement.

The Lead People Partner (HRBP) role involves partnering with Product and Technology teams, shaping people strategies to enhance performance and organizational health, coaching leaders, and managing talent strategies while navigating complex employee relations issues.

Drive the technical vision for the Integrations platform at GoFundMe, design robust APIs, mentor engineers, and lead architecture efforts using AWS services.

The Lead Business Operations Analyst will manage quota-setting, territory design, and analytics while optimizing sales effectiveness through data-driven strategies and AI integration.

The Account Executive for GoFundMe Pro will drive sales by managing pipelines, conducting presentations, and engaging with nonprofit customers to exceed sales goals.

The Senior Revenue Accountant leads GoFundMe's accounting strategy for revenue systems, managing Zuora Billing and RevPro, ensuring ASC 606 compliance, and overseeing revenue recognition processes and workflows.

The Staff Machine Learning Engineer (Pricing) will design and deploy ML systems for pricing optimization at GoFundMe, including model development, real-time inference, and metrics evaluation while collaborating with cross-functional teams.

Lead consumer product marketing for GoFundMe's marketplace: define product positioning and go-to-market strategy, drive adoption and participation, influence product via customer insights, launch AI-powered features, build and lead a high-performing team, and measure outcomes to grow fundraiser creation, donor engagement, and marketplace health.

Front-desk Workplace Coordinator for the San Francisco office responsible for greeting employees and guests, managing visitor sign-in and access control, handling mail and packages, maintaining supplies and parking validation, supporting events and space setup, triaging workplace requests via Slack/ticketing, and performing light physical tasks.

Lead and scale a multi-team Technical Support Engineering organization for consumer and B2B customers. Define support strategy, drive tooling and automation, manage incident escalation and on-call leadership, partner cross-functionally to improve supportability, own KPIs and operational reporting, develop managers and engineers, and evolve support into an AI-enabled, scalable function focused on reliability and customer outcomes.

As a Senior Revenue Accountant, you will manage month-end closes, automate revenue accounting, prepare financial reports, and support cross-functional teams.

Lead product marketing for GoFundMe Pro's nonprofit platform: define GTM strategy, positioning, launches, enablement, cross-functional alignment, and KPI-driven performance to drive adoption and expansion.

Own and drive the donor experience roadmap for GoFundMe Pro: define vision, run discovery and experiments, collaborate cross-functionally, use data and AI to increase conversion and engagement, and take end-to-end accountability from problem definition through delivery and optimization.

Lead and manage a team in developing AI-driven solutions, ensuring high-quality ML applications while championing responsible AI practices.

Lead impactful consumer product marketing initiatives, driving go-to-market strategies and consumer engagement, while leveraging analytics and collaboration across teams.

As a Staff Product Manager, you'll lead the ticketing and fundraising events product area, enhancing user experience and operational efficiency. You'll coordinate across teams to drive successful product outcomes and use analytical insights to optimize event management workflows for nonprofits.

As Staff Product Manager for integrations, you will own the strategy and roadmap for GoFundMe's integration ecosystem, collaborating with cross-functional teams to enhance platform reliability and scalability while focusing on customer workflows and data management.