Jobs at GoFundMe

Drive pricing and yield optimization at GoFundMe by applying economics, behavioral science, and machine learning. Lead experimentation, model decision-making, and translate insights into action, while ensuring high standards for modeling and collaboration with product teams.

Lead content strategy and execution for GoFundMe events and flagship conference, develop session proposals and speaker materials, write and edit presentations and event marketing content, manage content schedules and review processes, build speaker pipelines, collaborate cross-functionally, and use audience data and KPIs to optimize programming and engagement.

Lead end-to-end execution of GoFundMe's flagship customer conference and support field and brand events. Manage logistics, vendors, budgets, run-of-show, on-site leadership, and cross-functional stakeholder alignment. Track KPIs and compile post-event recaps, build scalable processes, negotiate contracts, and mentor junior team members to improve event operations and program scalability.

Lead strategy and execution for GoFundMe's flagship conference and 40+ field events to drive pipeline, retention, and brand. Build the events function, manage budget and vendors, measure ROI, align cross-functionally with Sales/Customer Success/Product, and manage a team to scale experiential programs.

Lead Trust & Safety knowledge management: audit existing documentation, design information architecture, select and administer tooling, create documentation frameworks, capture institutional knowledge, maintain content lifecycle and dependency maps, enable cross-functional propagation, and measure knowledge health via metrics to improve consistency and scalability of policy, compliance, operations, and review guidance.

The Analyst I role involves supporting operational excellence through reporting, data analysis, capacity planning models, and collaboration with cross-functional teams to monitor performance and enhance user trust.

The Lead People Partner (HRBP) role involves partnering with Product and Technology teams, shaping people strategies to enhance performance and organizational health, coaching leaders, and managing talent strategies while navigating complex employee relations issues.

Drive the technical vision for the Integrations platform at GoFundMe, design robust APIs, mentor engineers, and lead architecture efforts using AWS services.

The Staff Software Engineer will lead the technical strategy for the Onboarding team, design full-stack systems, improve performance, and mentor other engineers in a collaborative environment.

The Lead Business Operations Analyst will manage quota-setting, territory design, and analytics while optimizing sales effectiveness through data-driven strategies and AI integration.

The Account Executive for GoFundMe Pro will drive sales by managing pipelines, conducting presentations, and engaging with nonprofit customers to exceed sales goals.

The Senior Revenue Accountant leads GoFundMe's accounting strategy for revenue systems, managing Zuora Billing and RevPro, ensuring ASC 606 compliance, and overseeing revenue recognition processes and workflows.

The Staff Machine Learning Engineer (Pricing) will design and deploy ML systems for pricing optimization at GoFundMe, including model development, real-time inference, and metrics evaluation while collaborating with cross-functional teams.

The Staff Software Engineer will design and develop scalable fintech infrastructure, mentor junior developers, and lead product development cycles. Responsibilities include enhancing backend services, managing technical roadmaps, and ensuring optimal system performance through innovative solutions.

Lead the architecture and scaling of GoFundMe's social graph platform, collaborating with teams to enhance user experiences through graph-based features and models.

The Senior Data Engineer will build and scale GoFundMe's data platform, design event-driven systems, and implement distributed data workflows using AWS and Kafka.

As a Senior Revenue Accountant, you will manage month-end closes, automate revenue accounting, prepare financial reports, and support cross-functional teams.

As a Senior Software Engineer, you will develop software, mentor others, and contribute to microservices while ensuring high-quality user experiences.

Lead product marketing for GoFundMe Pro's nonprofit platform: define GTM strategy, positioning, launches, enablement, cross-functional alignment, and KPI-driven performance to drive adoption and expansion.

Own and drive the donor experience roadmap for GoFundMe Pro: define vision, run discovery and experiments, collaborate cross-functionally, use data and AI to increase conversion and engagement, and take end-to-end accountability from problem definition through delivery and optimization.