Jobs at Globe Telecom Inc.

Manage and nurture B2B client relationships to ensure satisfaction and retention, handle issue resolution, upsell/cross-sell, oversee contracts, analyze performance metrics, and drive continuous improvement.

Assist with managing and optimizing the Gold Layer data consumption platform. Support backlog prioritization, feature delivery, roadmap and user journey documentation, demand readiness tracking, requirements gathering, and translating business requirements into refined user stories and technical specifications under supervision.

Supports the Pricing Strategy team through competitive analysis, pricing benchmarking, market trend monitoring, and research. The intern identifies emerging competitive trends, evaluates their implications for pricing and portfolio strategies, and communicates insights through reports and presentations. The role requires analytical thinking, business acumen, research skills, and proficiency with Excel and PowerPoint. It is designed for a final-year undergraduate or master’s student and requires onsite work three days per week.

Assists senior engineers with developing and maintaining MLOps pipelines and AI/ML platform components. Responsibilities include automating data preparation, model scoring, and retraining workflows; performing model validation, data quality checks, and drift monitoring; building reusable feature pipelines with Snowflake, Databricks, and Iceberg; and supporting MLflow integration, agent deployment, Python modules, and enterprise AI platform integration.

Assist senior engineers with designing, prototyping, testing, and integrating generative AI solutions. Responsibilities include building RAG pipelines and agent workflows, preparing structured and unstructured data for embeddings and vector storage, evaluating LLM performance, writing Python and REST API code, maintaining Git workflows, and documenting systems. The intern will deliver an end-to-end AI module and develop increasing independence through practical engineering assignments.

Leads enterprise architecture strategy across business, experience, information, application, and technology domains. Defines target architectures, capability maps, roadmaps, reference architectures, and strategic requirements for ERP and enterprise-wide integration initiatives. Advises business and product leaders, evaluates designs, resolves cross-platform dependencies, identifies architectural risks and reuse opportunities, and assesses emerging technologies. Requires strong stakeholder influence, systems thinking, communication, and experience guiding cross-functional teams in complex organizations.

Refines business requirements into functional specifications, acceptance criteria, business rules, and delivery documentation. Performs gap analysis, identifies edge cases, collaborates with Product, Architecture, Technology, vendors, and stakeholders, and supports project delivery, migration, process improvement, roadmaps, and requirements governance within a telecommunications environment.

Manages projects from initiation through closure, including planning, stakeholder engagement, resource management, quality and risk control, documentation, process development, testing, implementation, training, and operational support. The role establishes standardized project management practices, develops service agreements and technical materials, coordinates suppliers and partners, ensures capability delivery, and leads a functional team of project managers.

Serve as the bridge between B2B stakeholders and engineering to refine requirements, manage Agile backlogs, create test scripts, lead UAT, perform functional testing, and produce documentation (data dictionaries, user manuals) to ensure quality, adoption, and alignment with business objectives.

Manage and grow client relationships to ensure satisfaction, retention, and loyalty. Act as primary client contact, resolve issues, analyze performance metrics, and identify upsell/cross-sell opportunities. Coordinate contracts, gather client feedback, and recommend process improvements.

Hands-on lead developer role building and maintaining cross-platform mobile apps. Requires active coding in native Android and iOS, React Native proficiency, mobile architecture and state management, CI/CD and automated testing, performance tuning, and backend/API integrations. Collaborates with product and backend teams in an Agile environment.

Supports network operations and engineering activities, technical documentation, reporting, project coordination, and network performance analysis while learning industry best practices from experienced engineers. The role is designed for students pursuing electronics, electrical, computer, telecommunications, or related engineering programs.

Leads corporate communications for STTGDC Philippines, developing strategic messaging, press releases, executive speeches, thought leadership, media and analyst relations, editorial content, awards submissions, and crisis communications. Supports the CEO and senior leadership with high-profile media, keynote, and interview preparation while maintaining corporate narrative accuracy and coordinating stakeholder communications during operational incidents.

Lead end-to-end data science efforts: explore and prepare large datasets, engineer features, build, deploy, monitor, and tune predictive models, and translate model outputs into actionable business insights for customer analytics, segmentation, and credit risk scoring.

Develops and maintains digital marketing solutions across web and mobile platforms. Responsibilities include building front-end interfaces, back-end services, APIs, databases, and integrations; collaborating with product, design, and QA teams; optimizing application performance; troubleshooting systems; implementing security practices; managing post-deployment operations; and analyzing campaign metrics to improve digital channel effectiveness.

Lead execution of programs and strategic initiatives to meet area revenue targets by identifying, acquiring, and engaging new accounts and partners. Build and sustain relationships with retailers, Tiangge operators, LGUs, barangays, schools, and other partners. Oversee sales operations across channels and ensure proper implementation of projects to drive incremental revenue.

Design, build, and productize DevOps tooling and pipeline templates. Collaborate with development teams to automate processes, create reusable scripts/modules, implement CI/CD and GitLab pipelines, embed governance/compliance, and support container/Kubernetes-based deployments and cloud services.

Leads the architecture of scalable, secure payment platforms using cloud-native, event-driven microservices. Designs APIs, payment workflows, partner integrations, Kubernetes deployments, infrastructure automation, messaging systems, and CI/CD pipelines. Guides engineering teams on reliability, observability, security, and DevSecOps practices across AWS-based environments.

Lead translation of strategic loyalty initiatives into actionable agile plans; coordinate stakeholders, resources and dependencies; manage end-to-end campaign design, launch, and operations; monitor performance, run analyses to drive continuous improvement, and ensure quality, timeline, and budget adherence.

Manages designated projects to ensure delivery within scope, budget, and schedule. Coordinates cross-functional teams and stakeholders, applies PMO standards, identifies and mitigates risks, maintains compliance and quality, and communicates project status and issues across organizational levels.