Jobs at Glassworks London

Supports fashion PR and marketing activities for an independent brand, including press and creator research, personalized outreach, follow-ups, product gifting and loans, sample coordination, collection launches, and tracker maintenance. The placement provides practical experience in relationship building, campaign organization, prioritization, and monitoring PR, creator, and affiliate activity. It is an on-site student placement requiring strong communication, organization, attention to detail, and willingness to learn.

Leads the company operating system across functions, establishing KPI and reporting rhythms, accountability, action closure, escalation, recovery plans, SOP governance, business continuity, inventory accuracy, HR operations, technology prioritization, and IT support oversight. The role manages managers and ensures distributed teams execute effectively without excessive founder dependency.

Own business systems and technology enablement from problem diagnosis through implementation, testing, rollout, adoption, and continuous improvement. Responsibilities include workflow design, vendor and software evaluation, integrations, automation, data migration, UAT, access management, reporting, AI-assisted workflows, documentation, training, and technology administration. The role coordinates external specialists while retaining internal ownership of system delivery, governance, and user adoption across ecommerce, fulfilment, finance, HR, CRM, and operational platforms.

Build and improve scalable business operating systems across recruitment, HR, retail training, ecommerce, marketing, product, and reporting. The role converts founder-led knowledge and manual workflows into trackers, dashboards, SOPs, forms, source-of-truth documents, and AI-assisted processes. Responsibilities include process mapping, workflow testing, document control, access management, issue tracking, meeting-to-action systems, reporting, and user adoption. The role supports business owners but does not make final hiring, legal, strategic, or purchasing decisions.