Jobs at Gilbert Family of Companies

Responds to internet leads through phone, text, and email; answers questions, schedules appointments, records interactions, and follows up on opportunities. Builds and sends eLead campaigns, monitors responses, routes opportunities, tracks results, and supports marketing promotions, events, customer communications, and campaign planning. Provides backup phone coverage for customer care centers while maintaining accurate records across multiple businesses.

Manage vehicle financing and insurance transactions, structure deals for profitability, submit applications to lenders, make credit decisions, close deals, prepare contracts, ensure regulatory compliance, audit post-sale deals, and secure timely funding. The role also presents customers with additional products and maintains required certifications.