Provide Level 1 technical support for managed services clients: troubleshoot and resolve issues, communicate proactively with customers, document incidents, escalate to Level 2 when needed, and maintain high customer satisfaction and incident management performance.

GDT seeks a commercial attorney to negotiate enterprise technology agreements and provide legal guidance to the Sales team, emphasizing practical solutions and collaboration with cross-functional leaders.

Account Managers at GDT ensure client satisfaction, manage accounts, create strategies for client acquisition, and exceed sales quotas while providing exceptional customer service.