Teams at General Datatech - GDT

Manages client accounts, develops prospective business, creates proposals, delivers presentations and product demonstrations, closes sales, and drives renewals. Builds trusted client relationships, provides technology and service guidance, addresses complaints, analyzes customer data, and works with internal teams to improve the customer experience. The role requires exceeding sales quotas in a competitive IT services environment.

Owns governance, analytics, reporting, and continuous improvement for Cisco Enterprise Agreement lifecycle processes from onboarding through adoption, QBRs, renewals, and True Forward or True-up activities. The role maintains lifecycle data, develops client-ready analytics, coordinates cross-functional stakeholders, defines workflow and automation requirements, supports client QBRs, documents procedures, and drives operational improvements.

Manage and grow existing customer accounts while pursuing new business opportunities for IT solutions and professional services. Responsibilities include prospecting, developing sales strategies, creating proposals, presenting to customers, facilitating demonstrations, closing deals, managing accounts throughout the sales lifecycle, renewing business, and exceeding revenue and margin quotas. The role partners with sales, service delivery, legal, finance, and HR teams to meet customer expectations and maintain trusted client relationships.