Jobs at GBG Plc

Lead the Go Core Platform group across three full-stack squads building APIs, hosted identity journeys, and a configuration editor. Own delivery, architecture, reliability, security, platform coherence, technical debt, and cross-squad coordination. Drive AI-assisted engineering adoption with measurable standards and guardrails. Hire, coach, and develop engineers while partnering with Product, Architecture, Design, and executives on roadmap, trade-offs, incidents, and customer-critical issues.

Manage and grow a portfolio of New Zealand SaaS customers through account planning, retention, upselling, forecasting, and executive relationship management. Identify expansion opportunities, maintain CRM data, coordinate cross-functional teams, and guide customers from deal closure through activation, adoption, and value realization. Advise customers on market and regulatory developments while supporting measurable business outcomes and long-term partnerships.

Leads end-to-end implementation, onboarding, configuration, testing, deployment, and adoption of identity, fraud, biometrics, and compliance solutions for enterprise customers. Facilitates discovery workshops, translates requirements into solution designs, supports integrations, UAT, go-live, reporting, and post-implementation reviews. Manages project plans, risks, issues, dependencies, governance, and stakeholder communications while coordinating Sales, Product, Engineering, Support, and Operations. Acts as a trusted technical advisor, improves delivery processes, and mentors consultants.

Design, implement, deploy, and monitor production-grade ML and computer vision models (CNNs, transformers, vision-language). Evaluate models, analyze data, improve robustness, support MLOps/CI-CD, and mentor junior engineers within an Agile team.

Lead full enterprise sales cycle across North America to acquire new logos and expand accounts. Build pipeline, engage C-level stakeholders, negotiate complex deals, hit revenue targets, and partner cross-functionally to drive adoption of Loqate and broader GBG identity, fraud, and location solutions.

The Marketing Operations Manager is responsible for managing marketing automation, CRM integration, data quality, and performance measurement to enhance GBG's global marketing processes.

Lead a global engineering organization, driving effectiveness and adoption of AI technologies, establishing standards for engineering processes, and optimizing operational systems.

This role involves leading engineering enablement and operations, focusing on adopting AI technologies, improving developer experience, and ensuring operational effectiveness in a large engineering organization.

The Site Reliability Engineer will ensure high availability and reliability of fraud detection platforms, manage cloud infrastructures, build observability tools, and implement CI/CD pipelines while ensuring security compliance.

Lead and scale a North American Solutions Engineering team to drive presales strategy, technical win rates, and customer outcomes. Partner with Sales, Product, and Engineering to design solutions, coach engineers, adopt AI-enabled practices, and support enterprise deals while managing hiring, processes, and cross-functional collaboration.

Lead the core verification engine for global address and contact verification: drive discovery, define product strategy, partner with engineering and data science to improve accuracy, latency, throughput and resilience, productise AI/ML components responsibly, engage enterprise customers, run experiments and measure outcomes (conversion, match rates, cost), and deliver platform capabilities (APIs/SDKs, observability, SLAs) at scale.

Design, develop, deploy, and improve production-grade machine learning and computer vision models. Evaluate model performance, analyze data, support MLOps/CI-CD pipelines, resolve production issues, and mentor junior engineers while collaborating with product and engineering teams to deliver robust, scalable ML solutions.

Lead GBG's global content strategy and editorial roadmap, manage and develop the Content team, and create high‑impact thought leadership, campaign narratives and executive messaging. Build content governance, run end‑to‑end content operations, oversee editorial calendar and agency/freelancer relationships, and define KPIs with Marketing Operations to measure and optimize content performance.