Jobs at Gateway Casinos & Entertainment Limited

Leads strategy, lifecycle management, governance, and continuous improvement for Gateway’s enterprise application portfolio, including financial, HR, gaming, and operational systems. Oversees product managers and technical specialists, manages roadmaps and prioritization, partners with business and technology leaders, oversees vendors and contracts, ensures regulatory and security alignment, and develops team capabilities.

Oversee casino security by monitoring the gaming floor, controlling facility access, managing alarms and keys, writing reports, conducting investigations, and responding to guest or employee incidents. The role also provides first aid and medical assistance when required, supports theft and fraud prevention, and complies with gaming regulations. Candidates need security experience, customer service skills, certifications, gaming security training, and the ability to work flexible hours and physically restrain individuals when necessary.

Oversee casino security, protect guests and employees, control facility access, monitor alarms, issue keys, maintain logs, write reports, investigate incidents, respond to inquiries, and provide first aid or medical assistance. The role requires customer service, gaming-regulation compliance, surveillance-equipment experience, physical restraint capability, flexible scheduling, and completion of applicable gaming security and provincial certification requirements.

Provides casino security by monitoring gaming areas, controlling facility access, protecting guests and employees, monitoring alarms, issuing keys, writing reports, conducting investigations, and providing first aid. The role requires customer service, gaming-regulation compliance, surveillance-equipment experience, physical restraint capability, and flexible availability. Candidates need security experience, First Aid/CPR certification, gaming security training or licensing, and applicable provincial service certifications.

Supervise bingo operations, staff, cash floats, payouts, promotions, and event equipment. Coordinate with the caller, maintain accurate financial records, resolve guest and operational issues, and ensure team members deliver an engaging guest experience. The role requires supervisory experience, bingo knowledge, strong communication, computer skills, flexibility for evenings and weekends, and the ability to stand for extended periods and lift up to 15 pounds.

Supervise frontline slot team members, assign duties, manage schedules and slot reservations, oversee jackpot payouts, address guest concerns, enforce gaming policies and internal controls, and report violations. The role also coaches employees, maintains slot operations knowledge, supports casino initiatives, and promotes a safe, welcoming guest environment.

Provides guest service across resort operations, including service desks, contact-center communications, loyalty enrollment, reservations, promotions, events, charter-group arrivals, and box-office support. Resolves guest concerns, maintains promotional supplies and documentation, and collaborates across departments to deliver seamless experiences. Requires flexibility for varied shifts, strong communication and problem-solving skills, computer proficiency, organization, and a positive customer-focused attitude.

Oversee casino security by monitoring the gaming floor, controlling facility access, protecting guests and employees, monitoring alarms, managing keys, writing reports, conducting investigations, and providing first aid when needed. The role requires customer service skills, gaming-regulation awareness, security training or licensing, physical restraint capability, flexible availability, and relevant certifications.

Oversee casino security by monitoring the gaming floor, controlling facility access, protecting guests and employees, monitoring alarms, issuing keys, maintaining logs, conducting investigations, and providing first aid when needed. The role requires customer service, compliance with gaming regulations, surveillance awareness, physical restraint capability, and flexible availability for evenings and weekends.

Leads regional HR operations across casino sites, including recruitment, onboarding, compensation, benefits, training, performance management, employee relations, labour relations, and policy administration. Advises managers and employees, interprets collective agreements, supports compliance and risk management, oversees gaming registration, analyzes HR metrics, and manages regional HR projects. Requires substantial unionized-environment experience, HR leadership, strong judgment, negotiation, communication, and knowledge of applicable employment legislation.

Oversee casino security by patrolling the property, controlling facility access, protecting guests and employees, escorting patrons and assets, investigating incidents, writing reports, and responding to guest inquiries. The role requires customer service, judgment, communication skills, physical restraint capability, and compliance with gaming regulations. First aid and medical assistance may also be provided when certified.

Oversee casino security, protect guests and employees, control facility access, monitor alarms, issue keys, maintain logs, write reports, investigate incidents, respond to inquiries, and provide first aid or medical assistance. The role requires customer service, compliance with gaming regulations, physical restraint capability, flexible scheduling, and the ability to obtain Ontario gaming registration.

Provides fast, friendly guest service at Tim Hortons; prepares coffee, sandwiches, and bakery products to recipe standards; handles orders and cash, maintains food safety and cleanliness, monitors temperatures and inventory, resolves guest concerns, and follows casino, quality, safety, uniform, and grooming policies.

Supervises ticket ushers and front-of-house operations at an entertainment centre. Responsibilities include hiring, training, scheduling, coaching, handling patron concerns, supporting accessibility needs, coordinating emergency responses, maintaining records and reports, enforcing policies, and promoting health and safety compliance.

Performs cleaning and maintenance of public and non-public areas, operates and maintains floor-care and other equipment, completes inspection reports, follows WHMIS and safety procedures, responds to patron issues, and supports emergency and outdoor maintenance duties. The role requires heavy lifting, elevated work on a scissor lift, utility vehicle operation, snow shoveling, and working in varied weather conditions.

Supports corporate accounting through bank, account, intercompany, AP, fixed asset, tax, and general ledger reconciliations. Performs period-end close procedures, maintains amortization schedules, prepares GST/PST remittances and project cost reports, supports capital recovery reporting, and liaises with auditors. Contributes to process improvements and ad hoc accounting projects.

Provides physical security throughout the casino, hotel, and parking areas by protecting assets, controlling access, monitoring patrons and restricted areas, responding to emergencies, assisting guests, documenting incidents, and maintaining a safe, courteous environment. The role requires compliance with gaming and liquor regulations, participation in use-of-force training, and current First Aid and CPR certification.

Supervise casino cage operations, staff schedules, cash floats, currency and chip transactions, ticket redemption, ABM reconciliation, audits, reports, gaming cheques, and regulatory compliance. The role requires accurate cash handling, equipment operation, staff direction, physical dexterity, and flexibility to work evenings, nights, weekends, and holidays in a restricted cage environment.

Provides casino security by monitoring the gaming floor, controlling facility access, managing alarms and keys, documenting incidents, conducting investigations, and responding to guest or employee needs. The role also delivers first aid, supports gaming-regulation compliance, protects against theft and fraud, and may physically restrain individuals when required. Requires flexible availability, customer-service skills, security experience, gaming certifications, First Aid/CPR, and familiarity with surveillance equipment.

Oversee casino security by monitoring the gaming floor, controlling facility access, managing alarms and keys, maintaining logs, writing reports, investigating incidents, and responding to guest needs. The role includes providing first aid, supporting gaming-regulation compliance, protecting against theft and fraud, and physically restraining individuals when necessary. Flexible availability, customer service, communication skills, security experience, certifications, and gaming-security training are required.