Dual Cage & Count Supervisor

Posted 3 Days Ago
Be an Early Applicant
Woodstock, ON, CAN
In-Office
22-27 Hourly
Junior
Gaming • Hospitality
The Role
Supervises casino cage operations, staff scheduling, cash handling, float management, currency exchanges, ticket redemption, gaming equipment reconciliation, audits, reports, and regulatory compliance. Ensures accurate and secure monetary transactions, prepares gaming and promotional cheques, oversees cash collections, and supports departmental operations. Requires supervisory cash-handling experience, strong communication and organizational skills, Microsoft Office proficiency, equipment operation, physical capability, flexible availability, and eligibility for AGCO gaming registration.
Summary Generated by Built In

Job Type: Part-Time

Pay Rate:  Cage & Count Attendant - $22.21 per hour; Cage & Count Supervisor - $26.58 per hour

The Gateway to Your Future

In a fun-filled and exciting work environment, the Dual Cage & Count Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere by fostering teamwork and open communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all cage operations and ensure compliance with applicable regulations governing monetary transactions with accountability for the accuracy and thoroughness of departmental data and paperwork.

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities
Key Responsibilities 
  • Oversee and direct the operation of the Cage.
  • Manage the casino float to ensure monetary assets and transactions are accurate and secure.
  • Supervise direct reports, provide instruction and direction as needed.
  • Manage Cage staff schedules and completes shift reports and other internal reports as required.
  • Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators.
  • Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register.
  • Oversee ticket redemption  and ABM machines loading and reconciliation, auditing, and tracking sheets.
  • Performs other duties as required in the absence of other supervisory staff.
  • Count and verify opening and closing floats for all coin and currency.
  • Exchange foreign and domestic currency.
  • Counts cash according to company policies and procedures.
  • Ensuring regulatory compliance
  • Collect cash/ticket cassettes from electronic gaming machines
What You Bring 
  • Two years of supervisory work experience handling large amounts of cash with accuracy preferred
  • One year cash experience preferred
  • Demonstrated knowledge of cashier duties is an asset.
  • Excellent communication skills, both verbal and written.
  • Working knowledge of Microsoft Word, Excel and Outlook.
  • Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment.
  • Must have good manual dexterity and be able to kneel and crouch.
  • The ability to obtain registration as a Category 1 Gaming Assistant with AGCO
  • Capacity to work in a confined, closed and restricted area.
  • Ability to pull, lift, and carry objects such as a bill validator boxes and can transport a heavy cart.
  • Ability to stand for long periods.
  • Willing to work flexible hours, evenings, night, weekends, and holidays

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30+ locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

What Is Next

Not the right fit this time? Follow us on our careers social media pages!

 

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. 

 

This job posting is for an existing vacancy. 

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

Skills Required

  • Two years of supervisory work experience handling large amounts of cash with accuracy
  • One year of cash-handling experience
  • Knowledge of cashier duties
  • Excellent verbal and written communication skills
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Ability to operate a 10-key adding machine
  • Ability to operate and troubleshoot cage equipment
  • Good manual dexterity and ability to kneel and crouch
  • Ability to obtain registration as a Category 1 Gaming Assistant with AGCO
  • Ability to work in a confined, closed, and restricted area
  • Ability to pull, lift, and carry bill validator boxes and transport a heavy cart
  • Ability to stand for long periods
  • Willingness to work flexible hours, evenings, nights, weekends, and holidays
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The Company
HQ: Burnaby
7,000 Employees
Year Founded: 1992

What We Do

Gateway Casinos & Entertainment Limited is one of Canada’s largest and most diversified gaming and entertainment companies. It operates gaming properties in British Columbia, Ontario, and Alberta, combining casino operations with restaurants, bars, hotels, and entertainment. Gateway also develops proprietary casino and restaurant brands and provides gaming-bundle services in Ontario, aiming to improve customer experiences and attract new gaming and restaurant customers.

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