Jobs at Garten

Own product strategy, roadmap, and development for supply-chain platforms supporting food sourcing, warehouse management, and delivery. Partner with engineering, design, operations, and marketing to define requirements, prioritize initiatives, conduct user research, analyze metrics, and deliver customer-focused solutions. Optimize costs through automation and process improvement while building consensus across stakeholders. The role requires product management experience in physical-goods logistics, strong analytical and technical skills, and the ability to lead cross-functionally in a high-growth startup.

Provides live chat and email support to field teams and client office managers, troubleshooting issues, managing and prioritizing help desk tickets, placing orders, recommending products, and escalating problems. The role also supports ticket tagging, workflow improvements, training documentation, and process innovation across operational departments.

Identify, prospect, qualify, and close new SMB accounts through targeted inside-sales plans. Manage customer buying journeys, conduct market research, develop proposals and sales messaging, deliver presentations, negotiate business terms, maintain Salesforce data, and collaborate with account management, sales development, food product, and operational teams. The role requires quota achievement, strategic selling, adaptability, and travel to client sites.

Manage nationwide SMB and Garten Market client accounts, owning renewals, communications, negotiations, upselling, cross-selling, expansions, and client retention. Partner with operations and internal teams to resolve service issues, monitor account health, support employee wellness initiatives, identify growth opportunities, and develop processes that improve client experience and revenue. The role is primarily remote with up to 35% national travel and occasional flexible-hours work.

Leads business intelligence and analytics initiatives, delivering performance insights and scalable reporting solutions. Designs data warehouses, data lakes, and BI platforms; extracts, transforms, and analyzes complex data; applies statistical and predictive modeling techniques; collaborates with stakeholders across business functions; prioritizes analytical projects; and mentors other analysts.

Design, build, test, deploy, and support scalable backend applications across the full software development lifecycle. Collaborate with product, UX, nutrition, vendors, and business stakeholders to define solutions and interfaces. Solve complex architectural problems, refactor code, mentor engineers, communicate technical direction, and develop distributed systems using cloud, big-data, and backend technologies.

Build and maintain scalable web and mobile applications across the full software development lifecycle. Own front-end and back-end development, design API infrastructure, integrate internal and third-party services, and deploy end-to-end solutions. Collaborate with product, design, engineering, vendors, and business stakeholders to solve operational challenges. Mentor engineers, communicate technical direction, and deliver high-performing, customer-focused products.

Leads a software engineering team while remaining hands-on technically. Responsibilities include recruiting and developing engineers, guiding architecture and technical discussions, partnering with product and UX, building interfaces and backend systems, and improving application scalability, stability, security, and efficiency. The manager will influence technical strategy, evolve roadmaps, collaborate cross-functionally, and support cloud-based distributed systems.

Generates new business by prospecting target accounts, identifying decision-makers, scheduling meetings, qualifying opportunities, and supporting sales growth. The role uses social media, email, and phone outreach at a high volume while collaborating with account executives and marketing to improve prospecting strategies and processes.

Owns the full sales cycle for mid-market strategic accounts, including prospecting, qualification, territory planning, proposals, presentations, negotiation, and closing. The role carries a quota, manages client relationships, uses Salesforce, develops account-specific messaging, collaborates cross-functionally with city and product teams, and mentors sales colleagues. Experience in enterprise or high-performing SMB sales, strategic planning, quota achievement, CRM usage, and executive-level negotiations is required.