The Client Relationship Manager will manage client relationships, oversee service delivery, and identify growth opportunities while ensuring client satisfaction and retention.

As a Sales Engineer, you will connect client needs with technical solutions, assess existing infrastructure, and create tailored service proposals.

The Pre-sales Engineer engages with clients to assess their IT infrastructure, develops tailored cloud solutions, and collaborates with internal teams to ensure project success.

The Systems Analyst will manage escalated support tickets, provide high-quality technical assistance, and enhance core infrastructure while collaborating with a technical team.

Interns will provide desktop and laptop support, troubleshoot systems, manage cases, and help maintain documentation in a managed IT services environment.

Provide escalated desktop and server support for SMB clients: troubleshoot break/fix issues, install/configure applications, manage Hyper-V hosts, Sonic firewalls, Datto networking and backups, document tickets, and occasionally deploy/mentor on-site technicians.