Jobs at Fusion Connect

Prospect, present, and sell enterprise connectivity, cloud, security, UCaaS, CCaaS, and network solutions to existing business customers. Manage key accounts, retain and grow revenue, cross-sell services, develop consultative solutions, respond to RFPs, negotiate contracts, and collaborate through implementation. Maintain customer relationships, forecast sales activity, and advise executive-level clients on technology solutions that improve efficiency and security.

Serves as a trusted advisor to leaders and employees on employee relations, performance management, workplace investigations, policy interpretation, compliance, and conflict resolution. Coaches managers, supports organizational effectiveness and leadership development, manages unemployment claims, and assists with OSHA and workplace safety initiatives. Maintains confidential records, mitigates employment-related risks, and analyzes workforce metrics while ensuring consistent application of employment laws and company policies.

Manage partner onboarding and ongoing enablement; deliver instructor-led and virtual sales, product, and CX training; develop instructional content and learning resources; partner with Product, Sales, CX, and Channel teams to identify gaps and measure training effectiveness.

Drive new and existing client relationships, build qualified sales pipelines, prepare presentations and proposals, meet monthly sales quotas, use CRM to track activity, and collaborate with cross-functional teams to deliver tailored connectivity solutions.

Sell Fusion Connect enterprise services to existing customers by prospecting, cross-selling, and managing key accounts. Use consultative selling to tailor cloud, security, and network solutions, respond to RFPs, build business cases, forecast sales, and collaborate with internal teams through implementation.

Sell enterprise technology solutions by prospecting, presenting, and closing B2B accounts. Develop tailored UCaaS/CCaaS and Microsoft-based solutions, respond to RFPs, manage sales forecasting, collaborate through implementation, mentor junior AEs, and maintain CRM records while building executive-level client relationships.

Lead and grow Fusion Connects channel agent network to meet regional revenue targets. Recruit, train, and manage agents; forecast and analyze sales; coordinate quoting, pricing, and proposals; maintain customer relationships; perform business reviews and account planning; resolve escalations and ensure partner compliance. Travel to partner sites for training and coaching as needed.

Own and grow client relationships by developing account plans, prospecting, qualifying leads, delivering proposals and presentations, closing deals to meet monthly quotas, maintaining CRM records, and collaborating with internal teams. May lead or help develop other account executives.

Configure, optimize, and support Workday HCM across recruiting, onboarding, payroll, time, performance, compensation, benefits, and security. Manage integrations (EIBs), reporting, testing, deployments, user support and training, process improvements, documentation, and release management. Lead Workday projects to align system functionality with business needs.

Build and grow channel relationships with VARs, SIs, MSPs, distributors and SaaS providers to drive joint GTM activity, generate pipeline, develop partner technical practices, manage partner performance and KPIs, and coordinate across sales, professional services, marketing, and support to deliver revenue.

Drive outbound prospecting to generate and qualify leads, set appointments, support events, and build pipeline. Use Salesforce to track activity, engage senior executives, meet quotas, and collaborate with Sales and Marketing to convert opportunities.