Teams at Fusion Connect

Oversee full-cycle payroll operations, tax compliance, controls, reconciliations, reporting, systems, vendors, and year-end activities. Lead the payroll team, establish policies and performance standards, manage risks and process improvements, and partner with HR and Finance. The role requires Workday Payroll expertise, strong knowledge of federal, state, and local payroll requirements, and experience managing payroll systems and compliance initiatives.

Provides administrative and operational HR support across the employee lifecycle. Manages preboarding and offboarding, HRIS data accuracy, new-hire documentation, orientation, training assignments, employee inquiries, HR programs, SOPs, SharePoint content, and HR mailbox responses. Ensures confidentiality, compliance, timely transactions, and a consistent employee experience while coordinating with IT and supporting routine HR processes.

Leads sales and customer experience enablement, onboarding, training, communications, collateral, RFP coordination, customer references, reporting, account assignments, and executive presentations. Oversees Salesforce-related processes and performance analysis using data from Salesforce, Gainsight, surveys, Finance, and operational systems. Partners cross-functionally with Sales, Marketing, Product, Service Delivery, Human Resources, and Sales Operations, while managing and developing a Sales Trainer.