Teams at Fusion Connect

Prospect, present, and sell enterprise connectivity, cloud, security, UCaaS, CCaaS, and network solutions to existing business customers. Manage key accounts, retain and grow revenue, cross-sell services, develop consultative solutions, respond to RFPs, negotiate contracts, and collaborate through implementation. Maintain customer relationships, forecast sales activity, and advise executive-level clients on technology solutions that improve efficiency and security.

Serves as a trusted advisor to leaders and employees on employee relations, performance management, workplace investigations, policy interpretation, compliance, and conflict resolution. Coaches managers, supports organizational effectiveness and leadership development, manages unemployment claims, and assists with OSHA and workplace safety initiatives. Maintains confidential records, mitigates employment-related risks, and analyzes workforce metrics while ensuring consistent application of employment laws and company policies.

Manage partner onboarding and ongoing enablement; deliver instructor-led and virtual sales, product, and CX training; develop instructional content and learning resources; partner with Product, Sales, CX, and Channel teams to identify gaps and measure training effectiveness.